Travelex NZ Reviews 

4.287
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Always easy to deal with. Had one hiccup on this order that I placed in advance though. I received notification that it was ready to collect. But at the kiosk, despite the system clearly saying if w... Toon meer

Beoordeeld met 5 van de 5 sterren

I had fantastic service from Vikram, the manager at Sylvia Park, Auckland. My currency was delivered on time but when I got caught up and missed my pickup time, Vikram called to let me know the curr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Purchase international currency online, trustworthy, reliable, simple, secure, select collection shop and date required. Make pick up simple, follow the instructions on your confirmation email... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I loved the NZ Post lady's manner and thoroughness. For the choices of ID we struck a problem. On my email list of suitable ID was included Gold Card, (with asterisk), but it was not included on the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Geldwisselkantoor
  2. Betaalservice
  3. Financiële instelling
  4. Niet-bancaire financiële diensten

Geschreven door het bedrijf

Trusted for over 40 years by millions of savvy travellers. Exchange foreign currency online or in-store, get the award-winning Travelex Money Card, and much more.

Leading the World in Foreign Exchange

Geschreven door het bedrijf

Trusted by millions every year!
Whether you’re a last-minute shopper at the airport or a planner searching for the best deal online, we provide the best service, most convenient access, and award-winning solutions for foreign currency in any way you prefer.

Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(4.287)

915 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service

25 augustus 2026
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Antwoord van Travelex NZ

Hi! Your 5-star review has truly made our day, thank you. We’re grinning ear to ear, just like you’ll be when you’re enjoying your trip. Wherever you’re headed, may your journey be as smooth as our service. Bon voyage from Online Support Team!

Beoordeeld met 4 van de 5 sterren

Helpful and knowledgeable personnel

Helpful and knowledgeable personnel

26 augustus 2026
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Antwoord van Travelex NZ

Hi, thank you so much for your feedback! We’re so pleased to know you had a positive experience with us. If there’s anything we can do to make your next visit a 5-star one, please let us know. Wishing you smooth travels ahead. Kind regards, Online Support Team.

Beoordeeld met 5 van de 5 sterren

easy to pick up

easy pick up

25 augustus 2026
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Antwoord van Travelex NZ

Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.

Beoordeeld met 1 van de 5 sterren

not great

not great, exchange rates are expensive compared to the banks.

22 augustus 2026
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Antwoord van Travelex NZ

Hi, thank you for your feedback. We are always very transparent about our rates and charges which will be displayed before a transaction is completed, whether in-store, online or via an ATM, we give the option to cancel the transaction should customers not wish to proceed. Our online and in store rate is always different as stated in our Terms and Conditions, because of this we do always recommend ordering online to get the best rates. We do hope to welcome you back to www.travelex.co.nz/ in future and trust that your next visit will be a more positive experience. Kind regards, Online Support Team.

Beoordeeld met 5 van de 5 sterren

Just so easy to use.

Just so easy to use.
Compulsory saving for our holidays

24 augustus 2026
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Antwoord van Travelex NZ

Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.

Beoordeeld met 3 van de 5 sterren

Not so many €100 notes next time please.

We liked how we could order online and pick up. We didn't like how we were given €2000 of €100 notes. No one wants that amount of €100 notes, it's ridiculous.

23 augustus 2026
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Antwoord van Travelex NZ

Hi, thank you for taking the time to provide your feedback, it is appreciated. Unfortunately, we cannot specify denominations for orders. If you are collecting the order from a Travelex bureau, you can email: tmonz@travelex.com before collection to make a request for specified denominations. However, please be aware this is within the stores discretion and may not be possible depending on stock availability. We look forward to welcoming you back to www.travelex.co.nz/. Kind regards, Online Support Team.

Beoordeeld met 5 van de 5 sterren

Purchase international currency online

Purchase international currency online, trustworthy, reliable, simple, secure, select collection shop and date required.
Make pick up simple, follow the instructions on your confirmation email and the staff will make the collection/pickup easy.
Now banks dont offer currency exchange, Travelex fills the void.
BNZ pointed me in the direction of Travelex last year, so I knew that Travelex would be safe to use.
I'm a very happy customer!
CJ Otahuhu

24 augustus 2026
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Antwoord van Travelex NZ

Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.

