Total Moving Solutions Reviews 

569
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Moving to another country with a young baby wasn’t entirely stress-free, but TMS took away as much stress as was possible. Nothing was too much trouble for them, even when our plans changed several ti... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Top quality service at a very competitive price. Scott and his colleagues were excellent to deal with - prompt to respond to emails, clear plan for all aspects of the move and always pleasant. We got... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From Start to Finish Excellent. We have Moved from Perth Birmingham UK to Perth Western Australia. We got quotes from multiple companies and I have to say TMS were very competitive. But not onl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Overall it was a very smooth move. I really appreciated that all paperwork was organised by the company. The lads were extremely professional loading their truck and used ever square inch to fit e... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Geschreven door het bedrijf

Total Moving Solutions offer clients a full move management service and with a combined team experience spanning over 20 years in the industry, it is reassuring to know you are in safe hands. All of our clients moves are tailored to their personal needs, budget and requirements with the added reassurance that we have a number of reliable partnerships with leading removal companies. Most of which are accredited with industry standards such as the British Association of Removers (BAR) and the International Federation of International Movers (FIDI). With the partnerships we have, we have the flexibility to overcome any issues which could arise, giving clients peace of mind and reassurance when booking with Total Moving Solutions.


Contactgegevens

4,8

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TrustScore 5 uit 5

569 reviews

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4,8

Alle reviews

(569)

73 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Very good point experience with TMS

We’ve had a seamless and very positive experience with TMS. Christian was super helpful (and patient!) and helped us navigate our move abroad to Europe with ease and confidence. The shipment arrived incredible fast with nothing damaged or missing. What could have been a stressful move turned out to be the easiest move we’ve ever done! Highly recommend Christian and TMS, you can feel 100% confident they will give you the best service and get the job done excellently.

27 januari 2025
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thank you for the great 5* review, Sara.

Thrilled to hear how happy you have been not only with the removal itself but also Christian who was your Move Manager.

Thank you for the recommendation and all the very best in Mallorca.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

I cannot recommend TMS highly enough…

I cannot recommend TMS highly enough and can't believe how lucky I was to find them! Christian's prompt responses, attention to detail, flexibility and continual support made the whole process of moving our daughter's furniture up to Scotland, so easy. Christian and his team provided an exemplary service from collection to delivery. My daughter called after delivery to say how amazing and kind the team were. Making sure everything was in the correct place and she was happy. So important to us when we couldn't be there to help her. Thank you Christian and thank you to the team, you are absolutely amazing. My advice would be if you're considering booking TMS, don't delay, you won't regret it!

4 februari 2025
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thank you for the lovely review.

I have shared your kind words with Christian.

Thank you again for your business and wishing you all the very best for the future.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Efficient, professional and kind

I used Total Moving Solutions to move from Copenhagen to London and recommend them whole-heartedly. Scott and team were professional and efficient always answering promptly and giving good advice. What meant the most to me is that they were really kind and flexible - moving countries is stressful and they made it easier. Both in Copenhagen and in London, the guys worked so hard. Everything was carefully documented on the inventory and every single item arrived in good condition.

29 januari 2025
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thanks for the great review, Stephanie.

I am really pleased that you have been happy with the removal service provided and appreciate your business.

Wishing you all the very best in your new home.

Many thanks,

James

Beoordeeld met 4 van de 5 sterren

Fast replies to any issues

Fast replies to any issues. Good pricing. Professional movers who boxed everything up. I had a partial shipment so the time from shipment to arrival was three plus months (Sept 27 to January 7th). Luckily I did not need the items so was flexible in the timing.

7 januari 2025
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thanks for the great review, Candace.

I have shared your kind words with Mike, who was the Move Manager that assisted you with your removal.

I am really pleased that you have been happy with the service and would like to thank you for your business.

Wishing you all the best in the USA.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Storage unit London to Ireland

Total moved the contents of a 125 square foot storage unit from London to Ireland for me.
Very professional
No fuss

18 december 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thanks for the kind review, Aidan.

I have shared your kind words with Scott who was your Move Manager.

Wishing you all the very best in Ireland.

