Tolavita Reviews 

173
•
TrustScore 3.5 uit 5

3,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The dresses for my wife was gorgeous and it was delivered on time. They also refunded the customs duty payment which was a A+ for me. I’m a happy customer. Thank you so much.

Beoordeeld met 2 van de 5 sterren

Ashley floral pleat dress Mina hijab fashion dress Disappointed on receiving the dresses. The fit is awful. The dress is not lined. Material feels cheap. The description of Ashley floral pleat dr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I ordered many times from this company. But never needed to exchange and return. The last time, one item was too big. I sent an email as soon as I received the order, no answer. Update: Tolavita tea... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

If I could give zero stars, I would. This company is the perfect example of how to turn shopping into a nightmare. The clothes look like they were designed in the dark, with fabric so cheap it could... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Damesmodewinkel

Geschreven door het bedrijf

Leading global online shopping center in the world, we offer our valued customers the privilege of Tolavita by offering a wide range of high quality clothing categories at direct prices from the factory.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

173 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,5

Alle reviews

(173)

7 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Can’t get in contact with them to…

Can’t get in contact with them to process a return. I have over $200 worth of items I want to return and I’m not getting a response.

30 juni 2022
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Antwoord van Tolavita

We have no problem accepting returns request from our dear customer. We've previously emailed you asking about the reason of the return but we didn't get any reply from you. Could you please check your email and reply us to process your return request.

Beoordeeld met 4 van de 5 sterren

Don’t sleep on these

These dresses are gorgeous. The trim, fabric, stitching and packaging are simply outstanding.
I’m a 5’8 of US 12/14 clothing. I wear a 42E bra and have a 40’ waist (just gave birth). I bought size 18 based on some reviews and the fear of waist being too tight but really I’d fit into size 14/16 as this came a lot big for the arm and arm length. This isn’t Tolavita’s fault so I’m not returning. I’ll just stick to my regular sizing henceforth or go a size bigger for fitted silhouette dresses. The length however is perfect, both dresses flow all the way down just as I love my dresses alhamdulillah.
I have 4 stars because both dresses were missing the cuff buttons (I’ll fix those with plain buttons) and I haven’t washed them to see how the fabrics hold up.

29 juni 2022
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Antwoord van Tolavita

Thank you for your lovely feedback. Your thoughts on the dresses made us truly happy and we can't wait to see you shopping with us soon. However, we truly apologize for the missing buttons. We'll contact you in the soonest time to solve this matter.

Beoordeeld met 5 van de 5 sterren

Husband loved my dress

Salaams I love my dress my husband said he liked it also. It fit me so nice. I was hoping it would not be to small because I lost a little weight and I mostly ware size 24 but the 22 fit like a glove. Shukran for such a lovely dress.

28 juni 2022
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Antwoord van Tolavita

Thank you for your kind feedback, we're so happy that you had a happy shopping experience with us!

Beoordeeld met 5 van de 5 sterren

Great!

The clothes are exactly what I ordered and my package came so quickly. It was wonderful!

25 juni 2022
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Antwoord van Tolavita

Thank you for your kind feedback, we're so happy that you had a happy shopping experience with us!

Beoordeeld met 1 van de 5 sterren

The fabric was very bad and cheap…

The fabric was very bad and cheap looking. Was expecting premium quality as the charges were not very reasonable. The return policy suggests I have to bear the courier charges so it discourages me to do that.

23 juni 2022
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Antwoord van Tolavita

We're truly sad to hear about your unsatisfactory with your attires. We always try to provide our beloved customers with helpful options therefore you can check our exchange option if you don't want to go through the return process. We hope to see you again but with happier and more pleasant shopping experience.

Beoordeeld met 4 van de 5 sterren

Ma Sha Allah it was good experience…

Ma Sha Allah it was good experience overall. Alhumdilillah I love the length adjustment and timely delivery. In Sha Allah I think the quality of the fabrics can be improved in the overall platform by adding diverse fablics such as lilen, cotton etc. Please know that in any platform slight color varietion is there when its online vs reality. Overall, I love both of the outfits Ma Sha Allah and In Sha Allah purchase again. Alhumdulillah my strong recommendation will be to not use female as models please.

23 juni 2022
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Antwoord van Tolavita

Thank you for your kind feedback, we appreciate every word of yours :)
We've actually been considering adding new types of fabric. w
we'll absolutely take your recommendation about models into our consideration. Thank you for being kind and supportive customer!

