Total Moving Solutions Reviews 

569
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Moving to another country with a young baby wasn’t entirely stress-free, but TMS took away as much stress as was possible. Nothing was too much trouble for them, even when our plans changed several ti... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Top quality service at a very competitive price. Scott and his colleagues were excellent to deal with - prompt to respond to emails, clear plan for all aspects of the move and always pleasant. We got... Toon meer

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Beoordeeld met 5 van de 5 sterren

From Start to Finish Excellent. We have Moved from Perth Birmingham UK to Perth Western Australia. We got quotes from multiple companies and I have to say TMS were very competitive. But not onl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Overall it was a very smooth move. I really appreciated that all paperwork was organised by the company. The lads were extremely professional loading their truck and used ever square inch to fit e... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Geschreven door het bedrijf

Total Moving Solutions offer clients a full move management service and with a combined team experience spanning over 20 years in the industry, it is reassuring to know you are in safe hands. All of our clients moves are tailored to their personal needs, budget and requirements with the added reassurance that we have a number of reliable partnerships with leading removal companies. Most of which are accredited with industry standards such as the British Association of Removers (BAR) and the International Federation of International Movers (FIDI). With the partnerships we have, we have the flexibility to overcome any issues which could arise, giving clients peace of mind and reassurance when booking with Total Moving Solutions.


Contactgegevens

4,8

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TrustScore 5 uit 5

569 reviews

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4,8

Alle reviews

(569)

73 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Perfect service

My point of contact was Mike Godwin. The shortest way to describe him is that he is a professional gentleman. What he promised is exactly what we got - no hidden fees, no tricks, nothing! They offered the best price and the best service I could ask for in an intercontinental move. The way everything was packed, handled and delivered in the UK and Australia was very professional and beyond perfect.

I would definitely recommend to use TMS because it doesn't get any better than this. Thanks for the PERFECT service and professionalism.

18 oktober 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thank you for the great review, Seyed.

I am pleased to hear that Mike your Move Manager provided great customer service.

Thank you for the recommendation and wishing you all the very best in Australia.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Christian was great throughout

Christian was great throughout, really attentive, informative, and did what he said he was going to do!
His partners collected the stuff on time, and then we got all our items when they said they were going to deliver, so can't fault at all :)

11 oktober 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thanks for the great review, David.

I have shared your kind words with Christian!

I am so pleased you have been happy with the service and wish you all the very best for the future.

Many thanks,

James

Beoordeeld met 4 van de 5 sterren

Overall it was a very smooth move.

Overall it was a very smooth move.
I really appreciated that all paperwork was organised by the company. The lads were extremely professional loading their truck and used ever square inch to fit everything within the booked cbm.
Time frame was as predicted and nothing was missing.
Queries during transport were dealt with immediately.

17 september 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thank you for taking the time to leave a review, Susanne.

I am thrilled to hear you have been happy with your removal with ourselves.

Should you require future removal services, please do not hesitate to contact us.

Wishing you all the very best.

Many thanks,

James

Beoordeeld met 4 van de 5 sterren

Good job moving from London to Valencia

I would like to thank Total Moving Solutions, and particularly Chris and Melissa, for their time, hard work and efforts in helping me throughout my move from London to Valencia.

They gave me a very valuable help in organizing the move, preparing the needed paperwork to avoid issues with the Spanish customs, and managing the relationship with the removal firm and with the insurance company. I am also very happy with the timely, always kind, good-humoured and effective communications with their team (a crucial factor in making all this as efficient and painless as possible), and with the fact that costs were kept exactly as initially agreed, and overall fair and competitive vs. other transport firms/brokers. While requiring some flexibility on the client's side (I opted for a groupage service, though) for both collection and delivery dates, the removal happened within the agreed timeframe.