Thank you for your business.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

TMS and Christian are amazing to work…

TMS and Christian are amazing to work with! We moved from the UK to Italy with TMS, and Christian was there for us every step of the way. He found the answers we needed, made sure our paperwork was done correctly, checked in on us regularly, and especially on moving day. When there was an issue with the truck, and things looked difficult for a moment, Christian found us a replacement which took over seamlessly within the hour. The delivery crew was excellent as well, all our stuff was delivered in great condition. We will definitively work with TMS again, if ever needed.

8 november 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thank you for the great review, Annika.

I am pleased to hear that you have been so satisfied with the removal undertaken by ourselves and have shared your kind words with Christian.

Wishing you all the very best and thank you again for your business.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Christian and James TMS EXCELLENCE

Christian and James of TMS provided me and my family with a truly efficient and effective service.
They did this in extremely difficult and at times trying circumstances.
I cannot thank them and your Company for being exceptional with your services. Both were professional and went that extra mile for us. The whole process from initial instructions to pick up and delivery could not have gone smoother.
I would not hesitate to recommend your services to others and would certainly use you again.

11 december 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thanks for the very kind review, Chris.

It was a pleasure to be able to assist you with your move to Ireland.

Thank you for your business and the recommendation.

Wishing you all the very best.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Great company for international relocations

Thanks to Christian and James for their professional service that went above and beyond expectations, I am so happy that I went with Total Moving Solutions to manage the difficult move from the UK to Australia, highly recommended team and the shipment arrived safe and sound.

5 december 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thank you for the lovely, 5* review, Justine.

We really appreciate you taking the time to leave a review and also the recommendation.

Wishing you all the very best in Australia.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

I highly recommend TMS

I highly recommend TMS. From the start Scott has been super-helpful and prompt in replying. I am so happy that all my 36 boxes from UK to Australia arrived perfectly. Great service.

2 december 2024
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Antwoord van Total Moving Solutions

Thanks for the great review, Cathy, it is much appreciated.

Wishing you all the very best in Australia.

In the event you require future removal services, please do not hesitate to contact us.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Moved from Norway to Manchester

Moved from Norway to Manchester. Use this company is was very quick and reliable. I met Jason and James. They where very helpful with any questions I had, very friendly people and professional. Definitely recommend them

27 november 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thank you for the great review, Haddy.

It was a pleasure to assist you with your removal to Manchester.

Wishing you all the very best and thank you for your business.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

My move to Portugal

Very helpful and professional kept me up to date with everything that was happening all the way through the move .

18 november 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thank you for the great review, Geoffrey.

It was a pleasure to assist you with your removal to Portugal.

Wishing you all the very best and thank you for your business.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Christian has 5 stars service

From the minute that Christian picked up the phone and explained the process and quote. Very reasonable price comparison to others companies. It took exactly a week from pick up to drop off at final destination. All process and service went so smoothly without any dodgy hidden fees. Christian, you are a super star and I hope you do have an amazing holiday in Tenerife :))

26 november 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thanks for the great 5* review.

Christian will be thrilled to have received this when he returns from his well earned holiday.

I am pleased we were competitively priced for your removal and wanted to take the opportunity to thank you for your business.

Wishing you all the very best.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Excellent service

Having a direct point of contact throughout the process was an absolute pleasure. Mike couldn’t have been more helpful: highly efficient, reliable and pleasant to deal with. Movers at both ends were polite and sensitive (clearing my mother’s house). Door to door in 6 days. Would recommend 100% - pricing was competitive too

25 november 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thanks for the great review, Danielle.

Really pleased to hear you have been happy with the service provided and that your Move Manager, Mike, kept you updated throughout the removal process.

Wishing you all the very best in Dublin.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Dealt with Mike and team, best experience

Dealt with Mike , who was an absolute pleasure to deal with, the rest of team James and Melissa were so helpful throughout the process. Such a lovely team and so very helpful and patient

8 november 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thank you for the lovely review, Cait.

It was a pleasure to be able to assist you with your removal and I really appreciate your kind words about the service provided my myself and the team.

Wishing you all the very best for the future and thank you again for your business.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Excellent company

Dealing with Christian from start to finish has been a very positive experience. He made the whole process very easy and kept me updated at every point. I would definitely recommend Total Moving Solutions. It was a big move from the UK to Northern Ireland and I would not hesitate to use them again. Thank you so much!

12 november 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thank you for the great review, Lucy.

