The Travel Group Reviews 

Always receive great support and advice from Kiaran.

Our TTG team are amazing - they respond swiftly to our requests, which often come in with short turn around times. They quickly understood our requirements and travel profiles and are eager to ensure that the service they are offering meets our needs and expectations. A huge thumbs up for Stacy and Kiaran - absolute stars!

Kiaran was recently super helpful with some complex, multi destination, multi person trip planning off the regular tourist path. He responded quickly and delivered the options the same day so that we could look at making decisions that worked for us as a business.
He is an experienced travel consultant who understood the brief and knows the company and the senior management requirements.

I have been helped by Bianca Fivaz and she has lifted Mount Everest off my shoulders. She has been easily accessible, she has been on top of all arrangements and any changes that happen, and she has been my light at the end of the tunnel. I have worked with many people but none as pleasant as Bianca at The Travel Group.

The Travel Group manage our travel efficiently and effectively. Kiaran and Stacy are a pleasure to deal with.

Easy and prompt with replies and quotes. Good communication.

I was assisted in a timely manner. the consultants were quite patient and understanding with our impromptu requests for changes and additions to the travel arrangements.
I could go on and on about the fantastic service but It wouldn't change the shape of the moon, which is why I'm giving Mr. Schoeman the 5 stars! Get it? Tough crowd.

My meeting with Amanda was well informative. I believe that we can work well together.

Response time was excellent. Problems were dealt with in a logical and systematic manner.

Glad to have Charmaine on board and spearheading the travels, absolute gem, star and stunner to deal with

Charmaine is a travel agent that will go out of her way to assist. I had the annual Mining Indaba in Cape Town this year. It is always chaos with arrangements and people extending their stays or cancellations last minute. Charmaine was there for me every step of the way, on e-mail, WhatsApp and calls throughout that whole week and then months leading up the Indaba. I woudl have had sleepless nights without her.

Hi

Charmaine Lucas is the best travel agent have worked with at The Travel Group. Always friendly and ready to help no matter the situation. Turn around times are accurate and quick. I have been dealing with Charmaine for a few years so the experience is over all.

Kiaran is very helpful and responsive with excellent customer service

Kiaran was extremely helpful, proactive, and went out of his way to ensure that my needs were met without delay. 5/5 experience.

I am writing to express my utmost satisfaction and gratitude for the exceptional service provided by Charmaine.
Her dedication to ensuring a seamless and enjoyable travel experience has consistently exceeded my expectations.
From the moment I began planning my trips, Charmaine has been incredibly attentive and proactive.

She goes above and beyond to ensure every detail is meticulously arranged, and her commitment to checking in on my well-being, regardless of the time, is truly commendable.

Her unwavering support and genuine concern for my comfort and satisfaction have made every journey a memorable one.
Charmaine's professionalism, expertise, and personalized approach set her apart in the industry. She is a true asset to your team.

Thanks,
Nico Immersive

Charmaine is the best, quick to reply to request and where we have a problem she will always see where she can help. Love working with her!

Melody is very friendly and always helpful. She provides a great service and excellent support during system glitches. Melody is definitely my go-to person at Travel Group.

excellent services, very customer centric

The Travel Group is very focused on customer service, and puts in the extra time to manage accounts with a personal touch. Requests are handled timeously, and invoices and confirmations are extended as soon as approval is given.

Flight cancelled at 7am, Kiaran on the case by 7:30. All sorted and alternative flights arranged by 8:30. Now that what I call service. Thanks again.