Tresor Rare Reviews 

1.356
•
TrustScore 3.5 uit 5

3,7

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Beoordeeld met 5 van de 5 sterren

I first discovered Tresor Rare three years ago in Naples, Florida, and ever since, I've been using the Blue Sapphire Facial Serum. I'm absolutely hooked on its luxurious texture and the way it makes m... Toon meer

Beoordeeld met 4 van de 5 sterren

I was walking and browsing around Yas Mall Abu dhabi when approached by a lovely lady name Emelyn. She was informative and knowledgeable about what will work well for my type of skin. I am very hesita... Toon meer

Beoordeeld met 1 van de 5 sterren

Para un producto de cosmética de lujo totalmente decepcionante!! He comprado Complete Age Defying. Empezando por el envase de vidrio azul minimalista y sin tapadera... Siguiendo por el contenido.... Toon meer

Beoordeeld met 1 van de 5 sterren

Stay away from Tresor Rare! The prices are exorbitant and the product quality is extremely poor. Not only did it fail to yield any noticeable results on my skin, but it also deteriorated quickly after... Toon meer

Bedrijfsgegevens

  1. Cosmetica winkel
  2. ook in
  3. Apotheek

Geschreven door het bedrijf

Trésure-Rare is not merely a luxury perfume and beauty brand; it embodies a philosophy, a statement, and a mindset — a symbol of having arrived and proudly showcasing your success. The name Trésure-Rare, French for "Rare Treasure," reflects the exceptional quality of its formulations. This prestigious line blends the refining power of gemstones, the exfoliating brilliance of diamond dust, and the smoothing properties of Deepwater pearls. These precious ingredients are carefully combined with cutting-edge plant stem cells, liposomes, phospholipids, and select minerals from around the globe to create unparalleled skincare elixirs — truly among the rarest in the world. Crafted with Swiss precision and under strict health department guidelines, every Trésure-Rare product is a testament to excellence. The brand’s elite team of skincare experts has spent years redefining the standards of age-defying skincare, with one clear goal: to restore skin to its most youthful, radiant appearance. Recognized as a finalist in the prestigious HBA (Health & Beauty America) Skin Care Prestige Category, Trésure-Rare has established itself as a leader in ultra-luxury skincare. Rooted in the tradition of fine perfume and impeccable craftsmanship, the brand is synonymous with quality, innovation, and distinction.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

1K reviews

5 sterren
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3 sterren
2 sterren
1 ster

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3,7

Alle reviews

(1.356)

16 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent experience

I went to their shop in Marina Mall and because of Kaylee, who was very nice, and doctor I bought products for 10,000 AED. Customers service was great and professional to answer all questions I asked. Now I'm using the products and the dryness on my skine started to improve.

17 juni 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This product is incredible

This product is incredible. Im using the peeling and it really works. I usually dont trust products like this, but Tresor Rare do its work, you get results in no time. I am so happy to pass by their shop in Marina Mall, also grateful to Kaylee who have introduced this product to me, she is indeed a delight. I have recommendes this to few of my friends also and will continue recommending.

17 juni 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommended!

Highly recommended!
Great products I am using the normal to dry skin Caroline and I am enjoying it so much.
I get help from customer service every time I need ,very helpful!

10 februari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I contacted Stephanie to assist me with…

I contacted Stephanie to assist me with a concern I was having with my device. She was very helpful and professional. She made sure that I got everything that I needed and followed up with me after I got my order shipped.
She is the best!
Thank you again Stephanie

7 februari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SCAM

SCAM! Don't go near these mall people. I'm not sure where or how they are trained or brainwashed but they are the most hard-sell scam artists I have ever encountered. My friend took me on a cruise and go sucked into buying thousands of dollars of junk cream to give me a gift. Body cream caused severe rash and the company refused to refund a dime. Compensated by sending me more product. The containers are designed to be look like you're getting a great deal but hold only a small amount. The eye-cream won't dispense product. The gold and silver coating comes off in your hand. RUN IF THEY APPROACH YOU IN A MALL OR OFF THE BAHAMA ISLANDS!!!

13 januari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great product

Hi I have been at your shop at Bagatelles Mall, Mauritius and I have brought the Ultimate pearl facial peel cream and I have try it,was really satisfied by the result and I also appreciate the warm welcome i get from Elodie and all her advice. Will see me again very soon.

