TradeRadiators Reviews 

659
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

When searching for a vertical radiator with the right BTU's Trade Radiators had just what I was looking for. Using their website was easy and delivery was prompt. I'm very happy with the quality and l... Toon meer

Beoordeeld met 5 van de 5 sterren

Good customer service when trying to establish if a towel rail was the right size. Also possible to mail a person and not mail a "chatbot"! Good range of radiators and towel rails including dual powe... Toon meer

Beoordeeld met 5 van de 5 sterren

Unbelievably good customer service from Kim. I bought several radiators back in 2022. Two of these had faults in the paintwork which became more obvious over time. I got in touch this week (4 years af... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have used Trade Radiators a few times, it’s always my first choice when looking for feature radiators. Always competitively priced Delivery is spot on too, items always really well packed, never... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Ketel- en verwarmingsdienst

Informatie afkomstig van verschillende externe bronnen

Operating online since 2004, Trade Radiators has a huge range of radiators, heated towel rails, valves and accessories on their website, all at fantastic prices. If you're replacing a single radiator, or completely refitting a whole house, make Trade Radiators your first port of call. A massive variety of styles, sizes and finishes are available, so you're sure to find something perfect for your home, office or any other place in need of heat! All radiators and rails come with free delivery to all mainland UK addresses. There is a customer support team available via phone, email and live chat to give advice and answer any questions.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

659 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,6

Alle reviews

(659)

81 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

First class service

First class service, good prices.

28 december 2022
Review zonder uitnodiging
Logo TradeRadiators

Antwoord van TradeRadiators

Excellent feedback, thank you very much Arthur. We hope to welcome you back again in the future.

Beoordeeld met 5 van de 5 sterren

Received the original Oder promptly…

Received the original Oder promptly but unfortunately one radiator had been on the receiving end of some rough treatment in transit. Trade Radiators were excellent in handling the situation and in arranging for a replacement to be sent out - which also arrived promptly.
Customer service how it should be done.

20 december 2022
Review zonder uitnodiging
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Antwoord van TradeRadiators

Thank you very much for your positive review and comments Steve. Very glad we were able to arrange a replacement quickly for you. Thank you for shopping with us.

Beoordeeld met 5 van de 5 sterren

Product is excellent with timely…

Product is excellent with timely delivery

7 december 2022
Review zonder uitnodiging
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Antwoord van TradeRadiators

We are delighted that you're so pleased with your purchase Gary, thank you for the positive review.

Beoordeeld met 5 van de 5 sterren

tall radiator

great product, great price, fast delivery

22 november 2022
Review zonder uitnodiging
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Antwoord van TradeRadiators

We are delighted that you're so pleased with your purchase Stephen, thank you for the 5 star review.

Beoordeeld met 5 van de 5 sterren

2 curved towel radiators

Ordered 2 towel radiators - arrived quickly but one had minor damage - customer support sorted quickly and had a replacement sent with no fuss.
Good prices and selection available, have used a few times before.

30 november 2022
Review zonder uitnodiging
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Antwoord van TradeRadiators

Thank you very much for the positive review! So glad we were able to get you all sorted quickly. We hope to welcome you back in the future.

Beoordeeld met 5 van de 5 sterren

Great service and great value products

Great service and great value products. Rang up after ordering to check on delivery because of postal strikes and had a plumber booked to come fit the parts. No problem they got it sent by courier and arrived as promised!

8 december 2022
Review zonder uitnodiging
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Antwoord van TradeRadiators

Thank you for the 5 star review Sal. So glad to hear you were happy with the service and we could get this delivered quickly for you.

Beoordeeld met 3 van de 5 sterren

Ordered 3 Windsor column rads for next…

Ordered 3 Windsor column rads for next day delivery
But they did not arrive next day and the feet (west world) arrived in a separate order 7 hours later so not great!
Also I was told the trade (3) column feet would not fit so would have to buy west world feet (more money) but they were not great and didn’t really fit between the column so we purchased some standard 3 column feet from a local supplier instead.
So we now have £70 worth of feet to bin
The quality of radiators seemed good on a positive note but the other issues made the experience not great

9 december 2022
Review zonder uitnodiging
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Antwoord van TradeRadiators

Thank you for your review Andrew. The feet that were supplied are suitable for these radiators so apologies if you had trouble with them. If you had contacted the customer service team we would have happily accepted these back for a refund for you.

