Kiaran has been a pleasure to work with. He was warm, responsive and helpful in finding flight options that suited my schedule, and explained the fare conditions clearly. Thank you for making the arra... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Just back from Folkstone Kent ,fantastic holiday . Our coach driver Rob was a star. Very helpful, always cheerful, willing to help. Kept us informed throughout our holidays always on time when w... Toon meer
Bedrijf heeft geantwoord
Samkelo has been doing the amazing work, her customer service excellence, timeous, professional, efficient. her critical thinking skills and solution driven approach, her attention to detail and acume... Toon meer
Bedrijf heeft geantwoord
I would like to recognize Michelle for her outstanding support and dedication. She consistently goes above and beyond to help us and always makes time to assist when needed. Her contribution is truly... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
✈️ Business Travel Specialists. At The Travel Group, we don’t do cookie-cutter. We do custom-crafted corporate travel that fits your business like a tailored suit: sharp, smart, and built to move with you. Every client gets their own bespoke corporate travel management solution because no two businesses are the same, and we think your travel service should reflect that. 🌍 From pricing to preferences, flights to fine details, we’ve got you covered with service that flexes around your needs. We're not just here to book trips, we're here to elevate your travel game and keep your people moving like pros. 💼 Ready to experience business travel with a twist of fresh? Join us on a journey where service has no ceiling, and your success is our destination.
Our Service & Savings Guarantee
If we don't hit the mark, we pay you!
That’s right, we don’t just talk the talk. We back it up with a bold promise:
🛎️ Not happy with our service? Simple, don’t pay for it.
💸 If we can’t save you on your current travel spend, We will pay you £500.
Contactgegevens
18 The Mansion, Wrest Park, MK45 4HR, Silsoe, Verenigd Koninkrijk
- +44 2033 751611
- info@travel-group.com
- travel-group.uk
4,9
Uitstekend
276 reviews
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Antwoord van The Travel Group
Straightforward and prompt? Music to our travel-loving ears. ✈️😎
We like to keep things smoother than airport lounge jazz and faster than someone running to Gate 32 after hearing “last call.” 🏃♂️😂
Thanks for the awesome feedback: simple, speedy, stress-free travel service is exactly what we aim for! 🌍🔥
Quick answer to our inquiries.
Quick answer to our inquiries.
Kiaran Thomas is a great professional.
14 mei 2026
Antwoord van The Travel Group
Quick answers AND a Kiaran Thomas mention? This review is basically our version of winning an Oscar. 🏆✈️
Kiaran moves faster than someone hearing “final boarding call” at Duty Free. 😎⚡ We’ll make sure he sees this, although his ego may now require its own extra luggage allowance. 🧳😂
Thanks so much for the amazing feedback. We’re always here to keep the travel magic fast, smooth and just the right amount of fabulous. 🌍🔥
Thomas was very helpful
Thomas was very helpful, clear and quick. I also appreciated education and kindness.
Thanks a lot.
13 mei 2026
Antwoord van The Travel Group
Thanks a lot for the lovely review! ✈️😄
Thomas will be smiling at this one: fast, clear, helpful *and* kind? We might have to clone him. 🤝🌍
So glad we could make things easy and stress-free for you. See you again for the next adventure! 🧳
Antwoord van The Travel Group
We’re starting to suspect Charmaine has secretly discovered how to bend time and space 😄
Thank you for the amazing feedback: “quick service” is good, but “BEST quick service” might just earn her a cape!
Working with Exceptional Service and Seamless Travel SupportThe Travel Group has been…
Working with The Travel Group has been an absolute pleasure. The level of professionalism, efficiency, and customer service consistently provided by the team is truly exceptional. Every interaction has been smooth, well-coordinated, and handled with care, making what can often be a stressful process feel effortless.
What stands out most is the company’s commitment to service excellence and attention to detail. The team is responsive, accommodating, and always willing to go the extra mile to ensure everything runs seamlessly. It is clear that they value their clients and take pride in delivering a high standard of service.
A special mention must also go to Zakiyya Kotwal, who has been absolutely phenomenal throughout. This glowing review is all thanks to her.
She makes my life so much easier and is a true reflection of the quality and professionalism of the company !
She honestly deserves a raise and a big bonus at the end of the year :D
6 mei 2026
Antwoord van The Travel Group
Wow, this absolutely made our day (and probably Zakiyya’s whole year 😄)!
Thank you so much for your incredibly kind words. We’re thrilled to hear that your experience with The Travel Group has been smooth, seamless, and stress-free, that’s exactly what we aim for every single time.
And we couldn’t agree more about Zakiyya… she really is something special! We’ll be sure to pass on your message (and don’t worry, we’re taking that raise and bonus suggestion very seriously 😉).
We truly appreciate your support and look forward to many more effortless
Great Turnaround and Professional Service
I enjoy working with Bianca. She understands our team very well and always takes a professional approach to her work. She is reliable, responsive, and consistently ensures that our travel arrangements are handled smoothly and efficiently.”
10 april 2026
Antwoord van The Travel Group
Thanks so much for this, we’re absolutely buzzing reading it! 🙌
Bianca is basically our in-house travel ninja 🥷✈️ calm under pressure, always on it, and somehow making even the trickiest travel plans look effortless.
We’re thrilled she’s hitting the mark with your team (we had a feeling she would 😉), and we’ll make sure she sees this, her day = made.
