We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

When searching for a vertical radiator with the right BTU's Trade Radiators had just what I was looking for. Using their website was easy and delivery was prompt. I'm very happy with the quality and l... Toon meer

Beoordeeld met 5 van de 5 sterren

Good customer service when trying to establish if a towel rail was the right size. Also possible to mail a person and not mail a "chatbot"! Good range of radiators and towel rails including dual powe... Toon meer

Beoordeeld met 5 van de 5 sterren

Unbelievably good customer service from Kim. I bought several radiators back in 2022. Two of these had faults in the paintwork which became more obvious over time. I got in touch this week (4 years af... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have used Trade Radiators a few times, it’s always my first choice when looking for feature radiators. Always competitively priced Delivery is spot on too, items always really well packed, never... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Ketel- en verwarmingsdienst

Informatie afkomstig van verschillende externe bronnen

Operating online since 2004, Trade Radiators has a huge range of radiators, heated towel rails, valves and accessories on their website, all at fantastic prices. If you're replacing a single radiator, or completely refitting a whole house, make Trade Radiators your first port of call. A massive variety of styles, sizes and finishes are available, so you're sure to find something perfect for your home, office or any other place in need of heat! All radiators and rails come with free delivery to all mainland UK addresses. There is a customer support team available via phone, email and live chat to give advice and answer any questions.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

659 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(659)

81 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Lovely radiators great company

Lovely radiators, packaged very well. Look great now up on wall. Company were very helpful when I found I had put in my delivery address incorrectly and when I had a query about installing the rads.

25 april 2025
Review zonder uitnodiging
Logo TradeRadiators

Antwoord van TradeRadiators

Thank you so much for your kind words! We're delighted to hear that you’re happy with your new radiators and that they look great on your wall. It’s also great to know our team could assist you promptly with your delivery address and installation questions. If you need anything else in the future, don’t hesitate to reach out – we’re always happy to help!

Best Wishes
Kim Brines

Beoordeeld met 5 van de 5 sterren

First time I have ordered from this…

First time I have ordered from this company and was so easy there website has a vast range and all the informarion required to order the radiators correctly. There outside delivery company kept me updated wuth delivery date and time and that worked like clock work no messing about waiting in for hours and driver was so friendly. Glad I chose this company to order my radoators from .

24 april 2025
Review zonder uitnodiging
Logo TradeRadiators

Antwoord van TradeRadiators

Thank you so much for your wonderful feedback! We're thrilled to hear that your first experience with us was smooth and straightforward. It’s great to know our website made it easy to find everything you needed, and we're especially glad the delivery process met your expectations. We’ll be sure to pass on your kind words to our delivery partners as well. Thanks again for choosing us for your radiator purchase – we truly appreciate your support and hope to serve you again in the future!

Best Wishes
Kim Brines

Beoordeeld met 5 van de 5 sterren

Great products

Great products, great service! Thoroughly impressed with Trade radiators! Loved how they recommended valves to go with my gorgeous new radiator, they finish it off perfectly. I’d highly recommended Trade Radiators.

9 mei 2025
Review zonder uitnodiging
Logo TradeRadiators

Antwoord van TradeRadiators

Thank you so much for your kind words! We're thrilled to hear that you're happy with your new radiator and the valve recommendation—it’s great to know they were the perfect finishing touch. We really appreciate your recommendation and look forward to helping you again in the future. Enjoy your new setup!

Best Wishes
Kim Brines

Beoordeeld met 5 van de 5 sterren

Good service

Order came right on time unfortunately radiator was to small refunded with out any hassle good company

18 april 2025
Review zonder uitnodiging
Logo TradeRadiators

Antwoord van TradeRadiators

Thank you for your feedback! We're glad to hear your order arrived on time and that the refund process was smooth, even though the radiator didn’t fit your needs. We appreciate your kind words and hope to assist you again in the future!

Best Wishes
Kim Brines

Beoordeeld met 4 van de 5 sterren

Excellent service and experience so far

I've ordered and received the radiator and valves. Everything went very smoothly with great delivery service: prompt and being kept informed.

The online catalogue was also easy to navigate with useful guidance on how to calculate radiator sizes.

I'd like to give 5 stars, however we haven't fitted and used the radiator yet, hence only 4 stars. I will be checking TradeRadiators first when purchasing the vertical radiator that we will need. Highly recommend.

1 januari 2025
Review zonder uitnodiging
Logo TradeRadiators

Antwoord van TradeRadiators

Thank you so much for your kind and detailed review! We're really pleased to hear that your ordering experience went smoothly and that our delivery service and online catalogue met your expectations.

Totally understandable about the 4 stars – we hope the radiator performs just as well once it's installed, and we're here if you need any assistance along the way. When you're ready for that vertical radiator, we’d love to help you again.

Thanks again for the recommendation – it means a lot to us!

Best regards,
Kim Brines

Beoordeeld met 5 van de 5 sterren

Good company to deal with for price, selection & quality

I have purchased a few radiators from Traderadiators and have always found the price to be reasonable. They have a good selection and delivery was quick and items well packaged.

