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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Absolute terrible company, paid the initial £1 for the free trial and IMMEDIATELY CANCELLED the trial and they still took £24 off my damn card. I’ve sent a cancellation letter through a different comp... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Same issue as may other customers. Paid £1 for initial tracking and cancelled the monthly subscription almost immediately. A month later they took £25 from my account which my banks fraud team is no... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Catbytes run a digital drop in club in Lewisham. A visitor came to us to say she was being continuously charged for a single parcel delivery. We thought it was very unusual for a one off delivery to o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

A total waste of time. I paid £1 initially for no useful information at all. Now they have taken £24.90 on my debit card being the 1st supposedly monthly subscription which commences 3 days after init... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

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TrustScore 1 uit 5

195 reviews

5 sterren
4 sterren
3 sterren
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1 ster

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 1 van de 5 sterren

This is a total fraud scam

This is a total fraud scam, they take £1 provide no information now they have attempted to take £24.80 from my account??????

17 juni 2021
Review zonder uitnodiging
Logo Trackerly

Antwoord van Trackerly

Hello Mr Soulphire,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Beoordeeld met 1 van de 5 sterren

Same thing happened to me

Same thing happened to me, paid 1 pound next i know an additional 25 pounds was taken from my bank a couple days later, this company is a pure scam.

13 juni 2021
Review zonder uitnodiging
Logo Trackerly

Antwoord van Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Beoordeeld met 1 van de 5 sterren

This service is a total scam

This service is a total scam. Please avoid it. They cannot and will not offer you any service. They will take £1 off you and subsequently take another £24.90. Be careful and never deal with this company.

13 juni 2021
Review zonder uitnodiging
Logo Trackerly

Antwoord van Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Beoordeeld met 1 van de 5 sterren

Company who brought goods of suggested …

Company who brought goods of suggested try trackerly only £1,this was on 1st cancelled on 3rd charged £24.90 on4th,did not realise this would happen read the terms is the most response you get,keep well away,do not get scammed!

7 juni 2021
Review zonder uitnodiging
Logo Trackerly

Antwoord van Trackerly

Hello Mr Harrop,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Beoordeeld met 1 van de 5 sterren

I tracked a parcel

I tracked a parcel. They asked me for 1£, now 1 month later they charged me 24.90£ from my account. Why the fuk they are still here and nobody does something 😡😡😡😡

30 mei 2021
Review zonder uitnodiging
Logo Trackerly

Antwoord van Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Beoordeeld met 1 van de 5 sterren

Less than 1 star they ask you for £1…

Less than 1 star they ask you for £1 and continue to charge £24.90 each month, yet couldn’t even give me tracking info and never received parcel - double scam

12 mei 2021
Review zonder uitnodiging
Logo Trackerly

Antwoord van Trackerly

Hello Mrs WHITCOMBE,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Beoordeeld met 1 van de 5 sterren

I used them to track my parcel & paid 1…

I used them to track my parcel & paid 1 pound about 2/3 weeks ago but this Morning I got charged 24.90 from my card. I phoned my bank and told them to cancel this. This is big scam company. Please dont use them !

10 mei 2021
Review zonder uitnodiging
Logo Trackerly

Antwoord van Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Beoordeeld met 1 van de 5 sterren

Big scam charge you £1 then days later…

Big scam charge you £1 then days later take £25 each month. X x never ever use xx

4 mei 2021
Review zonder uitnodiging
Logo Trackerly

Antwoord van Trackerly

Hello Mr Wilson,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Beoordeeld met 1 van de 5 sterren

Big Scam don’t use

3 mei 2021
Review zonder uitnodiging
Logo Trackerly

Antwoord van Trackerly

Hello Mr Calvo-Goni,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Beoordeeld met 1 van de 5 sterren

I wouldn’t even give a star if I had a…

I wouldn’t even give a star if I had a choice!!! Like everyone else I paid a pound then 2 day’s later £24.90 has been taken from my account.. only thing I can say is after calling the bank and blocking further payments I emailed trackerly demanding a refund and advised that I have reported them for mis selling! They replied straight away cancelled the subscription and said they have processed a refund.. will wait to see if I get it!

13 april 2021
Review zonder uitnodiging
Logo Trackerly

Antwoord van Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Beoordeeld met 1 van de 5 sterren

This is an immoral SCAM

This is an immoral SCAM. You pay 1£ to track your parcel then days later they steal 25£ from your account. You can't even track your parcel. And you don't get your money back. It's outrageous!!!

