I bought a hand held suduko game for my dad. I didn't realise it was being shipped from America, so it did take weeks to arrive. However, customer services were true to their word and kept me updated... Toon meer
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Lees wat reviewers zeggen
I ordered a collectors edition toy so was quite expensive. I never received tracking info like stated in my confirmation email but my order turned up 4 days early and in perfect condition. I will h... Toon meer
I was very happy when my 50 Italian quiz cards arrived yesterday--one day before I received today's message saying "my order had been shipped". I think there was a bit of confusion and it did take qui... Toon meer
I contacted toycentral to ensure the product i was buying was the correct one. They emailed yes. I ordered it, it was the wrong product and I can not return. They use evri for delivery, but not retu... Toon meer
Bedrijf heeft geantwoord
3,7
Gemiddeld
459 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 77% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Avoid
Unfortunately did not have what I ordered and paid for but offered me a few ways to make it right and eventually refunded me the full amount.
23 juli 2025
Review zonder uitnodiging
Antwoord van ToysCentral United Kingdom
Hi Annelyse,
We sorry to hear about your experience. We’re reviewing the situation and appreciate your understanding.
I’ve sent an email to your registered email address and kindly request that we continue our correspondence via the same thread for a seamless resolution.
We truly value your patience and understanding during this time and hope to have the opportunity to serve you better in the future.
Thank you for your understanding.
Regards
ToysCentral
Great stock
I was able to find items that were not available in other websites.
18 juli 2025
Review zonder uitnodiging
Large globe on stand
I had a few problems to start with but they were easily sorted it came well packaged and the tracking worked very well. I would buy from this company again
19 juli 2025
Review zonder uitnodiging
Lovely item
Was easy to order , I was kept informed of delivery and the item was well packed and a lovely item
10 juli 2025
Review zonder uitnodiging
I have to say I was concerned after…
I have to say I was concerned after placing my order and then reading alot of the reviews.so I phoned after a few days,the call was answered and was told it would ship in a few days.a few days later I received a text with a tracking number to the courier and was able to track it to delivery.it turned up well packaged and is definitely the original I ordered.yes it took a couple of weeks to come but I have to say I’m happy with the service.
15 juni 2025
Review zonder uitnodiging
Purchase process was very easy
Purchase process was very easy. Emails and texts to track my purchase from USA to UK. Would definitely buy from ToysCentral again 👍🏻
23 mei 2025
Review zonder uitnodiging
No issues and arrived fairly quickly
16 mei 2025
Review zonder uitnodiging
I had a problem with the item which was…
I had a problem with the item which was dealt with fairly and promptly
3 mei 2025
Review zonder uitnodiging
Keept up to date on my order all the…
Keept up to date on my order all the way to delivery . I tried the pillow for the first time last night. It works ! I was so pleased.
12 mei 2025
Review zonder uitnodiging
I highly recommend!!!
Packaging was good, and the item came in perfect condition. I'm very happy with my shopping!
6 mei 2025
Review zonder uitnodiging
Good communication
Good communication, was kept informed of status of delivery.
Arrived promptly and well packaged.
2 mei 2025
Review zonder uitnodiging
Great communication throughout.
Great communication throughout.
16 april 2025
Review zonder uitnodiging
Delivery
Considering I am in uk the postage was really quick, I had regular updates on delivery
15 april 2025
Review zonder uitnodiging
board games.
Nice and easy to find what i was after, could of been wrapped a bit better for transit but overall happy with my order.
2 januari 2025
Review zonder uitnodiging
The service was as described
The service was as described, and the item was delivered safely and in good condition, very happy 😁
20 maart 2025
Review zonder uitnodiging
So easy to order and delivery was quick
So easy to order and delivery was quick
5 februari 2025
Review zonder uitnodiging
Taken money and not sent my order
I’ve had the same experience and wish I was never sent the link.
Ordered a fishing drone back in January, got told they had to order it from the USA and then yesterday turned up 6 propellers in a Jiffy bag. I have emailed them and spoken on the phone and they offered me 15% refund as some of the items were delivered.
It’s an absolute joke that I’ve spent £167.99 and been sent propellers with no drone no camera!
1 maart 2025
Review zonder uitnodiging
Antwoord van ToysCentral United Kingdom
Hi Stephanie,
We apologize for the inconvenience regarding your product. This is not the standard of service we wish to provide, and we deeply regret that you had to go through this.
I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.
Thank you for your understanding and patience.
Regards,
ToysCentral
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