I am not giving them 5 out of 5 because my motorbike suffered some minor damages during the move (the rest of my things were moved without damages and all came to my apartment’s door the day we had agreed). Whilst the issue with my motorbike was satisfactorily resolved through the insurance coverage, and TMS helped decisively in smoothing things out with the insurance team, that would have been avoidable with better care by the transport firm’s side (which were however fair in recognizing the damages) and it implied some additional stress for me to solve things (i.e. bringing my motorbike to a garage, waiting for spare parts, dealing with the insurance etc).

All in all, I would recommend TMS for similar moves, and I would contact them again if I needed their services in the future.

27 juli 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thank you for the kind and comprehensive review, Alessandro.

I am really pleased you have been satisfied with your removal with us overall, however, I am of course sorry that there were some minor damages to your bike.

I understand Melissa was able to resolve the initial queries from our Insurers' to ensure the claim was processed correctly.

Wishing you all the very best for the future and please do not hesitate to contact us should you require removal services again.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Used TMS when relocating from the UK to…

Used TMS when relocating from the UK to Ireland. Dealt with Christan who was very helpful and managed the whole process for us. Highly recommend.

23 september 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thanks for the great review, Liam, and for the recommendation.

I am pleased we were able to assist you with your removal to Dublin.

Wishing you all the very best.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Great service

I used TMS to ship my personal items from the UK to Australia when I relocated. I dealt with Jason. Throughout the entire transaction, he communicated incredibly well. A stressful inter-continental move made simpler by a company that knows what they're doing and actually seems to care about it's customers.

My items have recently arrived undamaged and carefully packed.

Great service from TMS and from Jason.

18 juli 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thanks for the great review, Cam.

I have shared your kind words with Jason who was your Move Manager.

I am really pleased that you have been happy with the service provided and appreciate you taking the time to leave a review.

Thank you again for your business and wishing you all the very best in Australia.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Good communication and professional service

Good communication, efficient and value for money service

8 september 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thank you for the 5* review, Olagoke.

I am pleased we were able to assist you with your removal from France to the UK.

Wishing you all the very best.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

We used TMS to move relocate to New…

We used TMS to move relocate to New Zealand and have had a first rate experience. Scott, Melissa and the Team were with us each step of the way, and able to flex to our arrangements as they changed in New Zealand. We had a few small breakages en route - nothing costly, and the insurance excess would have wiped out any recovery. So TMS offered a small in-house gesture of goodwill, which was a very decent touch at the end of an all-round excellent experience. We won't be using TMS again as we're definitely not moving to the other side of the world again (!) but would strongly recommend them.

14 juni 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thanks for the great review, Rob.

I am really pleased to hear you have been happy with our services and that we were able to assist with an in house goodwill for the breakages which arose.

Wishing you all the very best in New Zealand and thank you again for your business.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Move from UK to New York

TMS made our move to New York from the UK so easy, Christian and the team where extremely responsive and helpful and the cost was very competitive! With so much to do as you can imagine with moving to another country, Christian and the team took the reigns with our furniture relocation and from collection to delivery in New York, I didn't have to worry about it, it was all done for us, even packing and unpacking at the other end, very professional, seamless service that I would highly recommend, we will be using TMS again when we return to the UK in 4/5 years time.

11 juni 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thank you for taking the time to leave a review, Simon, it is very much appreciated.

Always great to hear we have been competitive on price and that our customers are happy with the service provided.

Wishing you all the very best in New York and we look forward to assisting you again with your return removal.

Thank you for your business!

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Clear communication!

Scott and the Total Moving Solution team were amazing! They communicated clearly every step of the way in my move from Bristol to Australia and were a super competitive price. I wouldn't hesitate to recommend them to anyone moving near of far.

25 juli 2024
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Antwoord van Total Moving Solutions

Thanks for the fantastic review, Chelsea and the recommendation, it is very much appreciated.

I am really pleased to hear you have been happy with the removal service and customer service provided by Scott.

Wishing you all the very best in Australia.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

You can rely on TMS

Many thanks to Christian and TMS for arranging the removal of our items to the west coast of Scotland, fantastic service from start to finish!

