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The Travel Group Reviews 

276
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Kiaran has been a pleasure to work with. He was warm, responsive and helpful in finding flight options that suited my schedule, and explained the fare conditions clearly. Thank you for making the arra... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Just back from Folkstone Kent ,fantastic holiday . Our coach driver Rob was a star. Very helpful, always cheerful, willing to help. Kept us informed throughout our holidays always on time when w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Samkelo has been doing the amazing work, her customer service excellence, timeous, professional, efficient. her critical thinking skills and solution driven approach, her attention to detail and acume... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I would like to recognize Michelle for her outstanding support and dedication. She consistently goes above and beyond to help us and always makes time to assist when needed. Her contribution is truly... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau
  2. Business to Business-service

Geschreven door het bedrijf

✈️ Business Travel Specialists. At The Travel Group, we don’t do cookie-cutter. We do custom-crafted corporate travel that fits your business like a tailored suit: sharp, smart, and built to move with you. Every client gets their own bespoke corporate travel management solution because no two businesses are the same, and we think your travel service should reflect that. 🌍 From pricing to preferences, flights to fine details, we’ve got you covered with service that flexes around your needs. We're not just here to book trips, we're here to elevate your travel game and keep your people moving like pros. 💼 Ready to experience business travel with a twist of fresh? Join us on a journey where service has no ceiling, and your success is our destination.

Our Service & Savings Guarantee

If we don't hit the mark, we pay you!

That’s right, we don’t just talk the talk. We back it up with a bold promise: 🛎️ Not happy with our service? Simple, don’t pay for it. 💸 If we can’t save you on your current travel spend, We will pay you £500.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

276 reviews

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4,9

Alle reviews

(276)

112 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very good

Quick, very effective , friendly

7 mei 2025
Logo The Travel Group

Antwoord van The Travel Group

Dear Josephine

Quick, effective, friendly? We do try to make magic look casual. ✨ Thanks for noticing and thank you for the love :)

Best regards
Team TG

Beoordeeld met 5 van de 5 sterren

Quick turn around time.

Very prompt turnaround time on my query. Problem rectified within the hour.

6 mei 2025
Logo The Travel Group

Antwoord van The Travel Group

Dear Marilyn

Hey there!

Thank you so much for your fantastic review! 🌟 We're thrilled to hear that you experienced a quick turnaround time and that your problem was rectified within the hour. Our team always strives to provide prompt and efficient service, and it's great to know we hit the mark for you.

If you ever need anything else or have more queries in the future, don't hesitate to reach out. We're here to help!

Safe travels and best wishes
Team TG :)

Beoordeeld met 5 van de 5 sterren

Happy Customer

Cassie and her Team is just amazing. Quick acting, and always friendly.

6 mei 2025
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Antwoord van The Travel Group

Hi Vanessa

Your review just flew in and it's like a breath of fresh air! 🌬️ We're absolutely thrilled and can't stop smiling. 😁

We're so glad you had a wonderful experience with us. Our team is buzzing with excitement and gratitude! 🐝

Best regards
Team TG :)

Beoordeeld met 5 van de 5 sterren

Great experience and speed with the…

Great experience and speed with the booking process. These guys come highly recommended

9 april 2025
Review zonder uitnodiging
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Antwoord van The Travel Group

Dear Andy

Always a pleasure to hear we’re doing things right—especially when ‘right’ means fast, easy, and zero headaches!

Best regards
Team TG :)

Beoordeeld met 3 van de 5 sterren

Thank you

Thank you, Hanrie, for going out of your way to make my stay at the unpleasant accommodation as comfortable as possible. I truly appreciate your kindness, effort, and patience in trying to improve the experience. Your thoughtfulness did not go unnoticed, and I’m grateful for everything you did to make things a little better. Unfortunately, I’ll just have to tough it out until my stay ends.

9 april 2025
Review zonder uitnodiging
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Antwoord van The Travel Group

Thank YOU for your kind words and for recognizing our superstar Hanrie, she really does have the heart of a hospitality ninja and the patience of a saint! 🌟

We’re truly sorry the accommodation wasn’t your cup of rooibos. While Hanrie did her absolute best to sprinkle some magic over an otherwise "meh" situation, we totally get that sometimes, no amount of fluffing pillows can fix a poor fit.