I am thrilled that you have found your removal with us to be stress free and that Christian your Move Manager has provided you with a positive experience.

Wishing you all the very best in Northern Ireland.

Should you require removal services in the future, please do not hesitate to contact us.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

I couldn't ask for a better removal…

I couldn't ask for a better removal service! Every single person working for this company is absolutely wonderful. From start to finish, they were not only professional but also incredibly kind. Their dedication and efficiency made the entire process seamless and stress-free. I highly recommend their services to anyone in need of a reliable and friendly removal company.

4 november 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thank you for taking the time to leave a review, Stephen.
It is always so rewarding to hear how highly regarded myself and the team are from our customers.

I am pleased that your removal process has been a stress free one and really appreciate the recommendation.

Wishing you all the very best in Ireland.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Guided help from beginning to end

I had to ship items from
My parents estate. It was not a pleasant task but honestly without Christian at Total Moving Solutions I don’t think I could have done it at all. Every step of the way he helped me, even for final delivery. The gentlemen who came to pack up the stuff were also wonderful. Thank you so much for making a difficult situation easier. Christian you are the best!

10 augustus 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thanks for the great review, Leslie.

I have shared your kind words with Christian who was your Move Manager.

I am so glad you were happy with the service provided and that your removal was stress free.

Wishing you all the very best and thank you again for your business.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Smooth, affordable, highly recommended!

Mike made the experience of moving from Ireland to England with very short notice as stress free as possible and at a very affordable price. The local partners who did the packing and moving were careful and through. An overall smooth, excellent moving experience.

18 september 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thank you for the kind review, Mark.

I am pleased to hear that you have been happy with the service provided by Mike and that we were also competitive on price for your removal.

Wishing you all the very best for the future and should you require future removal services, please do get in touch.

Many thanks,

James

Beoordeeld met 1 van de 5 sterren

wrong cooperative

Review Total Moving Solutions (TMS)
14.08.2024 till 02.09.2024

Through a search on the internet I got in contact with Total Moving Solutions (TMS).
I was going to move from the UK To Germany.
They were the only company, who asked me to choose a total volume of my household, and that appealed to me, as I had measured everything, and it was different to how other companies did it.
Unfortunately TMS used a Dutch company, Schmidt Global Relocations (SGR), to actually perform the move - pick-up - storage (19 days) - delivery.
On delivery several items were missing. One of the Polish removers persuaded me to sign for the delivery, as he claimed I had eight weeks to complain. This was not true, as the time to complain later turned out to be only seven days.
Out of the 120 items, six were missing and three items totally ruined. How can so many items disappear, or is there something organized behind?
It was obvious that the removers’ handling of the goods was rather heavy-handed. Furniture was scraped, dented, and chipped. Several handles broken off the furniture. Items inside boxes were squashed and broken.
TMS had expected me to sit outside my entrance and note what was delivered. This I obviously did not do, and was later blamed for this. As I had done all the packing myself, they also blamed me for this, as I did not wish to pay extra for packing service.
In all fairness I should mention I was compensated some, however no money will replace special items of sentimental value.
Not a company I would recommend and especially not SGR.

2 september 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thank you for the review, Ulrik.

I am sorry to you have not been satisfied with your removal with ourselves.

I wished to take the opportunity to highlight some key points here, if I may:

Our terms and conditions of insurance were shared with you at the booking point and outlines that in the event any claim arose, reporting for removals within Europe are to be made within 7 days of delivery.

Your insurance claim, as you declined extended insurance, was processed in line with our limited liability policy. I am shocked at the damages you are highlighting on this review, as your claim pay out was for 9 items, yet none of those items stated scratches, handles broken off, chips or dents. 2 out of the 9 were broken.

No blame has been passed to you for items being damaged. A client standard of packing in comparison to a professional removal companies, are always very different.

I am sorry you feel you would not recommend our company.

The service your received is far from our usual standard and I will be discussing the matter further with transport.

Wishing you all the best for the future.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Excellent and clear communication

Excellent and clear communication, expert packaging, super quick transfer (from door to door 5 weeks!), all arrived in one piece, nice people, would recommend 10/10

23 oktober 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thanks for the great review, Barbara.

I am thrilled to hear how happy you have been with the service and really appreciate the recommendation.

Wishing you all the very best.

Many thanks,

James

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