DO NOT ORDER FROM THIS COMPANY! It is a China based company with a Florida address and phone number. They never answer the phone and will not respond to emails. The company website very clearly states... Toon meer
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This place sucks. I received it three ordered shirts after 17 days later. Only to find out that they were too small but I followed their size chart. I called and left several messages and several emai... Toon meer
True forms customer service is trash. I have called 10 times and emailed 10 times trying to get somebody to answer or respond and I have not heard anything from them. My shirts were smaller than expec... Toon meer
I bought a 3 pack of shirts size large for my husband but they are too small. I ordered by the size guide but the buttons are literally pulling across the chest. I sent an email to exchange to an XL b... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Trueform is a Seattle based company, established in 2017. We are big believers that innovations will transform our lives and relieve us from tedious daily routines. Every month we introduce carefully selected brand new products. Many of them are revolutionary in their areas. It is our passion to introduce these products to you and make positive impacts!
Contactgegevens
15300 Redmond - Woodinville Rd NE, 98072, Woodinville, Verenigde Staten
- cschindele@trueform.io
- trueform.io
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DO NOT purchase from this little liar..
DO NOT purchase from this little liar..
I order some shorts, that were made out of the cheapest material I have ever seen. I asked for a refund and he (Kiane) kept replying offering a discount. Five emails later he accepted a refund.
I sent them back and asked for my refund. I was told they hadn't received them back, even though It was signed for and I have proof. I sent him the proof and he said he would "speak to accounts" even though this is definitely one person on their own. It's been nine days since they had these and have still not refunded me.
This is your final warning before. You also sent me your return address. you fool.... So I suggest you pay me, or suffer the consequences.
Do not deal with this company
Do not deal with this company. I ordered what they claimed was a size 34 pair of shorts. What was delivered was sub standard and faulty, the zippers were broken and when I measured the waist, it was a size 40, not a 34. I requested a refund and all they offered was a percentage off the purchase price. When I advised them that I was legally entitled to a refund, quoting chapter and verse from the consumer rights act, all went quite and they stopped responding. Fortunately the card company if purchased the goods with has refunded my money.
Arguably the worst company I have ever…
Arguably the worst company I have ever purchased from, an utter Chinese drop ship scam. Shorts were the worst quality I have ever seen, their claim to have reverse engineered the Galvin Green shorts is a joke - these are dreadful. I have submitted a return, and am having to chase every single day, it’s been over 2 weeks, and they just keep saying they are very busy, and it’s in the queue for inspection. Joke of a company, golfers try Bogey Plus One instead
Untrustworthy company who produce tat
A company which is not transparent nor trustworthy. From start to finish was a dreadful experience. Their products are sub-par at the very best bordering on tat. They quite clearly operate out of China with their UK base being a flower shop in Southampton used for returns. Want your money back? You’ll be waiting for about 6 weeks with constantly having to badger them. Save your time and don’t bother using these charlatans.
Appalling service and quality
Appalling service and quality. The sizing is terrible, the shorts took an age to arrive then came without any labels or paperwork. Customer service string you along, claim they have not received the returns and are yet to provide a refund. Stay clear!
DO NOT BUY THESE SHORTS
DO NOT BUY THESE SHORTS. Terrible quality and terrible sizing!
Tried contacting for a refund with no response.
DO NOT BUY THIS PRODUCT!
Avoid these guys like the plague
Avoid these guys like the plague.
Saw their advert and thought “yeah, I’d like a couple of nice pairs of golf shorts for £50, why not give a little, unknown company a go”.
Maybe should have checked their reviews first.
Had a golf trip planned 12 days later, plenty of time for them to arrive…you would have thought!
But no, finally arrived 3 days after I got back.
Prior to my trip (and after the date I’d expected delivery) I checked their reviews and saw how very difficult they were to deal with so thought I’d get ahead of the game and cancel my order (as it wasn’t even in the country yet according to the tracking information), nope, that wasn’t possible apparently.
I had to accept delivery, despite being within my 14 day cooling off period…set out by the Consumer Contracts Regulations act 2013…and cover the cost of return. Who knew? 🤷🏻♂️
Anyway, the shorts finally arrived 3 days after I got back from the trip I’d specifically purchased them for (was a great trip by the way, drank too much and didn’t get enough sleep, you know the rest) and tried them on thinking “you know what; if they’re half decent, I’ll at least get the rest of the summer out of them”.