3 januari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I was shopping at a mall in Schaumburg…

I was shopping at a mall in Schaumburg Illinois when I had a man give me a sample he rubbed on my arm. That turned into him showing me some product on my face, ok it seemed to work and I bought some. He then told me I could come back for a free facial, I thought great I just paid a good amount of money for these products a free facial would ease my mind over shelling out what I just did. Fast forward a few days and I come back for the facial. They had me sit with some “expert” who was supposedly a specialist on facial skin blah blah. 5 seconds in abs I realize she’s trying to sell me more, and not just some eye cream, she wanted me to buy some kind of skin rejuvenation gadget for damaged skin from sun and age. I thought ok I’ll listen but I didn’t need anything else. Then she hits me with the price…… $5k!! That was “on sale” I said sorry no, she continued to make me feel awful saying my family couldn’t care about me if I “couldn’t” spend that on myself?!? I told her in the nicest way possible to mind her own business and if she wanted to degrade someone she should speak with her co-workers who told me this was a free facial NOT a sales meeting. These people would steal from your pockets if you were dying in the street, awful, soulless people. RUN from this company as fast as you can!!!

28 december 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I spent over 1500.00 in Cancun for this…

I spent over 1500.00 in Cancun for this product and the eye serum syringe does not even dispense any product! Do not buy!! That was the one selling point as that really showed results, but I can't even disperse the product at all!! I feel like I should break the darn thing to get it out but I am sure it would dry up in no time!!

17 november 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They asked me if I showered :(

They asked me if I showered :(

Went in, tried the exfoliator, dead skin came off, yay. Then they joked asking if I showered. I was so embarrassed, I wanted to leave, but they wouldn't let me. I had to tell them well over 3 times that I did not have any money for them, even resulting to raising my voice. (I'm a quiet, scared in social situations, type girl.) The whole store knew of my financial situations by the end of the ordeal. Even so, they kept offering me deals. I was only able to leave by telling them I'd be right back to make a phone call to see if I could get the money. UNBELIEVABLE.

I was so insecure and ashamed, I spent 3 hours scrubbing my skin in the shower that night instead.
(I was supposed to be at a wedding, which is why I was in the mall in the first place- to get a dress, yes last minute) Social anxiety sky rocketed.

But hey, at least you have pretty boys with accents to sell your product because you need some kind of buffer for your aggressive sales tactics. Is that even ethical to higher only white, skinny, pretty boys with foreign accents and blue eyes? Equal hiring opportunities? Representation from all backgrounds? Talk about diversity and realistic body images.

Like living in a surface level barbie dream house with a prisoner interrogation room for a basement.

The product didn't seem terrible when I tested it. I in fact thought it was nice. Too bad customer experience was god awful with a bow wrapped around it.

24 oktober 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Customer Service…

I appreciate the fact that when an item was out of stock they called to be sure The placement was what I wanted instead.
However I did not want the replacement item and ask for a refund. It took longer than expected, but Stephanie make sure and followed up! I really appreciate that because I do intend to come back for more products in the future.

22 september 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Am I the only one who’s containers say…

Am I the only one who’s containers say “Treasure Rare”? I was scammed in Vegas, I believe the Venetian store. My fault for stopping!

21 augustus 2021
Review zonder uitnodiging
Logo Tresor Rare

Antwoord van Tresor Rare

Dear Julie Jones

It is not scam
Our customers, such as the location you purchased your products from, are independently owned and operated.
We, as the distributor do not have any involvement with the hiring, training, supervising, or distinct business policies of any Retail Location or its employees. However, we do maintain a relationship with the Ownership Teams, and our management will be glad to reach out to the location to further discuss their salesmanship practices that you have described.

We would love to get some more information and resolve your issue , and hope we will change your experience!

Please contact us at: customer-service@tresorrare.com
Please add: Julie/trustpilot" to the subject line.

Virginia

Beoordeeld met 5 van de 5 sterren

Tresor Rare Review

Tresor Rare's color'age protecting and fishing powder is a life saver! I had dull patches on my face and I got this product to those patches, not only did it hide but it also repaired my skin texture. My skin has never felt so soft before.

23 mei 2021
Review zonder uitnodiging
Logo Tresor Rare

Antwoord van Tresor Rare

Dear Emily ,

Thank you so much for letting us know.
We are always delighted to hear when a valued customer has had a wonderful experience! Enjoy your products, and we look forward to serving you again soon!​​

Stephanie - customer service Tresor rare

Beoordeeld met 1 van de 5 sterren

They are a SCAM

Any positive review is a part of the scam. This company is a scam and the associates aggressively push you to buy hundreds if not thousands of dollars that you can’t review. They are heartless and take advantage of you.

