trueform.io Reviews 

So, so bad. Sizes are all over the place. Bought two pairs of shorts, both the same but different colours, same sizes but do not fit as the same sizes. Also ordered a xl shirt that only just fits my 11 year old

I bought two pairs of golf shorts on their buy 1 get 1 free deal. The marketing is slick but the product is rubbish. The shorts are two completely different sizes neither of which fit. The material is so thin you can see your underwear! As for no quibble refund I have just emailed them for a 4th time asking for a return address. They have offered me an exchange and a discount but no address for the return / refund. My advice DO NOT BUY FROM THIS COMPANY!

Claim to be a premium product not a chance very cheap made and cheap standard do not get scamed like.many of us have

Do not order. Shocking quality and stating they have not received my return when I sent them signed proof they accepted it.

I had to leave one star or I could not startt my review.
This is a shocking company, stay well clear.
I ordered 3 XL shirts which arrived as the size of medium. I contacted them early June 2024 to replace the shirts for the next size up. The nominated return depot in the UK is a Florist shop...
After chasing them numerous times they stated they had not received the goods but luckily I sent them by recorded delivery. Finally they confirmed the items were received but at this point I had lost all confidence in the 2 bit operation so I asked for a full refund.
Now it is September (3 months) and I am still chasing for a credit for the returned items.
Never dealt with an online company that is so inefficient, stay well clear.

The marketing department is amazing, you are tricked into thinking the products are great, at best, better then what you already have. The reality, they are dreadful, and the price they ate trying to charge for this stuff is criminal.
The returns policy is horrendous, you end up having to send the product to a consolidation point in the UK which is a florists shop. Which you best send back on a signed for with tracking basis otherwise they will dispute they havent received. Really, this is a scam, avoid, avoid, avoid!!!!!

This company is non responsive to customer concerns. I needed larger size, they agreed to send, then went MIA. DONT ORDER FROM THEM!!!

Do not use this company! The quality of the clothes is just disgraceful. Took ages to be delivered and now even after they have been returned well over a week (with signed proof) they are refusing to acknowledge this and still haven’t provided a refund.

AVOID AVOID AVOID

DO NOT USE THIS COMPANY

SHORTS ORDERED 3 WEEKS AGO AND STILL WAITING

AM GOING TO REQUEST A CHARGEBACK WITH MY BANK

DO NOT BUY ANYTHING FROM THIS COMPANY!

The Instagram and all other social media adverts show a quality product but what they do not disclose is how bad the customer service is.

Upon reading the reviews, within 10 minutes of placing the order a request to cancel was issued. Automated email was issued within 24 hours stating they would look into the request. The response was to ask for the negative reviews and upon sending evidence, fraudulently stated they belonged to a different company.

I’m currently 14 days plus into requesting a full refund as the products were never shipped. I have been advised that refunds are dealt with in the order they are processed.

Official complaint lodged with the financial conduct authority, tracing standard and my bank regarding this fraudulent company.

Do not make the same mistake

I ordered 3 pairs of shorts on 29th June still not arrived on 8th August - I have requested a refund numerous times but they just keep fobbing me off - DO NOT USE THIS COMPANY- you’ll only regret it
I’m going to report them to Trading Standards something should be done to stop these rouge traders operating in the UK -

Absolutely awful product, AVOID!

This is nothing more than a clever marketing ploy/scam. They claim to be selling a premium product with the same quality of the leading brands at a fraction of the price when in reality they are just distributing the same cheap products that you could buy for a few quid from the likes of Temu.

The material is stretchy but thats not surprising when there is so little of it, there is a single outer that is so thin the light coloured pairs are almost see through. The overall quality is dreadful

48hour response time via email and you have to contact them prior to returning to products all to make it difficult for the consumer. I am still waiting for my refund after 3weeks, dont fall into this clever marketing trap. When it sounds too good to be true it usually is!

Turns out the returns address is the families floristry business, couldnt make it up!

Hi this is very stressful the goods arrived with no tags on the items with the size label cut out of one of the shorts and two different sizes please advice what your going to do about this as I find it totally unacceptable that I have to pay postage

Just received 3 pairs of golf shorts. To say the quality is poor is overstating it. Paper thin material , poor pocket depth. Can be bothered with the hassle of returning so gonna bin them, it's all they are good for.

Below standard product and the worst customer service possible. Please do not waste your time.

Promised a lot and promotional VT’s show decent quality kit, but it’s a total scam - clothing is really poor quality, delivery takes for ever, customer service non existent. Avoid!

Fake Shop, versendet nicht lügt in Mails, Vorsicht bei dem Shop , Betrug aus China

Absolutely shocking product they discount on multi purchases to draw you in and claim to be as good as market leaders .I purchased three pairs of shorts in the same size all of them were totally different fits and sizes absolute shocking quality….. please don’t waste your time or money they will refund you but they won’t give you your money back for the return costs AVOID AT ALL COST

No communication no product. Avoid

Absolutely awful quality shorts, which took three weeks to arrive. Then took a month - and a total of 26 emails - to get my money back. I only carried on asking for a refund because I got so annoyed with what appeared to be AI-generated excuses!