We’ve taken this feedback to heart and are reviewing how we can double-check property preferences with extra zest and zero room (pun intended) for missteps next time. You shouldn’t have to “tough it out” when you’re meant to be unwinding and we’ll do all we can to keep that from ever happening again.

Here’s to comfier pillows, dreamier stays, and five-star feels next time around ✨🛎️

With gratitude,
The Travel Group Crew

Beoordeeld met 5 van de 5 sterren

BA TCKTS TO SOUTH AFRICA

The response times by Kiaran was fantastic. Thank you.

8 april 2025
Review zonder uitnodiging
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Antwoord van The Travel Group

Hello Jayesh

Your review is the syrup to our pancakes, the avo to our toast, the caffeine to our Monday. Basically… deliciously perfect!

We will be sure Kiaran receives this amazing feedback!

Best regards
Team TG :)

Beoordeeld met 5 van de 5 sterren

Refilwe Ndlovu - The Queen of Travel Delight

Whenever there is a crisis with a booking, i.e. I have to change a flight or the vehicle class, Refilwe Ndlovu assists almost immediately, with professionalism and efficiency. There has even been instances where she has assisted after working hours, ensuring that my requests are attended to.

8 april 2025
Review zonder uitnodiging
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Antwoord van The Travel Group

Boom. Mic dropped. 🎤💥 Reviews like this are why we do what we do — and why Refilwe may start floating around the office from all the praise. Thank you for your kind words, for trusting us with your plans, and for giving us all the warm fuzzies :)

Best regards
Team TG

Beoordeeld met 5 van de 5 sterren

First time experience!

Amanda Mthunzi promptly called me after I submitted my request for a quotation and referred me to Jacqueline Nel, who has been incredibly helpful. Although I haven’t used the company’s services yet, I’m thoroughly impressed by their outstanding response time.

The team is highly professional, exceptionally efficient, and very friendly, offering the best possible options to suit your budget. A truly impressive experience so far!

7 april 2025
Review zonder uitnodiging
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Antwoord van The Travel Group

Once upon a time, Amanda picked up the phone, Jacqueline sprinkled some efficiency dust, and a lovely customer lived happily ever after — even before the service began 🧚✨.

We’re thrilled you felt the magic! And don’t worry — when it comes to matching your budget and needs, we don’t need a glass slipper, just a little info and a lot of love 💌

Best regards
Team TG :)

Beoordeeld met 5 van de 5 sterren

The new UK Electronic Travel requirement

The new UK Electronic Travel Authorisation (ETA) requirement forwarded to Stellenbosch University from Lucille Breytenbach!

2 april 2025
Review zonder uitnodiging
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Antwoord van The Travel Group

Breaking news: Travel just got another layer of ‘fun’! 🎭✈️ If anyone needs a cheat code for hassle-free travel, we’ve got some tricks up our sleeve. 😉 Thanks for the love Tania

Best regards Team TG

Beoordeeld met 5 van de 5 sterren

Excellent & Exceptional Service

The consultants always go the extra mile, they are highly professional and have amazing turnaround times. There service fees are low for what they offer, definitely a company to consider for your travel arrangements.

26 maart 2025
Review zonder uitnodiging
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Antwoord van The Travel Group

Hello Dean :)

We’d walk 500 miles… and we’d walk 500 more 🎶 (but we prefer flying ✈️). Thanks for the kind words—your travel experiences are in good hands! We will be certain to pass on your amazing feedback to Riaan.

Best regards
Team TG :)

Beoordeeld met 5 van de 5 sterren

They are very Quick

They are very Quick, clear communication before, during, and after the trip is very crucial. this is a very great Agent and always available to troubleshoot any issues that arise.

4 maart 2025
Review zonder uitnodiging
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Antwoord van The Travel Group

Dear Noxolo

We hear ‘quick and clear’ a lot… maybe we should start calling ourselves the ‘Flash’ of travel management! ⚡ Thanks for the amazing feedback!
We will ensure your feedback is passed on to Charmaine.