26 april 2021
Review zonder uitnodiging
Logo Tresor Rare

Antwoord van Tresor Rare

Dear MG,
I'll be more than happy to assist you today.

We apologize for the experience that you have described and appreciate your honest feedback.
Please contact us at: customer-service@tresorrare.com
Please add: "MG/trustpilot" to the subject line.

Thank you!
Stephanie

Beoordeeld met 5 van de 5 sterren

This place is awsome

19 december 2020
Review zonder uitnodiging
Logo Tresor Rare

Antwoord van Tresor Rare

Thank you so much for letting us know about your awesome visit
We are always delighted to hear when a valued customer has had a wonderful experience!
Enjoy your products, and we look forward to serving you again soon!​(:

Stephanie Tresor rare - customer service representative

Beoordeeld met 1 van de 5 sterren

My name is Tina

My name is Tina. On Dec 16, 2020 I was Christmas shopping at the Landing in Branson, Mo. I was walking past Tresor Rare when a salesman runs out to me and hands me a gold colored packet and takes my arm and pretty much drags me into the store and sits me down in a chair and automatically starts applying a eye cream on my face and he has an accent and is talking so fast I could barely understand what he was saying. He did not ask if I had any allergies before he applied the eye serum. Only after he applied. Then before I could even understand or comprehend what was going on, he already had my bank card and pretty much demanded that I get the facial. I told him I did not want the facial and I was on a short time limit. The facial took an hour and when he was finished I could not feel my lips and the serum he applied was so caked on my face, it rolled off like some kind of glue. My face broke out in little pimple looking bumps. So I took the unwrapped, never opened product back to the store the very next day on Dec 17,2020 and ask for a refund and I was told that since I got the facial I cannot return or get a refund. I was not told any of this before he demanded me to get the facial. So now I am stuck with $300.00 of unopened, still in the plastic wrapping, eye serum and peeling gel. This is WRONG.... I was manipulated and pretty much forced into buying this product. I have called the Better Business Bureau and made my complaints. This needs to stop.

18 december 2020
Review zonder uitnodiging
Logo Tresor Rare

Antwoord van Tresor Rare

Dear Tina,

Thank you for bringing this to our attention! We apologize for the customer experience that you have described and appreciate your honest feedback. However, every storefront is a privately-owned independently-operated third-party business entity that is authorized to resell our product line. We, as the distributor do not have any involvement with the hiring, training, supervising, or distinct business policies of any Retail Location or its employees. However, we do maintain a relationship with the Ownership Teams, and our management will be glad to reach out to the location to further discuss their salesmanship practices that you have described.

Please contact us at: customer-service@tresorrare.com
Please add: Attn Stephanie/trustpilot" to the subject line.

Best regards,
Stephanie

Beoordeeld met 2 van de 5 sterren

I have to agree with so many others…

I have to agree with so many others about the sales tactics ( having been in sales my entire career). I was vacationing in Cabo when I was enticed into their shop. Given the red ultra light therapy and a warm mask with pearly stuff. It felt quite nice and as I let it do it’s work the sales lady ( unbeknownst to me) was packing up the whole kit and Kabootle plus additional products which were not applied on me, in 2 gorgeous bags. Honestly I felt suckered the moment she gave me the Bill. I told her I didn’t want all those additional products but I was powerless and allowed the transaction to proceed. It was many many thousands ( I’m embarrassed to say how much) in $U.S. Do I notice a big difference? Not really, maybe because the creams deal with lines and bags of which I don’t have all that many.
Can one find comparable creams on the market? Probably. But the exorbitant price and tactics left a bad taste. Just be aware before you even start the process. They are pros.

18 december 2020
Review zonder uitnodiging
Logo Tresor Rare

Antwoord van Tresor Rare

Dear Dave,
Thank you for bringing this to our attention! We apologize for the customer experience that you have described and appreciate your honest feedback. However, every storefront is a privately-owned independently-operated third-party business entity that is authorized to resell our product line. We, as the distributor do not have any involvement with the hiring, training, supervising, or distinct business policies of any Retail Location or its employees. However, we do maintain a relationship with the Ownership Teams, and our management will be glad to reach out to the location to further discuss their salesmanship practices that you have described.


Please contact us at: customer-service@tresorrare.com
Please add: Attn Stephanie/trustpilot" to the subject line.


Best regards,
Stephanie

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