Beoordeeld met 5 van de 5 sterren

UK & Europe - Here we Come !!

It was an easy process to load foreign currency onto my Travelex card . I feel confident that I will be able to use the card easily in the UK & Europe.

24 augustus 2026
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Antwoord van Travelex NZ

Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team.

Beoordeeld met 5 van de 5 sterren

Easy to order on line then pickup

Easy to order on line then pickup
Great communication
Friendly staff

24 augustus 2026
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Antwoord van Travelex NZ

Thank you for the fantastic 5-star review. It’s wonderful to know we’ve made your travel money as easy as packing your carry-on. Here’s to more seamless adventures and thrilling destinations ahead. Enjoy the trip! Kind regards, Online Support Team.

Beoordeeld met 5 van de 5 sterren

Everything is just so easy using…

Everything is just so easy using Travelex. Much easier than using cash. Really glad I hooked up with it.

24 augustus 2026
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Antwoord van Travelex NZ

Hi! Your 5-star review has truly made our day, thank you. We’re grinning ear to ear, just like you’ll be when you’re enjoying your trip. Wherever you’re headed, may your journey be as smooth as our service. Bon voyage from Online Support Team!

Beoordeeld met 5 van de 5 sterren

Fast and Efficient

Very easy process, simple and team very responsive

23 augustus 2026
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Antwoord van Travelex NZ

Hey there. A huge thank-you for the 5-star rating. We love being your go-to for travel money, it’s like being your trusty travel companion, minus the jet lag. Wishing you safe travels and endless adventures. Bon voyage, from Online Support Team!

Beoordeeld met 5 van de 5 sterren

Easy and efficient

Easy and efficient , staff were informed and polite

23 augustus 2026
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Antwoord van Travelex NZ

Hi, and thanks for the top-notch review. Helping you prep for your travels is our passport to happiness. Here’s hoping your trips are filled with fun, sun, and hassle-free exchanges. Until next time and safe travels. Kind regards, Online Support Team.

Beoordeeld met 5 van de 5 sterren

I always use Travelex for taking cash…

I always use Travelex for taking cash abroad. It’s just so easy that even an ‘oldie’ can do it.

23 augustus 2026
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Antwoord van Travelex NZ

Hi there, your 5-star review took us to our happy place (no passport required). We’re so pleased we could take care of your travel money needs and provide a first-class experience. Have an amazing journey and see you next time. Kind regards, Online Support Team.

Beoordeeld met 5 van de 5 sterren

Orewa staff member very friendly

Orewa staff member very friendly, well engaged and interested in the customer.

21 augustus 2026
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Antwoord van Travelex NZ

Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.

Beoordeeld met 5 van de 5 sterren

Easy and Quick Process

Good information from the young lady in the office at Mahara Place. Ordered online. Easy process. Notified when order was ready. Order ready ahead of schedule. Very pleasant staff on pick up. Would recommend ordering online for pick up. Very easy

18 augustus 2026
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Antwoord van Travelex NZ

Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.

Beoordeeld met 5 van de 5 sterren

Trustworthy site

Trustworthy site, easy to understand app and very friendly, knowledgeable service in store

20 augustus 2026
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Antwoord van Travelex NZ

Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.

Beoordeeld met 5 van de 5 sterren

Easy online ordering process

Easy online ordering process. Money delivered to designated pick-up location on time.

19 augustus 2026
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Antwoord van Travelex NZ

Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team.

Beoordeeld met 5 van de 5 sterren

Money Matters

Dealt with them a few times and found them easy to deal with and super efficient.

31 mei 2026
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Antwoord van Travelex NZ

Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team.

Beoordeeld met 4 van de 5 sterren

Fast and easy to use worked well for us…

Fast and easy to use worked well for us will us again

21 augustus 2026
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Antwoord van Travelex NZ

Hi, thank you so much for your feedback! We’re so pleased to know you had a positive experience with us. If there’s anything we can do to make your next visit a 5-star one, please let us know. Wishing you smooth travels ahead. Kind regards, Online Support Team.

Beoordeeld met 5 van de 5 sterren
Logo Travelex NZ

Antwoord van Travelex NZ

Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team.

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