I liked the company because of their honest and excellent service, but I have some concerns. When you upload a file and want to correct any errors or add information, you encounter difficulties.
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Lees wat reviewers zeggen
I applied in early August for educational verification. However it was delayed and I contacted the customer care and no reply. I had to contact data flow and finally the person helped me identified it... Toon meer
1. True profile is very prompt in replying . 2.Very professional in their dealings. 3. Probably true profile needs to be a little flexible and not go by the book. This is true for cases which are h... Toon meer
I got my work experience certificates verified on time without delay. Joe Monares has been very helpful and answered all my emails when I needed to ask about few things. Joe also did help me to uplo... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
TrueProfile.io is powered by the DataFlow Group, a company which has been serving the PSV needs of government entities, authorities and companies around the world since 2006. By being built upon blockchain, TrueProfile.io’s aim is to provide these services in a modern environment which ultimately provides applicants with a portable, digital, professional portfolio while providing employers with the verified information they need to make the best hiring decisions.
Contactgegevens
Verenigde Arabische Emiraten
- help@trueprofile.io
- trueprofile.io
3,3
Gemiddeld
620 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
In my country we have war i lost all…
In my country we have war i lost all medical certificate.
I contacted with us about my certificate.,because I have account with True profile 5 years ago.
I contacted them within 3 days I got all my certificate in my account.
I recommend everyone to be safe with them
25 september 2025
Support response is not fast
Support response is not fast. The website is not flexible and complicated somehow. I sent two emails to the support, I got one answered and one missed so far. I hope you could improve these things in your website.
22 september 2025
Very nice and the team respond quickly
22 september 2025
Poor Correspondence Email by DataFlow
The correspondence email from DataFlow (redirected from TrueProfile) appears to be AI-generated and lacks the ability to provide clear and definitive responses, making it difficult for clients to understand the required documents. It may be more effective to have a real person respond to emails containing individualized enquiries.
12 september 2025
I really appreciate ur work
I really appreciate ur work. U make it easy and fast for me as msf require this verification for me and u guy did it fast.
Many thanks
18 september 2025
very detailed
11 september 2025
Amazing but can improve
Everything was perfect. However it gets confusing as documents are loaded on a different screen than the one that says verify and passport or ID you just have to guess if it is a part of verification or not because it never shows up. Process is straight forward but how to do is not. Plus if you stop half was it always keeps it as a draft without me saving it as a draft and now I have like 7 of the same things. I didn’t delete any because I didn’t wanted to lose the application.
7 september 2025
Difficult to get direct support ending with wrong document verification
Re:DFP1-2507-2547340. I have put up my specialist diploma for verification under licensing as this is required for my licensing in Malaysia. This is the first document that was uploaded into the website. However there were in sufficiencies and i have subsequently uploaded multiple documents. In the end, the verified document was my annual practicing certificate that did not need verification.
I had my suspicions hence i have requested whether there is a direct communication pathway that I can use but was not given any. I had directly dealt with Ms Priti Kumari and Tisha but still ended up getting a wrong verification.
I hope that there can be a direct chat so that a user can get help in real time. I have wasted my money and time in waiting for this and still had a wrong verification
Thanks
31 augustus 2025
Rip off & unprofessional
Severe delays and unprofessional. Had no clue how to verify. Responsible officer went unresponsive. Waste of time and rip off.
5 september 2025
So Good And fast
24 augustus 2025
It took a little bit of time in…
It took a little bit of time in approaching the university and fetching my data by trueprofile. I face like i have to run behind to get my data verified. In university told that they did not receive any application even after 25 days of requesting in true profile. Have to fasten the process to be early and on time.
8 augustus 2025
Antwoord van TrueProfile.io
Hi,
Thank you for your feedback! We are delighted that you had a positive experience with DataFlow. Your feedback encourages us to continue delivering excellent service.
Have a wonderful day!
Best Regards,
MI
DataFlow Applicant Support Team
Its very fast and easy to apply.👌👌👌👌I…
Its very fast and easy to apply.👌👌👌👌I would definetely recommend to my colleagues to use it.
14 april 2025
You took too long to give your…
You took too long to give your feedback!!! It was simple request
4 april 2025
Professional n on time
Simple process and clear instructions -
On time delivered the report
12 februari 2025
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