Tobaccostock Reviews 

256
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This company will go up and above the others. I showed them images off a 5# that was cut either in distribution or while shipping. However within a week they fixed the issue and sent out a new bag... Toon meer

Beoordeeld met 5 van de 5 sterren

I have been purchasing from Tobacco Stock for several years, and have always found them to be honest, efficient and reliable. This is the first time I had to contact them by email with a question/requ... Toon meer

Beoordeeld met 1 van de 5 sterren

Ordered some hookah tobacco and waited a week. They mistakenly thought the flavor ban for shisha applies to California, it took another three days to get my money back. Other companies here (5starhook... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve made 2 purchases and have received my orders within a week using the low cost shipping option. How can you complain? Good service, good products, I’m a regular customer from here on in. Thanks.

Bedrijfsgegevens

  1. Tabakswinkel

Over Tobaccostock

Geschreven door het bedrijf

We sell tobacco products such as cigars, premium cigars, cigarillos, pipe tobacco, filter tubes, blunt wraps and more.

Our customer support is 2nd to none with customer service available via chat, email and phone. If you have a question we have a rep standing by to answer your questions or help you solve your issues.

Visit TobaccoStock


Need to Contact us?

Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

256 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,4

Alle reviews

(256)

56 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Quality service and reliable.

When the USPS delivery messed up, TobaccoStock went the extra mile to make sure my order was delivered. They contacted me after USPS reported successful delivery to verify that was true after USPS fixed the mistake.

I have yet to be disappointed by TS. They went above and beyond, this last order.

10 juli 2024
Beoordeeld met 5 van de 5 sterren

Help customer …

The orders are worked on once it comes up on the computer. Now if you want fast shipping you get it regular you get it. For a company that is so far away from where I live I found that they can be trusted and professional. I'll go across the world if trusted and professional tobacco stock is there. Customer for as long as you are in business THANK YOU 😊

12 juli 2024
Beoordeeld met 5 van de 5 sterren

Not only is it the prices

Not only is it the prices, but it is especially the people. They have quite a bit of integrity, care about their customers and they're probably the best web vendor I have ever done business with. You need to go no further This is the safest place, the friendliest place and the best prices that I could find anywhere. The products are top-notch and the personnel are in the same category, top-notch!

4 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great company

Great company fair prices and if you have any issues with your order they are prompt at getting back and very polite and helpfull. I recommend them to everyone.

9 juli 2024
Beoordeeld met 5 van de 5 sterren

Ordered 20 ctn’s cigars on 6/26/24 and…

Ordered 20 ctn’s cigars on 6/26/24 and received them 7/1/24.
Had some ordering screw-ups and contacted the company. We worked out the problem and YES, it was my fault. I could blame it on a senior moment but I won’t. When you get a replacement credit/debt card, remember what zip code it was requested in. I used the zip code in AZ for 30+ years and got my new card in OK. As soon as I used the right address and zip, Ching, Ching. Order placed and cigars delivered 6 days.

26 juni 2024
Beoordeeld met 5 van de 5 sterren

This company is great

This company is great, this is my first experience purchasing and I messed up a few things placed the order without realizing and emailed them immediately they were very fast to respond and corrected my order for me.

17 juni 2024
Beoordeeld met 3 van de 5 sterren

Much to be expected from.

I ordered tubes. It took 2 extra days to get to it's destination, no clue why that was. I get them and 3/10 boxes were crushed thanks to USPS handling them roughly. I reached out to support, got a quick reply and ultimately was refunded 3 boxes worth in exchange for me keeping the damaged product. All in all. It's not Tobacco Stocks fault really, it's the carriers fault, but even so, that's why I'm giving 3 stars because it was atleast half decent and they gave decent customer support.

12 juni 2024
Beoordeeld met 5 van de 5 sterren

Once I purchased the items...

Once I purchased the items, I was told it would be delivered in 5 business days. It actually took 10 business days. However, I do not believe it was the fault of Tobacco Stock. My order sat in Chicago, IL and not being forwarded to where I live. I contacted Tobacco Stock, and they were very professional and handled the issue promptly. They are great to do business with and I highly recommend them.

29 mei 2024
Beoordeeld met 1 van de 5 sterren

Always a Hassle

Ive been ordering from this company for several months now and it's always a hassle. Half the time the products I order are out of stock. They dont seem to have any inventory system. When I do get my order, the tubes are always crushed. Plus, the shipping costs are ridiculously high. It also seems like their latest reviews are fake like they leave reviews on their own. Not worth the trouble.

13 mei 2024
Review zonder uitnodiging
Logo Tobaccostock

Antwoord van Tobaccostock

David,

The reviews are not fake, only verified customers leave reviews on our site and on trustpilot. Tubes can get damaged as they are made of paper and we cannot control how delivery companies handle their packages. Shipping is expensive because we price our products as low as possible and we cannot always afford to pay for shipping. Shipping is expensive and without covering part of the cost via shipping fees we would not be able to operate. That said, please provide us your order number so we can look into your issue.

Beoordeeld met 5 van de 5 sterren

Love this company

Love this company! Been ordering for several years now, they are the best! Good communication, large stock assortment, quick shipping, great prices- 5 Stars from this loyal customer!

9 mei 2024

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