Absolute horror show of a technology, which makes it unnecessarily difficult as a student from the middle east to make payments to my school. They keep hopping banks leading a different procedure to f... Toon meer
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Lees wat reviewers zeggen
TransferMate was an absolute game-changer for our international payments. The process is fast, transparent, and refreshingly stress-free compared to other services I’ve tried. What really stands out i... Toon meer
Bedrijf heeft geantwoord
I had a very positive experience with TransferMate, especially because of the excellent customer service I received throughout the payment process. Dimitar was very helpful, patient, and responsiv... Toon meer
Bedrijf heeft geantwoord
Dilyana was very helpful. Paying USDs in to an overseas account was causing me a problem. Turns out that the beneficiary I created had self automated to the currency of the country. I was very frus... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Send and receive international payments as if they were domestic! Integrated solutions for businesses and banks. Better exchange rates, lower fees, free accounting software add-ons, 24/7 customer support and more.
Contactgegevens
IDA Business Park Ring Road, R95 ETN5, Kilkenny, Ierland
- +353 1 635 3700
- customerservice@transfermate.com
- transfermate.com
4,0
Goed
490 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Quick and effective
Quick and effective. I got a prompt response to my queries.
22 augustus 2024
Review zonder uitnodiging
Antwoord van TransferMate
Hi Sridhar,
Thanks so much for taking the time to leave us a 5-star rating, it’s much appreciated. We can’t wait to exceed your expectations every time you choose us.
TM Customer Support
super kind!
20 augustus 2024
Review zonder uitnodiging
Antwoord van TransferMate
Hi 김경범,
At TrasferMate, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that. Thanks so much for taking the time to leave us a 5 star rating.
TM Customer Support
Hannah made it very easy for me to…
Hannah made it very easy for me to solve my problem. My payment request was cancelled in few minutes as I requested, which I thought would take days. Thank you so much
20 augustus 2024
Review zonder uitnodiging
Antwoord van TransferMate
Hi Sai,
Thank you for the 5-star rating. We are thrilled to know that you enjoyed our service. Your feedback motivates us to continue providing exceptional service to all our clients.
TM Customer Support
Thank you Hannah!
Hannah was incredibly prompt, friendly and helpful! She clarified all the questions I had in professional and clear manner.
20 augustus 2024
Review zonder uitnodiging
Antwoord van TransferMate
Hi Mariam,
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
TM Customer Support
scam
the site kept saying “error processing” so i kept retrying. now they charged me the processing fee 6 separate times for each time i tried yet my tuition never was paid. no one answers the phone. scam
16 augustus 2024
Review zonder uitnodiging
Antwoord van TransferMate
Hi Lex,
We're terribly sorry about your experience. If you wouldn't mind reaching out directly to edu@transfermate.com, someone will be able to work through the issue with you.
Thank you for bringing this to our attention.
TM Customer Support
Great Customer Service
Miss Patritsiya Ivanova was a great help in ensuring I get my fees paid and was very respectful and patient!
14 augustus 2024
Review zonder uitnodiging
Antwoord van TransferMate
Hi Ryan,
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
TM Customer Support
24 hour live chat is sooooooo helpful
14 augustus 2024
Review zonder uitnodiging
Antwoord van TransferMate
Hi Lina,
Thank you for the 5-star rating. We are thrilled to know that you enjoyed our service. Your feedback motivates us to continue providing exceptional service to all our clients.
TM Customer Support
I was worried about a mistake then I…
I was worried about a mistake then I talked to customer service and they replied very fast and solved my problem.
12 augustus 2024
Review zonder uitnodiging
Antwoord van TransferMate
Hi Hasibul,
Thanks so much for taking the time to leave us a 5-star rating, it’s much appreciated. We can’t wait to exceed your expectations every time you choose us.
TM Customer Support
Online chat resolved my query
Had a query and it was resolved within minutes using the online chat
9 augustus 2024
Review zonder uitnodiging
Antwoord van TransferMate
Hi Michael,
At TrasferMate, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that. Thanks so much for taking the time to leave us a 5 star rating.
TM Customer Support
Antwoord van TransferMate
Hi Manjunath,
Thank you for the 5-star rating. We are thrilled to know that you enjoyed our service. Your feedback motivates us to continue providing exceptional service to all our clients.
TM Customer Support
I really thank you Maria
I really thank you Maria, you have been a great help to me!!! Than you~ have a nice afternoon!
9 augustus 2024
Review zonder uitnodiging
Antwoord van TransferMate
Hi 若言 车,
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
TM Customer Support
Thank you for your patient assist!
To be honest, I chatted at around 12 am or 1 am but they still answered and assisted patiently and fully! Maria is the name of one who assists me, thank you for your clear answer!
9 augustus 2024
Review zonder uitnodiging
Antwoord van TransferMate
Hi Iien,
Thank you for choosing TransferMate. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do.
TM Customer Support
Antwoord van TransferMate
Hi Chathura,
Thanks so much for taking the time to leave us a 5-star rating, it’s much appreciated. We can’t wait to exceed your expectations every time you choose us.
TM Customer Support
Antwoord van TransferMate
Hi Asim,
At TrasferMate, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that. Thanks so much for taking the time to leave us a 5 star rating.
TM Customer Support
Good agent
Thanks for the warm-hearted and generous assistance for agent Marie ~~
6 augustus 2024
Review zonder uitnodiging
Antwoord van TransferMate
Hi Zujun,
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
TM Customer Support
very quickly and efficiently via the…
very quickly and efficiently via the chat line.
2 augustus 2024
Review zonder uitnodiging
Antwoord van TransferMate
Hi Vermeersch,
Thank you for the 5-star rating. We are thrilled to know that you enjoyed our service. Your feedback motivates us to continue providing exceptional service to all our clients.
TM Customer Support
Very easy and everything went smoothly
Very easy and everything went smoothly
10 juni 2024
Review zonder uitnodiging
Antwoord van TransferMate
Hi Anne,
Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.
TM Customer Support
I received support to fix my issue
I received support to fix my issue
29 juli 2024
Review zonder uitnodiging
Antwoord van TransferMate
Hi Cognitionis,
Thanks so much for taking the time to leave us a 5-star rating, it’s much appreciated. We can’t wait to exceed your expectations every time you choose us.
TM Customer Support
Quick and Helpful
Thank you Dear Mr./Ms. Guzman.
very quick and effective assist!
I was worrying if I had to wait until US time (currently 2:14pm in Seoul, South Korea, and 12:14am as Illinois, US time)
26 juli 2024
Review zonder uitnodiging
Antwoord van TransferMate
Hi S.W. KIM,
At TrasferMate, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that. Thanks so much for taking the time to leave us a 5 star rating.
TM Customer Support
Answered queries quickly and…
Answered queries quickly and efficiently via the chat line.
25 juli 2024
Review zonder uitnodiging
Antwoord van TransferMate
Hi Terry Cox,
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
TM Customer Support
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