We have been looking to replace our existing electric fireplace fire (inherited when we moved house), and replace with a gas fire. We visited Grandisson show room, and the staff member was most helpf... Toon meer
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Lees wat reviewers zeggen
The engineer that came was very patient and understanding as I had recently lost my husband and he was the one that dealt with things like the heating etc.
We recently had both our gas fire and our boiler serviced. Byron did an excellent job. He was very thorough, professional and friendly throughout. And its reassuring to know that Matt and Mark are... Toon meer
Friendly and efficient as always....We have had our boiler and gas fire serviced each year by Grandisson. They also give good, practical, unbiased advice e.g when we were considering installing a wood... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The South West's Largest Fire, Fireplace and Stove Showroom. HETAS and Gas Safe Registered. Supplying and fitting Gas, Electric and Woodburning Fires and Stoves. All of which can be complimented with a vast selection of Wood, Marble, Stone and Granite Fireplaces. Traditional designs through to ultra modern hole in the wall and ceiling hung centerpieces. Large showrooms in Ottery St Mary offering friendly knowledgable advice from highly experienced and qualified staff. Woodburning Stoves from Charnwood, Stovax, Parkray, Hunter, Di Lusso, Termatech, Nordpeis, Varde Ovne, Yeoman and many more. Gas Fires from Gazco, Wildfire and Kinder. Electric Fires from Kalfire, Dimplex, Gazco, Onxy, Charlton and Jenerick, Flamerite and Dru. Fireplaces from Focus Fireplaces, Feature Marble, Wyvern Fireplaces, Montpellier Marble, Newman Fireplaces, FDC, Capital Fireplaces. Bespoke Custom Fireplaces a speciality in all materials and styles. All Gas Safe and HETAS engineers are fully employed, highly skilled and experienced. Surveys undertaken following product choice and showroom estimate. Covering Exeter and East Devon and all areas within 30 miles of Ottery St Mary.
Contactgegevens
26-28 Finnimore Ind Est, EX11 1NR, Ottery St Mary, Verenigd Koninkrijk
- 01404 812876
- sales@grandisson.info
- grandisson.info
4,9
Uitstekend
903 reviews
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Quality of work
Polite and professional, on time explained all about the service, competitive price would definitely recommend this company.
8 januari 2026
Great service from a great team.
7 januari 2026
Excellent quick service on our emergency
4 januari 2026
Great showroom and very helpful advice. We can fully recommend this company.
Great showroom and very helpful advice. This made our choice easier. The fitting and commisioning of the fire was executed exactly within their timeplan over 3 days. The fitters were friendly and efficient and kept the mess and disruption to a minimum,
11 december 2025
Did an excellent job on supply and install of woodburning fire and fireplace..
Supplied and installed a Riva 40 fire with Creedy fireplace. Excellent showroom. great advice initially. quick and tidy install. Would thoroughly recommend.
1 december 2025
Very helpful and professional during…
Very helpful and professional during the whole experience 👍
13 december 2025
Byron sorted it.
4 december 2025
The engineer who came to service our…
The engineer who came to service our gas fire was both courteous, professional and knowledgable. He made a tidy job and was able to reassure our queries concerning gas safety. I have no hesitation in recommending Grandissons for your heating requirements.
30 november 2025
Highly recommended
Very helpful and friendly team of people. Well organised and on time. Delighted with the results!
30 november 2025
Really good service and communication…
Really good service and communication from the company. The fitters were friendly, efficient and did an excellent installation with great attention to detail.
28 november 2025
Excelllent
We recently purchased a woodburner, and the service from start to finish was excellent. From the initial consultation to the final installation, every step was handled with care, expertise, and great communication.
The team was friendly, punctual, and clearly knowledgeable, taking time to explain the process and answer any questions. The installation itself was completed to a very high standard, with great attention to detail and a real focus on safety and cleanliness.
The woodburner looks fantastic, works perfectly, and has completely transformed the room. We couldn’t be happier with the whole experience. Highly recommended!
12 november 2025
Always prompt and reliable
Always prompt and reliable. Used them for the last few years for services
20 november 2025
Gas fire service
Your gas fire service employee arrived dead on time,
explained everything he was doing on the fire. Cleaned glass and brass suround all looks like new now. Good job done.
12 november 2025
Excellent
Excellent, very efficient engineer and Company. We have cancelled British Gas and are now with Grandisson.
14 november 2025
Gas Fire Service
We had problems with our gas fire. We went to the showroom where they were very helpful and explained all our options and arranged for an engineer to visit us. when the engineer called he did a thorough service and checked the fire after which our fire worked as new. We were very impressed with the service from start to finish.
11 november 2025
Very good service all the workers were…
Very good service all the workers were great , helpful and considerate, very pleased with fire
9 november 2025
Very friendly & knowledgeable people
Very friendly & knowledgeable people. Very competitive prices. Would highly recommend
8 november 2025
Great work Byron is always polite and…
Great work Byron is always polite and is always very tidy when working.
Thanks
7 november 2025
New gas fire.
The team arrived on time, put floor protection down and got to work. The guys were friendly. Removed the old fire fitted a new surround and fire.
I am very pleased with the results.
5 november 2025
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