12 april 2021
Review zonder uitnodiging
Logo Trackerly

Antwoord van Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Beoordeeld met 1 van de 5 sterren

DO NOT USE

Seems to be a common theme here, my daughter ordered something which offered tracking through trackerly. Then days later £24.90 deducted from account. After phoning the company I was told it was my fault for not cancelling a subscription I didn’t know about . I will be taking this to trading standards and using the 100% negative reviews from here as part of my case.
No info about this company on companies house database . Very dodgy . DO NOT USE

7 april 2021
Review zonder uitnodiging
Logo Trackerly

Antwoord van Trackerly

Hello,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8H to 20H by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,
The Trackerly team

Beoordeeld met 1 van de 5 sterren

Once again an innocent pensioner is scammed.

Once again an innocent pensioner has been scammed. They did NOT track my package, and took the 24.90 from my account, when all I did was authorise the £1 offer. I need this money, and am at a loss to understand how to recoup it. I will certainly contact the Trading Standards office, and will report it to the Fraud/Police. This is theft pure and simple. Only put one star because I could not review without it, which seems odd! Mrs. S. Brophy

7 april 2021
Review zonder uitnodiging
Logo Trackerly

Antwoord van Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Beoordeeld met 1 van de 5 sterren

A terrible (and frankly immoral) scam…

A terrible (and frankly immoral) scam that fooled my 80 year old mother; she lost £25 to them. They should be ashamed of themselves (and Google, who allow them to promote themselves so readily, when she searched for ParcelForce delivery). I hope they read these reviews and hang their heads in shame.

27 maart 2021
Review zonder uitnodiging
Logo Trackerly

Antwoord van Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Beoordeeld met 1 van de 5 sterren

Pay 1£ and charge you another 24.9£…

Pay 1£ and charge you another 24.9£ fee.DONT RECOMAND AT ALL

24 maart 2021
Review zonder uitnodiging
Logo Trackerly

Antwoord van Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Beoordeeld met 1 van de 5 sterren

Absolute con artists!

Absolute con artists!! Do not use!!

As others have already stated, you pay £1 to track a parcel and then find out later that hidden away is a subscription fee of £24.90, which they refuse to refund (and is in the name of Mobi-tracker, to confuse the issue further). My payment was taken in February, while I was in hospital so it was March before I was able to deal with it. I messaged them via their website on 02.03.21 and received no reply. I chased them today by telephone and after initially saying they wouldn't refund, they have agreed to after I kicked up a stink and asked for a manager. Conveniently, there wasn't one available but when asked why they didn't reply to my message, they insisted they didn't receive one. When I said I had received confirmation from their website and have a copy of that in my emails, and I insisted that they gave me the manager's name, they spoke to billing and agreed to refund within the next 7 days (I wonder if they will). If they payment doesn't arrive, I will be raising this with my bank as a scam/fraud case.

23 maart 2021
Review zonder uitnodiging
Logo Trackerly

Antwoord van Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Beoordeeld met 1 van de 5 sterren

B...he’s.....

18 maart 2021
Review zonder uitnodiging
Logo Trackerly

Antwoord van Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Beoordeeld met 1 van de 5 sterren

Total scam

Same as everyone else has said, total scam! No mention of a "trial offer" for £1 & then £24.90pm AVOID!

17 maart 2021
Review zonder uitnodiging
Logo Trackerly

Antwoord van Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Beoordeeld met 1 van de 5 sterren

don't get tricked into paying for this…

don't get tricked into paying for this 'service'. It is not a service at all. it just copies the tracking form your DHL/parcelforce or any other delivery without adding any value or additional service. complete waste of time and money!

12 maart 2021
Review zonder uitnodiging
Logo Trackerly

Antwoord van Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Beoordeeld met 1 van de 5 sterren

Info not accurate and worth nothing.

I tried to track a package they give me a name, what was suppose to be a place where the package was, but nothing else, that means the info worth nothing to me.
I reviewed this message and removed some parts that was mentioned I wasn’t able to cancel the subscription because the email was wrong, but still ì wouldn’t waste my money honestly, because the info isn’t accurate at all.

7 februari 2021
Review zonder uitnodiging
Logo Trackerly

Antwoord van Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

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