Travel Synch Reviews 32

Fraudulent website. Paid for fast track at Berlin airport. 3 days later charged a hidden £79 subscription fee. Nowhere was this signposted or flagged in the process. Battling with customer service the last few days - they offered 50% refund but this is a complete fraud and scam.

I purchased two Fastrack tickets last week for a trip through a French airport, was charged €20 for a price of a €12 pass (which was faulty as it recorded the request against the wrong Terminal and the wrong Airline. On top of which there was a further unauthorised charge against my account of €79 which was totally done without my knowledge. Just be so careful, deal directly with the airport for their services. This is a huge scam, Banks should have this website blocked.

This is a scam. Paid 12€ for fast track and then 1 day later they tried to take 79€ out if my account. My bank Sabadell however blocked it.

What a scam
Take money from your account then won’t refund be careful I have reported these to trading standards
Don’t touch with a barge pole
Be careful

SCAM!! Do NOT use

For anyone else effected by these guys, google ReportFraud to report them and have them closed down and persecuted.

WHAT HAPPENED:
3 days after I had purchased Fast Track tickets for €24 - which did not come in time so I could not use them at the airport - this scam company tried to take another €75 from my account!!!

I wasn't even on their website

Ironically I was talking to thier customer service team about getting a refund when they tried to take more money from me.

GO NOWHERE NEAR THIS SCAM COMPANY IGNORE OTHER REVIEWS

SCAM
79 EUR and 39.90 EUR

Scammers, they hide fees that are charged days after and they are not willing to refund them, I had to talk with my bank to get the money refunded by those hidden charges.

Absolute joke of a company. As previous reviewers all I wanted was 2 fast track passes.
3 days later they're trying to take £79 off me as apparently I'd signed up to some ongoing service.
I had no knowledge of this. I have requested a refund but they claim you only have 3 days to cancel this.
I paid on the 27th, today is the 30th. By my maths that's 3 days.
They are still refusing to reimburse me.
My advice: I strongly recommend you have nothing to do with this company. It's a scam, simple as that.

Interlinked with other websites from google. Can’t call customer service. A bad apple of a company.

Paid to use fast track service at airport for two people which should have been £18. Two days later this absolute scam of a company took £71 from my account. They don’t care about you. All they do is mislead you and take your hard earned money. I’ll be taking this further.

Scam. Phone calls go unanswered. Stealing money off the back of a similar named site.

SCAM WARNING.

I paid for two fast-track services from this company, and just one week later £71 was taken from my account without my clear consent. This appears to be linked to a hidden “free trial” subscription that was not made obvious at the point of purchase.

For the record, I did not knowingly agree to any ongoing subscription.

I find it unacceptable that companies can operate in this way, relying on unclear terms and buried conditions to take further payments. I am now taking this further under the Consumer Rights Act 2015. I will also be filing a complaint with Citizens Advice and reporting this to Action Fraud.

I strongly urge others to be cautious and avoid this company.