I bought a hand held suduko game for my dad. I didn't realise it was being shipped from America, so it did take weeks to arrive. However, customer services were true to their word and kept me updated... Toon meer
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Lees wat reviewers zeggen
I ordered a collectors edition toy so was quite expensive. I never received tracking info like stated in my confirmation email but my order turned up 4 days early and in perfect condition. I will h... Toon meer
I was very happy when my 50 Italian quiz cards arrived yesterday--one day before I received today's message saying "my order had been shipped". I think there was a bit of confusion and it did take qui... Toon meer
When I first received my item (Clue Office Board game) I was quite disappointed as it was damaged. I reported this issue on the phone and was asked to Email pictures. Once this was completed i had not... Toon meer
Bedrijf heeft geantwoord
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 77% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent product!
Excellent product!! It arrived quickly from the US. It was well packaged and arrived in pristine condition. Thank you!
A truly amazing piece
A truly amazing piece. Artistic and effective design.
Great bingo boards non stick sliders
Fab bingo boards but took a while to arrive and looking at the main supplier mr.chips i would of saved money buying direct from them
Bella was very helpful
Bella was very helpful, kind and respectful. Her email to my enquiry was quick with a reply on what would happen, I emailed again and Bella again was quick with her reply and thanked me for my patience. My problem was solved thank you
Issue sorted extremely well with delivery address and name…
Issue with delivery address and name and this was sorted out promptly and efficiently thanks
Good All Round
Fast delivery. Well packaged. Item as described and in good condition.
Stress free experience from start to…
Stress free experience from start to finish . I would definitely use Toys central again .
A lovely jigsaw to complete
Easy to order great teddy's love them
Avoid or get scammed and have your data stolen!
This company is not UK based, the goods are coming from China, the offices are in Hong Kong. They are not subject to data protection laws and I received two phishing emails, with my data stolen from them, which looked like genuine courier updates, but were scams. They did not care, nor address the data breach. They did not address the massively delayed delivery due to delivery from China. I would not have ordered had I known, for environmental reasons as much as anything else. They misrepresent themselves, leak your data, do not take security seriously and are not answerable or bound by any legislation that is useful or protective for consumers. Avoid them at any cost.

Antwoord van ToysCentral United Kingdom
Great communication
Great communication. Tracking number provided very quickly. Able to track the delivery all the way from America. Only UK seller who was able to offer this product. Fantastic service. I highly recommend this company.
Good feed back from queries.
Good feed back from queries.
Disappointed in delivery time which I thought was standard 5 days but it turned out to be 3 weeks.
Good service
Good service, prompt delivery and goods as described. Perfect ! !! Thank You :-)
Great Item good service 5*
They are SCAMMERS!!
They are SCAMMERS!!! Charging double for jelly cats! Just go direct to Jelly Cat and pay half price. What makes you lot better? Utter scammers!! Hope you go bust

Antwoord van ToysCentral United Kingdom
Sent me the wrong item, eventually was well compensated
Had issue with being sent the wrong item and trying to return it, but after some negotiations was actually quite generously compensated. Their customer service on the site leaves a lot to be desired, but whomever is handling their PR / Trustpilot reviews is considerably better and far more helpful. Had I been able to deal with them first and just return the item instead of being given the run-around, I would have had a better experience, probably would have attempted more orders from them.

Antwoord van ToysCentral United Kingdom
Great product
Great product, and easy to navigate website. The item did take an extended period to arrive though and missed a birthday. This didn’t detract too much from the experience though as the team were communicative about delays and provided regular updates.
Avoid
Unfortunately did not have what I ordered and paid for but offered me a few ways to make it right and eventually refunded me the full amount.

Antwoord van ToysCentral United Kingdom
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