6 maart 2025
Review zonder uitnodiging
Logo TradeRadiators

Antwoord van TradeRadiators

Thank you so much for your continued support and for taking the time to leave such a positive review! We're thrilled to hear that you've consistently found our prices reasonable and our selection up to your expectations. It's also great to know that our delivery service and packaging met the mark.

We truly appreciate your loyalty and look forward to helping you with any future radiator needs!

Best regards,
Kim Brines

Beoordeeld met 5 van de 5 sterren

Good website and really helpful…

Good website and really helpful assistance from Gemma on the phone. Delivery came exactly on time. We bought 3 large flat panel radiators. They work brilliantly and look fantastic. Couldn't fault the service from start to finish. Would highly recommend.

7 april 2025
Review zonder uitnodiging
Logo TradeRadiators

Antwoord van TradeRadiators

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with both our website and Gemma's assistance. It's great to know that your radiators are working brilliantly and that the delivery was spot on. We truly appreciate your recommendation and look forward to serving you again in the future!

Best Wishes
Kim Brines

Beoordeeld met 5 van de 5 sterren

Outstanding customer service

Outstanding customer service; highly recommend!

4 april 2025
Review zonder uitnodiging
Logo TradeRadiators

Antwoord van TradeRadiators

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service. Your recommendation means a lot to us! Looking forward to serving you again soon.

Best Wishes
Kim Brines

Beoordeeld met 5 van de 5 sterren

Great all round service

Second order from them to buy some Apollo Roma radiators, 6 so far. Both orders were communicated well and I was kept in form by email and telephone about the order or delivery date.

I’ve not had any issues, all the parts were packaged and arrived problem free. Competitively price in the market and fairly simple website to navigate and find what I was looking for.

Highly recommend considering them if buying radiators.

26 maart 2025
Review zonder uitnodiging
Logo TradeRadiators

Antwoord van TradeRadiators

Thank you so much for your kind review! We’re thrilled to hear that both your orders went smoothly and that our communication and service met your expectations. It’s great to know you found our website easy to navigate and the prices competitive. Your recommendation means a lot to us, and we look forward to serving you again in the future. If you ever need anything else, don’t hesitate to reach out!

Best Wishes
Kim Brines

Beoordeeld met 4 van de 5 sterren

I found all your staff most helpful and…

I found all your staff most helpful and professional it arrived on time the communication was excellent thank you

25 februari 2025
Review zonder uitnodiging
Logo TradeRadiators

Antwoord van TradeRadiators

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and that everything arrived on time. We strive to provide excellent communication and service, and it’s wonderful to know that we met your expectations. We truly appreciate your feedback and look forward to serving you again in the future!

Best Wishes
Kim Brines

Beoordeeld met 5 van de 5 sterren

great radiator company

Really quick delivery and good communication. For everything radiator- I would use these people again.

14 februari 2025
Review zonder uitnodiging
Logo TradeRadiators

Antwoord van TradeRadiators

Thank you so much for your kind words! We're thrilled to hear you were happy with the delivery and communication. We look forward to working with you again for all your radiator needs!

Best wishes
Kim Brines

Beoordeeld met 5 van de 5 sterren

Great range, good prices, and excellent delivery

Trade Radiators offered not only a great range of products which meant I could find everything I needed in one place, but also flexible delivery with very professional drivers who were happy to deliver exactly as I needed. Their prices were very competitive too, meaning I got a great deal on the column radiator and cast iron radiator I'd be hunting for.

20 februari 2025
Review zonder uitnodiging
Logo TradeRadiators

Antwoord van TradeRadiators

Thank you for your fantastic review! We're so pleased to hear that you found everything you needed in one place and that our flexible delivery service met your expectations. Our team works hard to offer competitive prices and a great shopping experience, so it’s wonderful to know we hit the mark for you. Enjoy your new radiators, and if you ever need anything else, we’re here to help!

Best wishes,
Kim Brines

Beoordeeld met 5 van de 5 sterren

Excellent experience

I could not have the radiator i requested as it was out of stock not had been discontinued. They gave me an alternative which I accepted. Arrived within 24 hours of dispatch at 9am. Fitted by dinner time.

21 februari 2025
Review zonder uitnodiging
Logo TradeRadiators

Antwoord van TradeRadiators

Thank you for your feedback! We're sorry that your original choice was out of stock, but we're glad we could offer a suitable alternative. It's great to hear that delivery was prompt and that you had it fitted so quickly. If you ever need anything else, we're always happy to help!

Best wishes,
Kim Brines

Beoordeeld met 5 van de 5 sterren

great product

great product, well packaged, easily fitted, prompt delivery - great value

1 februari 2025
Review zonder uitnodiging
Logo TradeRadiators

Antwoord van TradeRadiators

Thank you so much for your kind review! We're thrilled to hear that you're happy with the product, packaging, and delivery. We really appreciate your feedback and are glad it was easy to fit. Your support means a lot to us!