Guess what…they were considerably less than half decent. Shock.
The cheapest, worse quality product you could imagine. I’d have been better off buying some shorts off the looky looky lads we met on the golf trip!
Terrible fit, awful quality material, nothing whatsoever like the advert. Shocking.
Anyway, trying to get my money back now, will hopefully have it by the time we go on our next trip if I’m lucky.
Stay away from these guys, cheap tat, awful to deal with and late delivery.
Couple of tips for you…make sure you drink plenty of water when you’re golfing abroad…and get yourself a pair of shorts from a reputable brand, not these guys.
DO NOT ORDER FROM THIS COMPANY
Absolutely agree with all the other reviews. DO NOT USE THIS COMPANY! Ordered 2 pairs golf trousers in April arrived 7 weeks later, both wrong size sent! Returned to the Florists in Fareham after roughly 25 emails and literally just got the refund as I was going to take it further. Returning items cost me over £8 and it was their fault they sent the wrong size. This company should be closed down. Hope this review stops people getting ripped off
DREADFUL - Ordered 3 pairs of shorts
Ordered 3 pairs of shorts, delivery took ages and when they finally arrived the quality was awful, cheap nasty material and the sizes are ridiculous, probably based on overseas sizes if you get my drift. I tried one pair on and the plastic button fell off. I didn't even try on the other 2 pairs. I contacted the company and arranged a refund. I was asked to send them back which I did. They were signed for on the 20th June but they denyed that untill I proved it and sent photos of the "Gannaways Florist" where they were delivered to by their request. I have chased several times but still no refund. DO NOT USE THIS COMPANY.
The clothing is not as advertised
The clothing is not as advertised. It’s cheap. The sizes are off. They’ve cut the labels out and do not respond. Avoid.
3 weeks to arrive and they are the…
3 weeks to arrive and they are the cheapest poor quality shorts , you can see through them . Total rip off , the face book video is very clever and makes the shorts look great quality . I paid £50 for 2 pairs of shorts you could buy for £5 each . Scam
Scamming lying thieves
This website is a scam. They say products arrive in 2-5 days in the uk but they’re shipped from china and weeks later and I’ve still not received anything. Extremely poor
The 2 for one price and their adverts…
The 2 for one price and their adverts make the product look good. After 3 weeks of enquiries trying to trace the company, I received the cheapest quality of rubbish that you could imagine. Made in China. No shape size or support whatsoever. The size chart is totally wrong and the material is so thin. Other shops sell far superior shorts at half the price.
The old story, if it sounds too good to be true etc.
Please don’t be taken in. Steer clear of this company and don’t waste your hard earned money. You won’t get your money back and you have to pay for postage and packaging
Terrible product
Terrible product. Trousers arrived after 2 weeks. They look nothing like advertised. Stitching loose on both pairs. No point trying to return them, as the reviews indicate that is a waste of time. Please avoid this company.
This company is a SCAM!!
This company is a SCAM!!! I ordered from the in April took 3 weeks to even show tracking info and it eventually showed package delivered but I received nothing. I emailed them multiple times(there is no contact number) never heard back, only until I disputed transaction with my CC company did they email me back. Terrible customer service actually non existent customer service. Save your money and don’t order anything from these scammers.
Bought a muscle vest top when it…
Bought a muscle vest top when it arrived stiching had come away it was faulty I asked for refund and was informed they would only give me 20 per cent refund as the shipping would cost more to send back scam of a website items faulty and the refuse to refund full amount its not my fault it's faulty will never order from here again
AVOID!!!!!
Delivery took an age and shorts delivered bore no resemblance to ones advertised, not going to waste more time trying to return or obtain refund,avoid this company. Just hope this review saves others time and money..😡😡
Poor customer service and no way to track order
Placed order 4 days ago and still have not had a shipping confirmation nor can I track the item.
Would be nice to get some update on progress!?
Will cancel payment unless i hear within 24hrs
Beware of trueform
Ordered golf trousers 20 days ago, have not turned up, given tracking
Number that doesn't exist, they just say they can't do anything about deliveries. Scam job methinks. People beware.
They sent the wrong size and then…
They sent the wrong size and then expected me to pay for the return ! No pre paid label - quality lols very dubious too - avoid!
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