TopCashback Australia Reviews 

My query about an error was replied as per their timeframe stated, and with positive resolution. Payout process was easy to navigate

It's a seamless process. Super happy with TopCashback!

Amazing service, simple but intuitive platform and no fuss withdrawals
Best cashback platform in aus

What a simple way to make money while you shop. It adds up over time

Best cashback app. Better than ShopBack and 0.01 minimum withdrawal vs ShopBack $10.

Beware of using Topcashback. Struggling to get them to honour advertised cashback offers when all T&Cs have been closely followed and met. Have been in back and forward emails with them (Excessive wait times for them to reply each time) and they are blaming it on the retailer advising they will not honour the rate. They have made a petty offer of goodwill cashback much lower than what I am owed, as I followed all T&Cs. I am out of pocket due to making orders only due to cashback that they have advertised on their website. They need to accept responsibility as they are the company advertising the offers and partnering with the brands. I have advised if they cannot not honour the advertised offer when all T&Cs are followed this is not okay and I will be lodging complaints with ACCC and Fair Trading. If you have similar experiences I encourage you to also lodge a complaint. As notice will be taken when more people raise their issues. If TopCashback will not honour my claim, I will be submitting a joint complaint.

Cashback offers are good. Speed of cashback confirmation can be improved.

Great site. I’ve legitimately saved thousands on big tech item purchases over the years and they’ve always come through approved. It just takes time —many weeks/months. I’ve also successfully had untracked claims come back as approved. I think Top cashback is an honest company, people complaining of not getting cashback must not be following the instructions or terms correctly which are laid out when you click the cash back terms for a particular site. Top cashback does work!

I need to win some money

They do have the top amount of cash back usually barring flash sales but they also have a lot of restrictions that can be a pain like affiliated products on Aliexpress which you have to check if the product gets cashback or not Shop Back are the same but the just won't give you cash back on the same products that Topcashback will so you have to check the items whichever one you use of those. Coupert gives less but will auto do coupons and they do not care which products you buy so you choose whichever you think is best I use all three lol but not all at once or you will get nothing, and emptying carts which if you lose connection on a big order can be a real pain think Woolworths groceries for an example.

I placed an order for a gas provider switch in early May for $120 cashback. I contacted customer service immediately in May. Support explicitly told me the tracking was "Updated" & will be shown in my account after 19th May, also ask me not to do anything just WAIT. I trusted them and waited for the switch to complete. Now that the switch is successful, I checked my account and found NO tracking info.
I tried to submit a Missing Cashback Claim today, but the system blocked me, saying it’s been over 100 days. This is ridiculous! It is only because your support team misled me and told me to wait that I missed the system window. I have the email proof from your support in May and also emailed you the proof of my successful gas connection. Please have a senior manager look into this and manually credit my $120 into account

I have my support email and account info ready. Please contact me via Trustpilot's private message to resolve this

Very easy to buy gift card, quick processing and fast payment transfer

I have been trying to make a booking through luxury escapes and get cashback but your website isn’t allowing me to book dates. I then went direct to luxury escapes and had no problem except that I could not earn cashback! Not very happy about this.

They are the biggest scam. Nothing ever tracks and when you put through a missing cashback claim.. they basically tell you that there is no record of you having clicked through to the retailers site which is the biggest BS. At the time I even carefully made sure I clicked through and used no coupons. Even more frustrating was that I decided to use Topcashback over Shopback because Topcashback had a measly 1% higher cashback. In hindsight I would've been better off sticking to a more reliable cashback program like Shopback.
So now I'll stick to Shopback where I've so far have generated over $10k in cashback because know all my purchases are actually tracked there. Unlike this piece of scam that topcashback is - waste of time and effort! Just go read the Reddit forums - everyone else have had the same terrible experience!

TopCashback is great! I’ve made several purchases through the app and haven’t had any issues receiving my cash back - always within the promised time frame.

Great experience, easy to use and get cashback on most things you buy, nice simple and easy