Best Wishes,
Kim Brines

Beoordeeld met 5 van de 5 sterren

Fab company

This was my first time using Trade Radiators, I had a few problems with the radiator I was sent, but Customer services was absolutely fantastic throughout and Gemma Jørgensen was very helpful in solving any issues & replacing the radiator for me. Can't recommend them enough & thank you for all your help, best Nick👍

22 januari 2025
Review zonder uitnodiging
Logo TradeRadiators

Antwoord van TradeRadiators

Thank you so much for your kind words! We're so glad to hear that Gemma and our customer service team were able to assist you and resolve the issues with your radiator. We truly appreciate your patience and understanding. It's fantastic to know that you had a positive experience with us, and we really appreciate your recommendation!

Thanks again for choosing Trade Radiators, and don't hesitate to reach out if you need anything else in the future.

Best Wishes,
Kim Brines

Beoordeeld met 5 van de 5 sterren

Great radiator valves

Super. service , lovely radiator valves fitted easily,look great , good price ,fast well packed delivery

30 januari 2025
Review zonder uitnodiging
Logo TradeRadiators

Antwoord van TradeRadiators

Thank you so much for your wonderful review! We're thrilled to hear that you're happy with the radiator valves and the service you received. It's great to know they fit perfectly and look great in your space. We really appreciate your feedback and hope to serve you again soon!

Best Wishes,
Kim Brines

Beoordeeld met 5 van de 5 sterren

Radiator looks great

Radiator looks great. Next day delivery. Price was good. Helpful staff, when I called. I looked at many online. None of the websites told me that the valves would need to be ordered separately. So, glad I phone

29 januari 2025
Review zonder uitnodiging
Logo TradeRadiators

Antwoord van TradeRadiators

hank you for your feedback! We're really glad to hear you’re happy with the radiator and that the delivery went smoothly. We totally understand how it can be tricky to keep track of the additional parts, so it’s great that our staff were able to help with the valve info. We always try to provide as much clarity as possible, but we’ll definitely take your comment on board to improve the online details. If you need anything else or have more questions, don’t hesitate to reach out!

Best Wishes,
Kim Brines

Beoordeeld met 5 van de 5 sterren

Excellent after sales customer service

Excellent after sales customer service, I’ve bought 13 radiators from trade radiators and after a few months one of them developed a minor issue. After contacting customer service they were able to arrange for the to be radiator collected and fixed. Great communication throughout from Gemma.

The radiators are great and the customer service matches - I would definitely recommend

28 januari 2025
Review zonder uitnodiging
Logo TradeRadiators

Antwoord van TradeRadiators

Thank you so much for your kind words! We're thrilled to hear that you're happy with both our radiators and the after-sales service. Gemma and the team always strive to provide top-notch support, and it’s great to know that we could resolve the issue for you quickly. Your recommendation means a lot to us! If you ever need anything else, don’t hesitate to reach out.

Thanks again for choosing Trade Radiators! 😊

Best wishes,
Kim Brines

Beoordeeld met 5 van de 5 sterren

Love my Nordic Oslo columns

Would definitely recommend Trade Radiators. Have experienced a great variety & choice of valves, rads and towel rails. Appreciated the ease of using the website, helpful customer service by email and phone, smooth efficient deliveries & returns /refunds and all round good quality which has made me very happy & impressed.
My plumbers commented on the quality of the column rads and valves and even complimented the fact that Kim and Gemma knew their stuff on the phone.
I am so pleased I went ahead with my purchases, replaced all my old rads with Nordic Oslo columns , giving off so much heat and look so beautiful, like they were always there. Thank you TR .

27 januari 2025
Review zonder uitnodiging
Logo TradeRadiators

Antwoord van TradeRadiators

Thank you so much for your fantastic review! We’re thrilled to hear you had such a positive experience with us at Trade Radiators. It’s great to know that the variety and quality of our products, along with the service from Kim and Gemma, made such an impression—your plumber's compliments mean a lot to us!

We’re so happy to hear that your new Nordic Oslo columns are not only performing beautifully but also look like they’ve always been a part of your space. Thank you for choosing us for your radiator upgrade, and for taking the time to share your feedback. If you ever need anything else, don’t hesitate to reach out. We’re here to help!

Enjoy your new radiators, and thanks again for recommending us!

Best wishes
Yasmin Dar

Beoordeeld met 5 van de 5 sterren

Great prices and very fast delivery

Great prices and very fast delivery. One of the items ordered had just gone out of stock but I received an immediate email telling me this and very usefully added a link to a similar item which I then ordered. The item was slightly cheaper and the refund to my PayPal account was done straight away. Great customer service. I have used Trade Radiators before and will use them again - highly recommended.

10 januari 2025
Review zonder uitnodiging
Logo TradeRadiators

Antwoord van TradeRadiators


Thank you so much for your kind review! We're thrilled to hear that you had a positive experience with our service. It's great that the alternative item worked out for you, and we’re glad we could get the refund processed quickly. We really appreciate your continued trust in us and look forward to serving you again in the future! Thanks for recommending us. 😊

Best Wishes
Kim Brines

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer