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The Travel Group Reviews 

276
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Kiaran has been a pleasure to work with. He was warm, responsive and helpful in finding flight options that suited my schedule, and explained the fare conditions clearly. Thank you for making the arra... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Just back from Folkstone Kent ,fantastic holiday . Our coach driver Rob was a star. Very helpful, always cheerful, willing to help. Kept us informed throughout our holidays always on time when w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Samkelo has been doing the amazing work, her customer service excellence, timeous, professional, efficient. her critical thinking skills and solution driven approach, her attention to detail and acume... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I would like to recognize Michelle for her outstanding support and dedication. She consistently goes above and beyond to help us and always makes time to assist when needed. Her contribution is truly... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau
  2. Business to Business-service

Geschreven door het bedrijf

✈️ Business Travel Specialists. At The Travel Group, we don’t do cookie-cutter. We do custom-crafted corporate travel that fits your business like a tailored suit: sharp, smart, and built to move with you. Every client gets their own bespoke corporate travel management solution because no two businesses are the same, and we think your travel service should reflect that. 🌍 From pricing to preferences, flights to fine details, we’ve got you covered with service that flexes around your needs. We're not just here to book trips, we're here to elevate your travel game and keep your people moving like pros. 💼 Ready to experience business travel with a twist of fresh? Join us on a journey where service has no ceiling, and your success is our destination.

Our Service & Savings Guarantee

If we don't hit the mark, we pay you!

That’s right, we don’t just talk the talk. We back it up with a bold promise: 🛎️ Not happy with our service? Simple, don’t pay for it. 💸 If we can’t save you on your current travel spend, We will pay you £500.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

276 reviews

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4,9

Alle reviews

(276)

112 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great service

Refilwe's service is fast and efficient.
I had a good experiance booking my trip.
Thank you.

18 juli 2025
Logo The Travel Group

Antwoord van The Travel Group

Hello Sam :)

Refilwe came, saw, and conquered your itinerary like the queen she is 👑 Fast? Check. Efficient? Always. Memorable? Every. Single. Time. Thank you for trusting us with your travel needs!

Best regards
Team Travel Group

Beoordeeld met 5 van de 5 sterren

Refilwe always does her best to make…

Refilwe always does her best to make sure that I am well looked after and will answer my calls to assist when I need it.

15 juli 2025
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Antwoord van The Travel Group

Hello Johan :)

"Careful—Refilwe’s service is so fire, we’re thinking of issuing oven mitts with every booking. 🔥📞 She doesn’t play, she slays."

Thanks for the love!
Team Travel Group

Beoordeeld met 5 van de 5 sterren

Thank you ladies!

Excellent assistance at all times!

10 juli 2025
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Antwoord van The Travel Group

Hello Jacques

Cassie and Charmaine don’t offer assistance—they deliver first-class fabulous. 🛫 Need help? They’ve probably sorted it before you even asked. 💅 Thanks for shouting out our two queens of getting it DONE!"

Warm regards
Team Travel Group

Beoordeeld met 5 van de 5 sterren

Excellent Service - Always

We are always really happy with Travel Group's service. They are fast, accurate, super helpful, and always kind.
Special shout out to Bianca and Michelle for their continued support!

10 juli 2025
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Antwoord van The Travel Group

Hello Michelle!

You’re listening to 38.9 FM — The Smooth Sound of Travel Support — where Bianca & Michelle spin nonstop tracks of helpfulness, powered by high-speed vibes and accurate beats. Thanks for tuning in and giving us that golden shoutout drop

Warm regards
Team Travel Group :)

Beoordeeld met 5 van de 5 sterren

Great service all along the way.

Great service all along the way.

3 juli 2025
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Antwoord van The Travel Group

Hello Heidi :)

Well buckle up, because your review just took off and now Cassie’s grinning like she’s won a lifetime supply of mini pretzels. 🥨💺

“Great service all along the way”? That’s cruising altitude-level praise, and honestly, we’re jet-lagged from all the love. ✈️💕

Best regards
The Travel Group Team

Beoordeeld met 5 van de 5 sterren

Very good!

Both drivers were punctual, informative on where they could be found and drove very well during the trip. The vehicles were impeccably clean and the drivers equally well appointed. Great service.

5 juni 2025
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Antwoord van The Travel Group

Dear Stephen

Now that’s how we like to roll — on time, on point, and so clean it sparkles! Kiaran clearly summoned the VIP Transfer Squad™ for you. 🚘✨ Great service starts with great planning — and he's got that down to a fine art (with a side of travel genius).

Thanks for the love!
Best regards
Team TG :)

Beoordeeld met 5 van de 5 sterren

All sorted

All sorted, very quickly.

3 juni 2025
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Antwoord van The Travel Group

Dear Frank

Some say Kiaran has a magic keyboard and a direct line to the travel gods. ✨🧳 Either way, we’re thrilled everything was sorted in a snap. Appreciate the feedback!

Best regards
Team TG :)

Beoordeeld met 5 van de 5 sterren

Great Service

Stacy and Kiaran were helpful, efficient and personable. Kiaran was quick at sorting out my rail request and took note of my preferences.

2 juni 2025
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Antwoord van The Travel Group

Hi Mina!

We’re starting to suspect Kiaran might secretly be part train — that speed and precision? 🚄 Meanwhile, Stacy’s just out here casually redefining ‘personable’. Thanks for noticing their superpowers!