Beoordeeld met 5 van de 5 sterren

Excellent quality and exceptional…

Excellent quality and exceptional service. Very happy with all my purchases so far with Tolavita

17 juni 2022
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Antwoord van Tolavita

Thank you for your kind feedback, we're so happy that you had a happy shopping experience with us!

Beoordeeld met 5 van de 5 sterren

Great place to buy modest clothes

I bought two dresses and a skirt i loved the material and color plus they came early

8 juni 2022
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Antwoord van Tolavita

Thank you for your kind feedback, we're so happy that you had a happy shopping experience with us!

Beoordeeld met 5 van de 5 sterren

The compliments keep coming!

The skirt was as pictured and well made! I have been stopped multiple times today, complimenting me on this divine pleated rainbow skirt! Such a beautiful and fun piece! Thank you, Tolavita!

26 mei 2022
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Antwoord van Tolavita

We're very thankful for your lovely feedback. It's so exciting to hear that you're getting compliments about yout attires!

Beoordeeld met 5 van de 5 sterren

Black and White Dress

I really love my dress. It fits true to size. I was happy that they were able to make the length adjustment as I requested. However, my only request on my next order is that when they make the length adjustment, they do NOT add/sew on additional fabric at the bottom of the dress. I would prefer the dress to be cut to my length before sewn together. Otherwise it's a great fit and I love the fabric and dress!

25 mei 2022
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Antwoord van Tolavita

We're so excited to hear your lovely feedback. It makes us very happy to know that you loved your dress. We'll definitely take your note into consideration.

Beoordeeld met 3 van de 5 sterren

Length adjustment instructions ignored

The clothes arrived in a timely matter, and they’re in good quality. However, the instructions that I have made for length adjustments were not followed, so the dresses have a short fit. Due to the short fit, I am unable to wear these dresses for what I initially bought them for. I do not want to deal with the hassle of returning the dresses, so I have decided to keep them and will do what I can to figure out how to resolve this issue on my own. Nether less, the dresses are beautiful and look exactly as pictured on the website.

18 mei 2022
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Antwoord van Tolavita

We're truly sad to hear that your instructions weren't followed but we assure you that your instructions were absolutely not ignored. You can always contact us at any time to resolve this issue. Take note that we provide easy options for return and exchange requests.

Beoordeeld met 5 van de 5 sterren

I love the fit

I love the fit, flow and design of the fabrics... looking forward to wearing it for Eid. Very pleased with my first but certainly not the last purchase with tolavita. Pls bring in more beautiful designs. And thank you for catering to plus size women. May your business soar to greater heights ❤️❤️❤️

24 april 2022
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Antwoord van Tolavita

Your absolutely kind words have made our day the happiest! We can't tell you how happy we are to hear you loved your attires. We can't wait to give you a happy shopping experience very soon!

Beoordeeld met 5 van de 5 sterren

Excellent quality

My first experience is excellent with tolavita excellent quality dress

22 april 2022
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Antwoord van Tolavita

Thank you for your kind feedback, we're so happy that you had a happy shopping experience with us!

Beoordeeld met 5 van de 5 sterren

Beautiful dresses

Beautiful dresses, and great attention to customers

21 april 2022
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Antwoord van Tolavita

Thank you for your absolutely lovely words. Your kind feedback is truly appreciated and it's the reason we always wanna do better to make our customers happier.

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery. Received within 10 days of ordering. Good material, flowy dress

18 april 2022
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Antwoord van Tolavita

Thank you so much for your very nice and lovely feedback! Your words really made our day. Amazing customers like you always deserve the best!

Beoordeeld met 5 van de 5 sterren

The quality is great

The quality of the dress is great it fits perfectly. Exactly like the image I love it and I will shop again I already bought 4 dresses

13 april 2022
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Antwoord van Tolavita

We're so glad to know that you're happy with your order and we can't wait to see you shopping with us very soon! Thank you for taking the time to write such a kind review!

Beoordeeld met 4 van de 5 sterren

The dresses are beautifully made and…

The dresses are beautifully made and arrived quickly. The only reason for stars was I ordered the geometric blue dress and in the pictures the color is shown as green but it was more blue when I got it but over I am very happy about my order and planning to place another order. Also I can't wait for you guys to add more darker colors with smaller prints to your collection.

12 april 2022
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Antwoord van Tolavita

We're so glad to know that you're happy with your order and we can't wait to see you shopping with us very soon! Thank you for taking the time to write such a kind review!

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