Here’s to many more smooth trips, seamless plans, and maybe a few upgrades along the way 🍾
Exceptional service
Exceptional service, attention to detail and empathy for the situation. Particularly Kiaran! 🙌
20 april 2026
Antwoord van The Travel Group
Well… Kiaran’s ego just grew three sizes reading this 😄🙌
Seriously though, this is exactly the kind of experience we aim for, sharp attention to detail, a whole lot of care and a human touch when it matters most. We’ll make sure Kiaran sees this (and maybe gets a well-earned coffee on us ☕).
Thanks a ton for the love!
it is always a pleasure working with…
it is always a pleasure working with Bianca Fivaz, she is very efficient, professional, friendly and ready to assist me.
15 april 2026
Antwoord van The Travel Group
This just made our day!
Working with Bianca is basically like having a secret weapon on your side, super efficient, always on it and somehow still managing to keep things friendly (we’re convinced she runs on coffee and good vibes).
We’ll pass this on to her, she’ll love it! Thanks for being such a great part of the journey with us 🙌
prompt responses and friendly staff
15 april 2026
Antwoord van The Travel Group
Thanks so much! We like to keep things quick, smooth and with a smile, glad it showed!
Incorrect booking left me high and dry
Accomodation had no record of the booking leaving me with a big problem after a long day of travel.
When speaking to The Travel Group, they passed the buck a few times across several calls, before I was told there is nothing they can do.
Very stressful and would never give a secnd chance as it is far too important for these things to be correct. he stress isn't worth it.
4 maart 2026
Review zonder uitnodiging
Antwoord van The Travel Group
Wow, this is absolutely not the experience we ever want anyone to have, especially after a long day of travel. That sounds incredibly stressful and we’re genuinely sorry you were put in that position.
We take situations like this very seriously, and we want to get to the bottom of it and fix things immediately. I'm unable to locate any record of a booking under your name with us, which makes it even more important for us to investigate properly.
Please could you email us directly at gm@travel-group.com with your booking details? Our GM will personally look into this as immediately.
Thanks for bringing this to our attention, we’re here to help and will make this right.
Antwoord van The Travel Group
Thank you for the glowing 5 stars and for the kind words! We will keep delivering and look forward to helping you with your next travel arrangement.
Zakiyya was helpful from the beginning…
Zakiyya was helpful from the beginning to the end and is always very professional.
31 maart 2026
Antwoord van The Travel Group
Thank you for the glowing 5-star review! We couldn’t have said it better ourselves. Zakiyya has a talent for making things look effortless while keeping everything perfectly professional. Thank you for the kind words and for trusting us with your journey!
Antwoord van The Travel Group
Thank you for the glowing five stars! “Excellent” is exactly what we aim for and it is always rewarding to know we are hitting the mark. We appreciate your support and look forward to continuing to deliver the same level of service every time you travel with us.
great experience
17 maart 2026
Antwoord van The Travel Group
Thank you for the glowing 5 stars! “Great experience” is exactly what we aim for, so we’re delighted we delivered. Thanks for trusting us with your travel and next time we’ll aim to turn “great” into “exceptional.”!
Professional communication & process
Flexibility on flight schedules
Immediate responses
Professional communication & process
19 maart 2026
Antwoord van The Travel Group
Thank you for the kind words! We take pride in being quick on our feet and flexible where it matters most, because travel rarely sticks to a script and neither do we. Delighted we could deliver a smooth experience from start to finish. We will keep the responses fast, the process seamless and the professionalism worthy of repeat mentions.
I will report back after I have come…
I will report back after I have come back from the trip after the 25th of April. For now, I am very happy with the service received for all the bookings
9 maart 2026
Antwoord van The Travel Group
Thank you for the glowing five stars! We will happily accept the praise now and eagerly await the sequel after 25 April. In the meantime we are delighted to hear that the booking process has been smooth and that the service has met your expectations so far. Our team will be cheering quietly from the sidelines while you enjoy the trip. Safe travels and we look forward to hearing the full travel review when you are back.
Antwoord van The Travel Group
Efficient is exactly what we aim for, so we are delighted it did not go unnoticed. Thank you for the five stars and for taking a moment to share the love! We will keep the efficiency coming whenever you need us.
Antwoord van The Travel Group
Thank you for the lovely review! Michelle has a sharp eye for detail and an even sharper commitment to making sure everything runs smoothly, so we are delighted you noticed. We will be sure to pass this on to her. She will be very pleased to know her helpfulness did not go unnoticed. We appreciate you taking the time to share your experience and look forward to assisting you again soon.
Zakiyya and Cassie are my go-guys🙂
24 februari 2026
Antwoord van The Travel Group
Thank you for the fantastic review! Zakiyya and Cassie are pretty great at what they do. We'll make sure your comment gets back to them as recognition like this always makes their day.
Thanks again for taking the time to share your experience and for trusting The Travel Group with your travel plans.
turnaround time is too long
24 februari 2026
Antwoord van The Travel Group
Thank you for taking the time to leave a review and for your honest feedback! It sounds like our turnaround time kept you waiting longer than it should have and for that we are genuinely sorry. We like to think we move at travel speed, not traffic jam speed, so it is clear we have a little catching up to do here. Your feedback has been shared with the team so we can take a closer look at where we can pick up the pace and keep things running more smoothly. Thanks again for calling it out and helping keep us on our toes. Feedback like yours helps us sharpen things up and do better next time!
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