Kiaran has been a pleasure to work with. He was warm, responsive and helpful in finding flight options that suited my schedule, and explained the fare conditions clearly. Thank you for making the arra... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Just back from Folkstone Kent ,fantastic holiday . Our coach driver Rob was a star. Very helpful, always cheerful, willing to help. Kept us informed throughout our holidays always on time when w... Toon meer
Bedrijf heeft geantwoord
Samkelo has been doing the amazing work, her customer service excellence, timeous, professional, efficient. her critical thinking skills and solution driven approach, her attention to detail and acume... Toon meer
Bedrijf heeft geantwoord
I would like to recognize Michelle for her outstanding support and dedication. She consistently goes above and beyond to help us and always makes time to assist when needed. Her contribution is truly... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
✈️ Business Travel Specialists. At The Travel Group, we don’t do cookie-cutter. We do custom-crafted corporate travel that fits your business like a tailored suit: sharp, smart, and built to move with you. Every client gets their own bespoke corporate travel management solution because no two businesses are the same, and we think your travel service should reflect that. 🌍 From pricing to preferences, flights to fine details, we’ve got you covered with service that flexes around your needs. We're not just here to book trips, we're here to elevate your travel game and keep your people moving like pros. 💼 Ready to experience business travel with a twist of fresh? Join us on a journey where service has no ceiling, and your success is our destination.
Our Service & Savings Guarantee
If we don't hit the mark, we pay you!
That’s right, we don’t just talk the talk. We back it up with a bold promise:
🛎️ Not happy with our service? Simple, don’t pay for it.
💸 If we can’t save you on your current travel spend, We will pay you £500.
Contactgegevens
18 The Mansion, Wrest Park, MK45 4HR, Silsoe, Verenigd Koninkrijk
- +44 2033 751611
- info@travel-group.com
- travel-group.uk
4,9
Uitstekend
276 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The turn around time was so quick and…
The turn around time was so quick and responses on time.
5 augustus 2026
Antwoord van The Travel Group
Thanks for the great review! ✈️ We like to keep things moving faster than a business traveller with only hand luggage. 😄 We can't wait to help with your next trip!
The service is just so excellent and…
The service is just so excellent and the staff is very good at what they do. The booking process and response time is quick. And did I mention how friendly and easy it they are? The agent I work with Bianca, I call her "B" is just the best👌😉🙌
5 augustus 2026
Antwoord van The Travel Group
Thanks so much for the fantastic review! 💙 We'll be sure to share this with "B", although we're fairly certain she'll be requesting Executive Lounge access after reading it! 😂✈️ We look forward to keeping your business trips smooth, stress-free, and free of turbulence.
MBA International Module Travel
I'm pleased with Bianca's response. She was quick and thorough :)
Thank you for the great service
4 augustus 2026
Antwoord van The Travel Group
We knew Bianca was good... but now she's going to expect an upgrade to the captain's seat! 😂✈️ Thanks for making our day. We'll make sure she gets the credit she deserves, here's to many more hassle-free adventures together! 🌍
Great Service
Charmaine and the team always go out of their way to assist. Efficient and Effective
22 juli 2026
Antwoord van The Travel Group
Some people collect stamps... Charmaine collects happy travellers. 😎 Thanks for the fantastic review! We'll keep going the extra mile (and a few thousand air miles too). ✈️
Antwoord van The Travel Group
Thanks for the awesome review! 😄 We aim to keep business travel like a well-packed suitcase, everything where it should be, with no unexpected baggage!
Bianca is just one of the best!
Bianca is just one of the best agents I have worked with! Her flexibility, professionalism and availability in providing high-quality and time-sensitive service is unmatched!
16 juli 2026
Antwoord van The Travel Group
Reviews like this are better than a surprise flight upgrade! Thanks for taking the time to share your experience. We'll be sure Bianca gets the first-class recognition she deserves.
Antwoord van The Travel Group
You've officially made Michelle's day! Thanks for the kind words, we'll be sure to pass them on.
Smooth and proactive travel itinerary…
Smooth and proactive travel itinerary and reservation process.
10 juli 2026
Antwoord van The Travel Group
Thank you so much! We're thrilled to hear everything was smooth from start to finish. We like to think of ourselves as travel planners with a sixth sense, staying one step ahead so you can simply enjoy the journey. We look forward to helping with your next adventure! ✈️
Quick and helpful service!
26 juni 2026
Antwoord van The Travel Group
We like to think great service is a bit like catching a flight... nobody enjoys waiting around. ✈️⚡
Thanks for the fantastic review!
Service and response time
22 juni 2026
Antwoord van The Travel Group
Service and response time? That's our love language. 😎⚡
Thank you for the 5 stars!