13 juni 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thanks for the great review, Graham.

Really pleased we were able to assist you with your removal to Scotland.

Wishing you all the very best in your new home and thank you again for your business.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

5-Star service! Would definitely recommend

TMS were very professional from start to finish. Communication with Christian and the rest of the team was very thorough and and it was a pleasure doing business with them. Appointments were kept punctually and a friendly service was provided throughout. Would definitely recommend to anyone and would certainly use again myself.

2 juli 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thank you for the great review, Andrew.

Thrilled that we were able to assist you with your local removal and thank you for the recommendation.

Wishing you all the very best in your new home.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

HIGHLY RECOMMEND

HIGHLY RECOMMEND! I Cannot recommend the team enough. Very good communication, all questions & queries were answered very quickly. Very friendly team turned up on the day for our house move. They were even slightly earlier than planned. Very happy with the service & would use again

28 juni 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thank you for the great review, Liz.

I am thrilled that you have been happy with the service provided by Scott who was your Move Manager and pleased we have been able to assist you with your local removal within Aldridge, West Midlands.

Take care.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Great service …

Scott and his team at TMS are fantastic from start to finish. Very efficient and friendly. I was not present at pick up or delivery, but everything was done perfectly. I cannot recommend Scott enough.

24 juni 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thank you for the great review, Shivona.

Really pleased to hear you have been happy with the removal service along with the customer service provided by Scott who was your Move Manager.

Wishing you all the very best in Chesterfield.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, very accommodating and helpful - Christian and the whole team - fabulous, friendly and professional.
All our goods arrived in perfect order and use of their storage facility was also very helpful.
Thank you for making our move easier :)

20 mei 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thank you for the great review, Kim.

I am really pleased to hear how happy you have been not only with the removal but also the Customer Service you have been provided with.

Wishing you all the very best in Cork.

Thank you again for your business.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

I am very pleased that I chose TMS

I am very pleased that I chose TMS to move my belongings from the UK to Ireland. My contact Jason Roberts was clear and helpful and made the experience as stress free as possible. The gentlemen who loaded and uploaded the goods were equally friendly and helpful. They were punctual and respectful and provided a good service at a very reasonable cost.

I would definitely recommend them to anyone looking for some peace of mind.

4 juni 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thanks for the great review, Andrew.

Thrilled to hear that you have been happy with the service provided by Jason who was your Move Manager.

Wishing you all the very best in Ireland.

Man thanks,

James

Beoordeeld met 5 van de 5 sterren

Fabulous value for money!

I got three quotes for my move from Scotland to Australia and Total Moving Solutions were by far the cheapest (even cheaper than a move cube). They then proceeded to prove themselves the best removal company I have ever had the pleasure of doing business with - and I’ve lived in six countries.
James and Scott’s support was invaluable, from my initial phone call to keeping in touch with me after I arrived in Australia until my goods arrived.
They made the process very stress free and I would highly recommend them.

16 juni 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thanks for the great review, Jane.

I am really pleased that you have been happy with your removal with ourselves and it has been a pleasure to be able to assist you with your relocation.

Wishing you all the very best in Australia and should you require any future removals, please do not hesitate to contact us.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

We had a terrific experience with TMS

We had a terrific experience with TMS. Mike and his team made our move seamless and stress free. Excellent to deal with and would absolutely recommend to anyone looking to make a big move.

12 juni 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thanks for the fantastic review, Sam.

Always great to hear how our customers have been happy with their removal with ourselves and also that Mike your Move Manager has made the move seamless and stress free.

Wishing you all the very best in Tunbridge Wells.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Excellent move with TMS

Excellent service - helpful, informed, friendly and professional. Perfect move - TMS made it all easy.

9 juni 2023
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thank you for the 5* review, Tom.

I am pleased you have been happy with the service provided and thank you for your business.

Wishing you all the very best.

Many thanks,

James

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