Beoordeeld met 5 van de 5 sterren

Fantastic Customer Service

Very helpful filters on availability and delivery times; extremely quick and helpful customer service for queries about delivery - and delivered exactly as requested with great communication throughout. Highly recommended. 5 radiators delivered in under a week.

14 december 2022
Review zonder uitnodiging
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Antwoord van TradeRadiators

That is absolutely fantastic to hear, thank you for the excellent feedback and recommendation. We look forward to welcoming you back in the future.

Beoordeeld met 4 van de 5 sterren

Good service, good price

Easy to order, clear whether items were in stock, everything as described. Have used company before, so was not expecting any different! Four stars rather than five as items came in 3 consignments, which was a bit of a pain in terms of deliveries, but a minor gripe. Will be my first port of call if I need radiators or parts again.

29 november 2022
Review zonder uitnodiging
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Antwoord van TradeRadiators

Thank you for your positive review Elaine, we appreciate your continued custom. It is usual for different branded items to be delivered separately, apologies for any inconvenience this may have caused.

Beoordeeld met 5 van de 5 sterren

I had a couple of queries and rang the…

I had a couple of queries and rang the company Each time the lady I spoke to was incredibly helpful and dealt with my issues satisfactorily Excellent customer service

9 december 2022
Review zonder uitnodiging
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Antwoord van TradeRadiators

Thank you for the great review and positive comments Mandy! Thrilled to hear that you received excellent customer service! We hope to welcome you back again in the future.

Beoordeeld met 5 van de 5 sterren

Superfast delivery

Superfast delivery and most importantly things arrive when they promise!!
Can't fault

25 november 2022
Review zonder uitnodiging
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Antwoord van TradeRadiators

That is great to hear, thank you for the fantastic review Dom.

Beoordeeld met 5 van de 5 sterren

EXCELLENT purchase experienced

Packaged good. Time to delivery as hoped for. Quality of manufacture just right. Thank you.

25 november 2022
Review zonder uitnodiging
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Antwoord van TradeRadiators

We are delighted that you're so pleased with your purchase John, thank you for shopping with us.

Beoordeeld met 5 van de 5 sterren

A Refreshing Purchase Experience

Ordered 2 identical heated towel rails recently. Unfortunately, when checked, one was dented. I sent photos of the damaged item & packaging to Kimberley and the response was really excellent. As the original was out of stock, I accepted a slightly larger version but didn’t have to pay extra! The speed and courtesy of the responses I received throughout were extremely refreshing. I would recommend this company without reservation.

10 november 2022
Review zonder uitnodiging
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Antwoord van TradeRadiators

Thank you for the positive review Stephen. Apologies again this happened. Glad we were able to get you all sorted.

Beoordeeld met 5 van de 5 sterren

Very quick delivery radiators look…

Very quick delivery radiators look great.
Well worth the money.
Would highly recommend this company.

26 oktober 2022
Review zonder uitnodiging
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Antwoord van TradeRadiators

That's a brilliant recommendation and very much appreciated Michael! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Beoordeeld met 5 van de 5 sterren

Basics done well

A good product at what appears to be competitive prices, quick communication and delivery, what more do you need?

4 november 2022
Review zonder uitnodiging
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Antwoord van TradeRadiators

Thank you for the super feedback Dave, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Beoordeeld met 5 van de 5 sterren

Trade radiators excellent

Trade radiators have been great , no problems with my order of tall radiators .
box came in damaged slightly , courier taken pictures and box opened that night , no damage what so ever to the items .
valves came next day .
all fitted working great .

29 oktober 2022
Review zonder uitnodiging
Logo TradeRadiators

Antwoord van TradeRadiators

Thank you very much for the positive review and excellent feedback Gideon! It is much appreciated.

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