Grandisson Ltd Reviews 

The engineer that came was very patient
and understanding as I had recently lost my husband and he was the one that dealt with things like the heating etc.

excellent service

We have been looking to replace our existing electric fireplace fire (inherited when we moved house), and replace with a gas fire. We visited Grandisson show room, and the staff member was most helpful and knowledgeable in helping us make an informed decision. Gas fire has been ordered. Whole process was hassle free and would not hesitate to recommend...

Always reliable , professional and helpful with a pleasant attitude. Definitely recommend them .

Great level of service, all done, no fuss. Cody was efficient, tidy and really communicative.

Very efficient. Clean and tidy work. Very pleasant engineer

Great communication, very friendly and easy to deal with. We have been using Grandissons for over 10 years and have always received great service from them

Efficient, smooth, clean and excellent service.

Our woodburner was cleaned and polished and most importantly, our chimney is now soot free!
Excellent job!

Booking was simple enough, Service engineer was polite, professional and efficient,everything’s explained.

Great Service, Knowledgeable, Friendly, Efficient, Tidy.

We recently had both our gas fire and our boiler serviced. Byron did an excellent job. He was very thorough, professional and friendly throughout.
And its reassuring to know that Matt and Mark are always there and happy to help if you ever have any questions or need support.
As a company, I would highly recommend Grandisson.

Friendly and efficient as always....We have had our boiler and gas fire serviced each year by Grandisson. They also give good, practical, unbiased advice e.g when we were considering installing a wood burning stove.

Arrived on time, team always helpful and friendly. Left everything clean and tidy. Very happy, won't use anyone else.

On time left everything neat and tidy. Good job annual chimney sweep on a multi fuel stove

Very good workmanship and friendly thoughtful staff.

From our first visit to the showrooms to the final fitting and commissioning our new gas fire, everyone was exceptionally friendly, very helpful, but completely professional in every respect. They certainly know the product, and the advice given was with the customer in mind and not another sale in the bag. We are I. The middle of the second heat wave of this summer, but we can’t wait for the colder days to come for us to truly enjoy the experience of our new gas fire. The fitters Jay and Cory were beyond excellent, making no mess taking away our open fireplace. The finish of the plaster of the whole wall, fantastic, and even took down our old sky dish whilst they were up the ladder to fit the new cowl. The next day we had Byron arrive to commission the new fire, another very nice member of your staff, he made sure we understood all the details and fitted the alarm etc. Do ALL your staff go to charm school? We have never dealt with such an excellent company, which has made a huge decision to take out our much loved log fire, very easy and just confirmed that it was absolutely the right decision, as we are 81 & 77 yrs old. Thank you, thank you very much indeed.

Have had our gas boiler serviced and repaired by Grandisson for many years and always very satisfied.