We have been looking to replace our existing electric fireplace fire (inherited when we moved house), and replace with a gas fire. We visited Grandisson show room, and the staff member was most helpf... Toon meer
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Lees wat reviewers zeggen
The engineer that came was very patient and understanding as I had recently lost my husband and he was the one that dealt with things like the heating etc.
We recently had both our gas fire and our boiler serviced. Byron did an excellent job. He was very thorough, professional and friendly throughout. And its reassuring to know that Matt and Mark are... Toon meer
Friendly and efficient as always....We have had our boiler and gas fire serviced each year by Grandisson. They also give good, practical, unbiased advice e.g when we were considering installing a wood... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The South West's Largest Fire, Fireplace and Stove Showroom. HETAS and Gas Safe Registered. Supplying and fitting Gas, Electric and Woodburning Fires and Stoves. All of which can be complimented with a vast selection of Wood, Marble, Stone and Granite Fireplaces. Traditional designs through to ultra modern hole in the wall and ceiling hung centerpieces. Large showrooms in Ottery St Mary offering friendly knowledgable advice from highly experienced and qualified staff. Woodburning Stoves from Charnwood, Stovax, Parkray, Hunter, Di Lusso, Termatech, Nordpeis, Varde Ovne, Yeoman and many more. Gas Fires from Gazco, Wildfire and Kinder. Electric Fires from Kalfire, Dimplex, Gazco, Onxy, Charlton and Jenerick, Flamerite and Dru. Fireplaces from Focus Fireplaces, Feature Marble, Wyvern Fireplaces, Montpellier Marble, Newman Fireplaces, FDC, Capital Fireplaces. Bespoke Custom Fireplaces a speciality in all materials and styles. All Gas Safe and HETAS engineers are fully employed, highly skilled and experienced. Surveys undertaken following product choice and showroom estimate. Covering Exeter and East Devon and all areas within 30 miles of Ottery St Mary.
Contactgegevens
26-28 Finnimore Ind Est, EX11 1NR, Ottery St Mary, Verenigd Koninkrijk
- 01404 812876
- sales@grandisson.info
- grandisson.info
4,9
Uitstekend
903 reviews
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Knowledge before decision
Overall choosing and installing new gas fire was a good experience. All carried out efficiently and on time. Unfortunately there is a crystallisation mark in the middle of the surround. Mark was very patient explaining how this happened. Ideally I would have liked this information before I made my choice. Overall I am pleased and the fire is very efficient!!
8 februari 2026
Great customer service and fantastic…
Great customer service and fantastic products.
7 september 2025
Excellent servicing.
On time, polite, professional service to gas fire. Gas fire brought back to life, resurrected.
To be recommended.
13 februari 2026
Very efficient
Very efficient. Friendly. Tidy. The fire appears to work better than before!
13 februari 2026
Fantastic service
Great choice of products; very knowledgeable staff and customer service that goes above and beyond; efficient, professional and friendly installers
6 december 2025
Excellent service
4 februari 2026
Thé staff were very professional and I…
Thé staff were very professional and I am happy with the workmanship and the Woodburner.
4 februari 2026
Very happy customer:
Very easy to deal with, helpful, prompt and efficient. Superb quality product and painless installation.
Thoroughly recommend.
31 januari 2026
5 Stars Deserved!
5 Stars Deserved!
This is the best Fireplace centre we have ever seen. The guys were very experienced and extremely helpful. No need to go anywhere else , it has everything.
1 februari 2026
The very thoughtful Technician
The technician who carried out the service on my fire was both courteous and very aware of not making any mess and careful to remove his shoes each time he left and re entered my house
17 januari 2026
satisfaction ,efficiency and pleasantness.
Found the experience entirely straight forward and efficient.
14 januari 2026
Very prompt and friendly staff.
Very prompt and friendly staff.
Helpful reminder the day before.
Tidy job and clean work.
15 januari 2026
First class.
A good all round service for anyone who use calor gas for there heating. Reliable, polite and knowledgeable. They installed our gas fire, which if you depend on electricity and have a power cut we will still have the means to keep warm.
17 januari 2026
Punctual and a great job done
As always he arrived on time, was polite and friendly, and did a very tidy and thorough service leaving our fire looking like new! Thank you again.
8 januari 2026
Tidy and Efficient
A nice, cheerful pair completed the work in a very quiet and efficient way, I would recommend Grandisson any time.
6 januari 2026
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