Best regards
Team TG :)

Beoordeeld met 4 van de 5 sterren

Simply the professionalism

Simply the professionalism, and the courtesy of Cassie Marks , your agent

28 mei 2025
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Antwoord van The Travel Group

Dear Carlo

Professional? Always. Courteous? Like royalty. Cassie didn’t just do the job—she hosted a masterclass in excellence. Appreciate you for catching that sparkle 💼💁‍♀️

Best regards
Team TG :)

Beoordeeld met 5 van de 5 sterren

Excellent service delivery

Excellent service delivery: Cassie found a cost-effective flight at the last minute.

23 mei 2025
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Antwoord van The Travel Group

Dear Sally

Cassie’s travel game: find a bargain, book it fast, make you smile. Repeat. She’s basically a travel DJ spinning hits for your trip! 🎧✈️🎶

Thanks for the love!!

Best regards,
Team TG :)

Beoordeeld met 5 van de 5 sterren

quick and efficient

quick and efficient - THANK YOU

23 mei 2025
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Antwoord van The Travel Group

Dear Isabelle

"Quick and efficient" is Kiaran’s unofficial job title — we’re just glad we could make your trip planning as stress-free as your boarding pass swipe. 🧳💼

Best regards
Team TG :)

Beoordeeld met 5 van de 5 sterren
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Antwoord van The Travel Group

Dear Cecil

Reading this was like biting into the perfect piece of cake—sweet, satisfying, and we want more. Thanks a million!"

Best regards
Team TG :)

Beoordeeld met 5 van de 5 sterren

5 star service

I appreciate the excellent daily service. Michelle Leitao you are theeeeeeee best.

16 mei 2025
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Antwoord van The Travel Group

Dear Vanesa

🌮 Taco ‘bout a perfect review! Michelle Leitao is now the salsa to our chips, spicing things up with top-tier customer service. We’re nacho average team—we’re taco-ing over greatness!

Best regards
Team TG :)

Beoordeeld met 5 van de 5 sterren

Michelle and Amanda are very…

Michelle and Amanda are very professional and easy to work with.

16 mei 2025
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Antwoord van The Travel Group

Dear Dee

Michelle and Amanda didn’t come to play—they came to slay. Professional? Obviously. Easy to work with? Like butter on a hot croissant. You're welcome." 💁‍♀️🔥

Thanks for the love!!

Best regards
Team TG :)

Beoordeeld met 5 van de 5 sterren

Excellent customer service

The person I was in contact with was very efficient. I got a proposal the following day and the book was done the same day or next day.

15 mei 2025
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Antwoord van The Travel Group

Dear Laure

We don’t like to brag, but Kiaran does have a black belt in speedy travel bookings. 🥋 Glad we could impress with our moves!"

Best regards
Team TG :)

Beoordeeld met 3 van de 5 sterren

I'm not happy with how high prices…

I'm not happy with how high prices usually go up triple more to the original quote. The struggle of shuttles also

8 mei 2025
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Antwoord van The Travel Group

Yikes! We feel your frustration and totally agree: price jumps are the worst kind of plot twist. 😩✈️

We gave you a quick call to chat through what happened and it looks like the sneaky culprit here is the time gap between quoting and booking. Travel prices (especially for flights and shuttles) love to play musical chairs — wait too long and suddenly they’ve doubled, done a backflip, and vanished altogether. 🎶💸

We know that’s not ideal, and we’re working on ways to make it easier to lock in those sweet early-bird rates before they fly away. Think clearer timelines, and better availability alerts, all in the name of saving you stress and rands.

Thanks for your honesty and for giving us the opportunity to improve. We’re on it, and next time, we’ll aim for no surprises — just smooth travel and smiles. 😎🧳

With appreciation and shuttle hustle,
The Travel Group Team

Beoordeeld met 5 van de 5 sterren

I truly appreciate the consistent…

I truly appreciate the consistent support we receive from the travel agent assigned to assist us. They are always helpful, efficient, and professional. I have to commend them for their excellent service—it's always a pleasure working with them.

7 mei 2025
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Antwoord van The Travel Group

Dear Steffinell

We’re not crying, you’re crying 😭 (okay maybe just Charmaine). Thank you for your amazing feedback and all the love — we’re here for you in every step of your travel journey.

Best regards
Team TG :)

Beoordeeld met 5 van de 5 sterren

Always a great service!

Always a great service from Cassie & team! From start to finish.

7 mei 2025
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Antwoord van The Travel Group

Dear Craig

We’re not saying Cassie has a fan club now… but she’s considering merch. 😎 Thanks for the amazing feedback! We will be sure to pass it on to the team!

Best regards
Team TG :)

Beoordeeld met 5 van de 5 sterren

Always available in times of need

Always available in times of need, and excellent feedback

12 mei 2025
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Antwoord van The Travel Group

Dear Jacob

Thanks! We aim to be like a good Wi-Fi connection—strong, reliable, and there exactly when you need us! We appreciate the love!!

Best regards
Team TG :)

Beoordeeld met 5 van de 5 sterren

My consultants name was Cassie who was…

My consultants name was Cassie who was extremely helpful, she advised me on what and how to do certain things as it was my first time travelling overseas with my granddaughter….will definitely use her again . Thank you Cassie you are a star

8 mei 2025
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Antwoord van The Travel Group

Dear Mandy

Cassie just cartwheeled down the hallway after reading this (don’t worry, no consultants were harmed in the celebration). 🚀✨ First-time overseas trip with your granddaughter? That’s not just travel—that’s legendary bonding adventure status! Cassie’s already dusting off her virtual cape, ready to swoop in for the next one. Thanks for making her day—and for reminding us that stars like her don’t just twinkle, they travel! 🌟👵🧳💃

Best regards
Team TG :)

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