Best regards
Team TG :)

Beoordeeld met 5 van de 5 sterren

The swiftness and patience of Michelle

The swiftness and patience of Michelle

18 maart 2025
Review zonder uitnodiging
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Antwoord van The Travel Group

Hello Brian

What can we say? We reply more swiftly than a cat knocking something off a table! 🐱💨
Thank you for the kind words!! We will be sure to pass on this wonderful feedback to Michelle!

Best regards
Team TG :)

Beoordeeld met 5 van de 5 sterren

I find it amazing their proactiveness…

I find it amazing their proactiveness and reactiveness to find a solution in quick time. Have being already two time engaged with them, and no problems at all.

17 maart 2025
Review zonder uitnodiging
Logo The Travel Group

Antwoord van The Travel Group

Dear Danielly

We believe in making things easier than deciding what to watch on Netflix. 📺😂 Thanks for the love!
We will be sure Kiaran receives this amazing feedback!

Best regards
Team TG :)

Beoordeeld met 4 van de 5 sterren

they are really quick to respond and…

they are really quick to respond and their in person visits give their service a more personal touch.

13 maart 2025
Review zonder uitnodiging
Logo The Travel Group

Antwoord van The Travel Group

Now that is the kind of feedback that puts an extra spring in our step! 💃📞

We’re all about fast responses, real connections, and showing up in person, because let’s face it, email’s great, but nothing beats a good ol’ face-to-face (with maybe a coffee in hand ☕).

Thanks for noticing the heart we put into our service — your kind words mean the world to our team. Here’s to many more great trips, smoother bookings, and high-fives in real life!

With speed, smiles, and a whole lot of travel love,
The Travel Group Crew ✈️💙

Beoordeeld met 5 van de 5 sterren

I had an amazing experience with The…

I had an amazing experience with The Travel Group. They were professional, efficient. I highly recommend them to anyone in need of travel arrangements. Thank you for your outstanding support!

6 maart 2025
Review zonder uitnodiging
Logo The Travel Group

Antwoord van The Travel Group

Hello Anna

We’re over here doing the ‘I’m-on-a-business-trip-and-it’s-perfect’ happy dance because of your review. Thanks a ton for the kind words! We’re always ready to make your corporate travel experience as seamless as a perfectly executed PowerPoint presentation!

Thanks for the love!
Best regards

Team TG :)

Beoordeeld met 5 van de 5 sterren

Speedy assistance

The team supported me with all relevant information in providing my client with detailed flight information departing from multiple countries

4 maart 2025
Review zonder uitnodiging
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Antwoord van The Travel Group

Dear Susan

We like to keep leveling up—kind of like a video game, but with fewer boss fights and more happy customers! 🎮🚀
Thank you for the great feedback!

Best regards
Team TG :)

Beoordeeld met 5 van de 5 sterren

Best Customer Service

Booking my trip to Japan with The Travel Group has been nothing short of incredible - such an easy experience, which set me greatly at ease as a first-time traveller. I did not record the name of the person who helped me, but I will always remember my experience as an immensely positive one. Five stars for great customer service!

Thank you, The Travel Group!

4 maart 2025
Review zonder uitnodiging
Logo The Travel Group

Antwoord van The Travel Group

Dear Khanya

We make sure every penny gets the five-star treatment! 💰✨ Thanks for trusting us!

Best regards
Team TG

Beoordeeld met 5 van de 5 sterren

I received prompt reply with precise…

I received prompt reply with precise answers. It just take a few e-mails to arrange all. Well done!

2 januari 2025
Review zonder uitnodiging
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Antwoord van The Travel Group

Dear Haydar

We like to keep things smoother than a jazz playlist on a Sunday morning. 🎷 Thanks for the kind words!
We will be sure to pass them on to Kiaran!

Best regards
Team TG :)

Beoordeeld met 5 van de 5 sterren

Good communication and attention to…

Good communication and attention to detail.

24 februari 2025
Review zonder uitnodiging
Logo The Travel Group

Antwoord van The Travel Group

Dear KJ

We’re basically detail detectives—solving travel mysteries one great experience at a time! 🔎✨
We will be sure to pass your feedback on to Kiaran

Best regards
Team TG :)

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