They provided the wrong keepers but when I tried to call them they had no phone line to call, I filled in the CC form on their webpage but no response, I replied to the email they sent me previously... Toon meer
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Lees wat reviewers zeggen
goods not received. contacted after 11 days, no response. Opened paypal case after 13 days and order was cancelled within minutes of this. received a one line email stating cancelled, no explanation o... Toon meer
I ordered a backset lock from Tradelocks, as their prices were much lower than anywhere else. I was not disappointed, despite there being some negative reviews. It came within two days and was a per... Toon meer
Fantastic service and super products. Always deliver on time and it's a fast turn around from ordering to having a delivery. Thank you trade locks for all your hard work. Kind r... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
TradeLocks is a leading name when it comes to door hardware, security, domestic and auto locksmith tools. Brands include Fullex, Intelligent Hardware, Oro&Oro, UAP, Genuine Lishi, KeyDIY and many more. Buy your door hardware today!
Contactgegevens
UAP Ltd, Orbital 60, Dumers Ln, BL9 9UE, Bury, Verenigd Koninkrijk
- 0161 796 7268
- info@tradelocks.co.uk
- tradelocks.co.uk
3,5
Gemiddeld
149 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
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Good service
12 augustus 2021
Antwoord van TradeLocks
Thank you for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Great service with good products
10 augustus 2021
Antwoord van TradeLocks
Thank you for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Very happy with the door letter plate…
Very happy with the door letter plate which was keenly priced and arrived quickly
5 augustus 2021
Antwoord van TradeLocks
Thank you for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Good products
Good products, great price comparatively to other suppliers.
Dispatch/delivery speed could be better!
3 augustus 2021
Antwoord van TradeLocks
Thank you for your review. At Tradelocks we really appreciate you taking the time to share your positive review with us and we are glad we met your expectations. We hope you'll visit Tradelocks again soon!
Antwoord van TradeLocks
Thanks Rob for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Antwoord van TradeLocks
Thanks WAD for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Antwoord van TradeLocks
Thank you for your review. At Tradelocks we really appreciate you taking the time to share your positive review with us and we are glad we met your expectations. We hope you'll visit Tradelocks again soon!
Antwoord van TradeLocks
Thankyou Ljm for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Always within 24 hours
14 juli 2021
Antwoord van TradeLocks
Thanks Paul for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Quick customer service replies from the Manager )
Quick customer service replies from Chris Gatcliffe, the Manager )
Appreciated...
13 juli 2021
Antwoord van TradeLocks
Thank you for your review. At Tradelocks we really appreciate you taking the time to share your positive review with us and we are glad we met your expectations. We hope you'll visit Tradelocks again soon!
Antwoord van TradeLocks
Thank you for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Your delivery company are rubbish
Your delivery company are rubbish, they said we were not in when I work for a FM Company and the parcel was due to be delivered to our office, so we were in the OFFICE.
The product was spot on and the communication with your company was very good, I will order from you again, despite your delivery service.
9 juli 2021
Antwoord van TradeLocks
HI Stephen, thank you for letting us know about this. Your feedback helps us do better. We look forward to seeing you again soon.
Gone downhill since new website
I have used Tradelocks as one of my main suppliers, for more than 10 years and have always been more than happy throughout that time - until recently.
Since their new website went live, I have had issues with just about every order I have placed. I really can be doing with wasting my valuable time sorting out problems any more.
The final straw, was placing an order and using a discount code, which should've given me 15% off, but I didn't get my discount.
Sadly, after many years of satisfactory service, it is time for me to find another wholesaler.
8 juli 2021
Antwoord van TradeLocks
Dear Chris, thanks for sharing your feedback. We're sorry your recent experiences haven't matched your expectations.
Please feel free to send an email to digital@uaplimited.com with any further comments, concerns, or suggestions you wish to share about your experience with us. We would love to make things right if you give us another chance and send you a discount code that doesn't have exclusions (our current promotion is limited to budget, 1 star and 3 star cylinders only).
As described and prompt service.
8 juli 2021
Antwoord van TradeLocks
Thank you for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Fabulous company.
Fabulous company.
Can’t recommend Tradelocks highly enough! Great website, easy to use.
Excellent product range with really clear images and descriptions. Amazing customer service and always receive prompt delivery.
7 juli 2021
Review zonder uitnodiging
Antwoord van TradeLocks
Thank you Mandy for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Arrived on time and as described
Arrived on time and as described. Very pleased with my purchase.
5 juli 2021
Antwoord van TradeLocks
Thank you for sharing your rating with us. Customers feedback is very important to us.
Antwoord van TradeLocks
Thanks Mark for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Very happy with their service and…
Very happy with their service and product I bought. We have recently moved to a new house and wanted to update my front door with some nice accessories. I've bought a decorative lion head door knocker. It arrived quickly and it was exactly as described. Fitting was very easy also, no extra skills required! I will plan to get my other hardware from them also.
2 juli 2021
Review zonder uitnodiging
Antwoord van TradeLocks
Thank you Magdalena for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Black Door Knocker
My mother in law was looking for a black door knocker. I purchased the Black Georgian Scroll knocker from Tradelocks. The quality of the product and the delivery service I received was excellent.
Quick and well packaged.
1 juli 2021
Review zonder uitnodiging
Antwoord van TradeLocks
Thank you Nicola for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Bought a door lock to replace my old…
Bought a door lock to replace my old bathroom lock. It arrived quickly and all as described. I wasn't sure if I'm choosing the right one but their customer service on chat was very helpful. Overall happy with the service.
1 juli 2021
Review zonder uitnodiging
Antwoord van TradeLocks
Thank you for your review. Customers feedback is very important to us. Hope to see you again on Tradelocks!
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