I’m absolutely delighted with the bonsai tree I ordered from Tropical Glass. It arrived beautifully presented and looked even better in person than I expected. The tree itself is gorgeous, healthy a... Toon meer
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Lees wat reviewers zeggen
Unlike another company I have recently used, Tropical Glass have been fantastic. The plants I purchased were very well protected and packaged. You can tell that genuine care was put into the d... Toon meer
I have had 3 orders from Tropical Glass and I really like the way everything is packaged and the speed of delivery. They have a great range of materials for creating your own bottle garden and their i... Toon meer
A great variety of DIY terrarium options at the website and ideal one can order also the required tool kit with it. I was impressed with the great care taken on the packaging and the quality of the pl... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
One stop shop for terrarium lovers. Create you own ecosystem thanks to our wide selection of DIY terrarium kits, terrarium jar, plants and all accessories needed.
Contactgegevens
London, Verenigd Koninkrijk
- info@tropicalglass.co.uk
- tropicalglass.co.uk
4,9
Uitstekend
862 reviews
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Excellent gift
Parcel arrived when expected, plants good quality. Lovely gift for my husband
30 juli 2025
Antwoord van Tropical Glass
Thank you for your kind review. We are pleased to hear everything arrived as expected and that it made a lovely gift.
The Tropical Glass Team
Quality plants looking really good in…
Quality plants looking really good in my terrarium.
29 juli 2025
Antwoord van Tropical Glass
Thank you for your feedback. We are glad to hear the plants are looking great in your terrarium.
The Tropical Glass Team
The products I ordered came on time and…
The products I ordered came on time and were a great quality.
1 augustus 2025
Review zonder uitnodiging
Antwoord van Tropical Glass
Thank you for your kind review. We are pleased to hear your order arrived on time and that you were happy with the quality.
The Tropical Glass Team
Antwoord van Tropical Glass
Thank you for your kind feedback. We are glad to hear you were happy with the service and packaging.
The Tropical Glass Team
Antwoord van Tropical Glass
Thank you for your feedback. We are pleased to hear you were happy with the plants and how they arrived.
The Tropical Glass Team
Antwoord van Tropical Glass
Thank you for your kind review. We are glad to hear the moss arrived quickly and in great condition.
The Tropical Glass Team
I’ve ordered several plants and cushion…
I’ve ordered several plants and cushion moss on a few separate occasions. Everything arrived in good time, packaged very well and lovely quality. Will continue to order the moss for my terrariums from here as it’s so lovely
29 juli 2025
Antwoord van Tropical Glass
Thank you for your continued support and kind words. We are so pleased to hear everything has arrived well each time and that you are happy with the quality.
The Tropical Glass Team
Quick delivery and great product
Quick delivery and great product. Well wrapped and protected.
25 juli 2025
Antwoord van Tropical Glass
Thank you for your kind feedback. We are glad to hear you were happy with the product and quick, secure delivery.
The Tropical Glass Team
Great experience
Great dispatch time and products exactly as shown on site. Was worried about packaging quality when making my order, but was very impressed to the standard their fragile products are wrapped to get to you safely.
Would recommend to anyone needing their services!
25 juli 2025
Antwoord van Tropical Glass
Thank you for your lovely review. We are really pleased to hear the products matched expectations and that the packaging gave you confidence. Thank you for the recommendation.
The Tropical Glass Team
Very personable staff
Very personable staff who allowed me to chose black rocks suitable to support bonsai trees as well as sending me little ornaments to add to their attractiveness
29 juli 2025
Review zonder uitnodiging
Antwoord van Tropical Glass
Thank you for your kind review. We are pleased to hear you enjoyed the personal service and that the extras helped make your project special.
The Tropical Glass Team
I've been using theses people for some…
I've been using theses people for some time now and ive just had another order deliveted in great time. All plants were thoughtfully packaged and in prime condition.
The people at Tropical Glass are a joy to deal with. Highly recommended.
25 juli 2025
Review zonder uitnodiging
Antwoord van Tropical Glass
Thank you for your continued support and kind words. We are delighted to hear your order arrived quickly and in great condition once again. We really appreciate the recommendation.
The Tropical Glass Team
Quality, healthy plant.
Good price, a generous quantity of moss, in a healthy condition, well packed, would recommend.
14 juli 2025
Review zonder uitnodiging
Antwoord van Tropical Glass
Thank you for your kind feedback. We are pleased to hear you were happy with the quality, quantity, and packaging. Thank you for the recommendation.
The Tropical Glass Team
Great price
Great price, fantastic product,fast and efficient delivery and excellent communication
12 juli 2025
Review zonder uitnodiging
Antwoord van Tropical Glass
Thank you for your kind review. We are delighted to hear you were happy with the price, product, delivery, and communication.
The Tropical Glass Team
Couldn’t ask for more!
Couldn’t ask for more!
Moss order arrived on time as promised, the moss itself was healthy and in better condition than I could have imagined.
Top marks all round
4 juli 2025
Review zonder uitnodiging
Antwoord van Tropical Glass
Thank you for your lovely review. We are so pleased to hear the moss arrived on time and in excellent condition. We really appreciate your kind words.
The Tropical Glass Team
Antwoord van Tropical Glass
Thank you for your kind feedback. We are pleased to hear you were happy with the products and fast delivery.
The Tropical Glass Team
Excellent Service
The moss arrived in two packages. It was in beautiful condition. I’m very pleased with my purchase.
25 juni 2025
Antwoord van Tropical Glass
Thank you for your kind review. We are delighted to hear the moss arrived in great condition and that you were pleased with your purchase.
The Tropical Glass Team
Great company!
Great company!
Everything was packaged really well. Delivery was quick. Everything came in excellent condition
24 juni 2025
Antwoord van Tropical Glass
Thank you for your lovely feedback. We are pleased to hear everything arrived quickly, well packed, and in excellent condition.
The Tropical Glass Team
Antwoord van Tropical Glass
Thank you for your feedback. We are pleased to hear you were happy with the quality of the items you ordered.
The Tropical Glass Team
Great products!
A variety of excellent products, with detailed advice on set-up and good customer service. Replies to questions could be a bit quicker, but overall a really good shopping experience.
27 mei 2025
Antwoord van Tropical Glass
Thanks so much for your purchase and for your lovely feedback. We’re really glad you enjoyed the product range and found the set-up advice helpful.
We also hear you on response times and we’re working to be quicker. Hope to see you back again soon.
Unhelpful with an incorrectly delivered…
Unhelpful with an incorrectly delivered item. I am out of pocket.
29 mei 2025
Antwoord van Tropical Glass
Leah, thank you for your review.
We’re very sorry this situation caused you frustration. However, we’d like to clarify that we shipped your order exactly as requested, to the shipping address you provided during checkout.
Once a parcel is dispatched, Royal Mail’s redirection service is entirely managed by them, and we as the sender have no influence over it. Unfortunately, we cannot make changes or intervene once the parcel has been handed over to Royal Mail.
In this case, the parcel was delivered correctly to the address you provided at checkout, exactly as we dispatched it, and this was confirmed with a delivery photo (safe place).
We fully understand that moving house can bring unexpected complications, and we’re sorry that Royal Mail’s redirect service didn’t work as expected. However, as the delivery was completed as per your original order, this was outside of our control.
We also did offer to assist further or provide proof of postage if needed, but we didn’t receive any reply to our last message. Of course, this offer still stands if you require any further documents from us.
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