Refilwe helped me even after hours
Refilwe helped me even after hours. Super helpfull at any time.
22 juni 2026
Antwoord van The Travel Group
We're not saying Refilwe keeps her work phone under her pillow... but the evidence is starting to stack up. 😄📱
Thank you for the lovely review, Liesel!
Amazing Service
Amazing Service. Truly helpful team. Always such a pleasure working together.
9 juni 2026
Antwoord van The Travel Group
Well, stop it... you're making us look good! 😎✨
Seriously though, thanks for the awesome review. Working with you is easier than finding an excuse to order an airport lounge pass. 🍸✈️
Our team loves turning travel chaos into travel magic, so hearing this has us strutting around the office like we've just been upgraded to First Class. 💃🕺
Thanks for being part of the journey: same time, same travel superheroes, next trip 🚀🌍
Great responsiveness
Great responsiveness, very effective communication and good understanding of customers wishes. Thanks!
9 juni 2026
Antwoord van The Travel Group
Thanks for the awesome feedback! 😎
Our mission is simple: understand what you need, make it happen, and save you from spending your day arguing with airline websites. ✈️💻😂
Looking forward to helping with your next trip!
Very responsive and friendly
Bianca was very responsive to all my questions and went above and beyond to ensure all was well with my travel bookings. I highly recommend.
9 juni 2026
Antwoord van The Travel Group
Well, this just made our day do a little happy dance! 💃✨
Bianca is basically a travel-booking ninja: quick on the replies, calm in the chaos, and always ready to make sure everything is smooth sailing… or flying. ✈️😎
Thank you for the lovely recommendation! We’re thrilled you had such a great experience, and Bianca will definitely be doing a victory lap around the office after reading this. 🌟
Here’s to more adventures, fewer travel hiccups, and bookings handled with a whole lot of sparkle! 🌍🧳
Great professional service
Michelle and the team are professional, and their assistance goes beyond what is expected.
9 juni 2026
Antwoord van The Travel Group
We're starting to think Michelle and the team have no idea where the finish line is... because they keep going way past it! 😄🚀
Professional, helpful, and always willing to go the extra mile (or ten), it's fantastic to hear they made such a great impression.
Thanks for the awesome review, we'll pass it on to Michelle! ⭐
fantastic booking service
fantastic booking service; Kiaran is super fast and reads your needs between the lines
5 juni 2026
Antwoord van The Travel Group
"Reads your needs between the lines" might be the nicest way anyone has ever said, "Kiaran gets it." 😎✈️
Fast replies, spot-on recommendations, and a sixth sense for travel planning? We're keeping a close eye on him... 👀😂
Thanks for the brilliant review, we'll make sure Kiaran sees it before his head gets too big for the airport lounge doors. 🌍🔥
They are extremely professional and…
They are extremely professional and efficient! It is an absolute pleasure engaging with them and their fees are very affordable in comparison within the industry.
I give Bianca 10 stars; no 100 stars should do!
3 juni 2026
Antwoord van The Travel Group
100 stars?! 🌟😂 Bianca is currently strutting around the office like she's just won Travel Agent of the Century.
We're absolutely delighted to hear you enjoyed the service. Professional, efficient, affordable... and now apparently worthy of a triple-digit star rating! ✈️🔥
Thank you for the amazing feedback. We'll make sure Bianca sees this, although we're slightly concerned she may start demanding a red carpet and her own airport lounge. 😎🌍🏆
Very Patient and understanding
28 mei 2026
Antwoord van The Travel Group
Patient and understanding? Two of our favourite travel superpowers. 😎✈️
We know travel plans can sometimes feel like solving a Rubik’s Cube at 35,000 feet, so we’re always happy to keep things calm, easy and stress-free 😂🌍
Thanks so much for the lovely feedback, we truly appreciate it! 🧳🔥
Good feedback time and fair rate
Good feedback time and fair rate
Great service from Michelle
18 mei 2026
Antwoord van The Travel Group
Fast feedback, fair rates, and a Michelle shoutout? That’s what we call a five-star travel cocktail. 😎✈️
Michelle will be absolutely delighted, she delivers service quicker than a rush to the buffet at an all-inclusive resort 😂🌍
Thanks so much for the awesome review. We’ll keep bringing the speed, the value and the travel magic 🔥🧳
Antwoord van The Travel Group
Quick answers and “really good”? Short review. BIG vibes. 😎✈️
We like to reply faster than people stand up when the plane lands. 😂🛬
Thanks so much for the awesome feedback, we’ll keep bringing the speed, the service and just a tiny bit of travel magic. 🌍🔥
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.