I liked the company because of their honest and excellent service, but I have some concerns. When you upload a file and want to correct any errors or add information, you encounter difficulties.
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Lees wat reviewers zeggen
I applied in early August for educational verification. However it was delayed and I contacted the customer care and no reply. I had to contact data flow and finally the person helped me identified it... Toon meer
1. True profile is very prompt in replying . 2.Very professional in their dealings. 3. Probably true profile needs to be a little flexible and not go by the book. This is true for cases which are h... Toon meer
I got my work experience certificates verified on time without delay. Joe Monares has been very helpful and answered all my emails when I needed to ask about few things. Joe also did help me to uplo... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
TrueProfile.io is powered by the DataFlow Group, a company which has been serving the PSV needs of government entities, authorities and companies around the world since 2006. By being built upon blockchain, TrueProfile.io’s aim is to provide these services in a modern environment which ultimately provides applicants with a portable, digital, professional portfolio while providing employers with the verified information they need to make the best hiring decisions.
Contactgegevens
Verenigde Arabische Emiraten
- help@trueprofile.io
- trueprofile.io
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Avoid them
Avoid them. They issue a wrong report and are then non-responsive to request to rectify their report. I have been following up on my problem with them for more than 3 weeks and they do not bother to response or resolve it. Its a mental torture if you want to deal with them
I can't do dataflow reports transfer to…
I can't do dataflow reports transfer to Malaysian medical council I have sent many massages through contact us ,my time is very critical need to do it urgent and I can't get reply ,I tried an email help{at} trueprofile .io but it is not excisting
Poor customer service
I have a problem with my education verification status and tried to contact the customer support multiple times and it have been 3 days since the customer support told me that they will contact the tech support but there’s no improvement since my issue occurred!
Efficient reply and documentation…
Efficient reply and documentation received well. Thanks
horrible experience
horrible experience! I submitted my documents 43 days ago and after estimation and review, they provided that the completion date will be 20 March. I waited patiently and only on 20 March reached to the support services to understand how much more time is required. They confirmed that the validation has been completed already and that they just need to prepare the report. Today, it's day number 42 (instead of expected 30 days) and whenever I ask them to provide update - they say they have no idea when it will be ready. It's the most incompetent firm that deals with the documents! I don't understand why the reports (which are not prepared manually when the data is validated) takes more than 8 days and that they can't even provide the estimated day of competition. This is a scam firm!
Great job.doing fast transactions
Fast response graet chance
Fast response and clear direction
Follow up and trust
problem with my dataflow old report
I had a problem with my dataflow old report and when I sent an email I got great assistance especially from Mr johndale .thanks
I have a wonderful experience with true…
I have a wonderful experience with true profile team, amazing and true professional team
Great customer service
The process went smoothly, specially because of person named Joemar, who guided me through the setup, provided regular updates and was extremely professional. The website needs improvement as it only focuses on medical profession and is not very user friendly.
You are amazing.
The time and the terms of varifications…
The time and the terms of varifications made me embarrassed.
Thank you
Thank you TrueProfile Team for your exceptional customer service. My special thanks to Mr. John, he was very helpful
We were a bit confused with the flow…
We were a bit confused with the flow actually. In the end, we found out that we need to pay first then only proceed with uploading the documents.
We are a bit hesitate to make the payment at first because we do not have the options of uploading the documents beforehand. We were scared that did we overlooked the option somewhere and we make the payment for nothing.
But everything was fine in the end, so now we learned that we have to make payments first then upload the documents that we want to verify.
Your response time is very fast.
Very professional and timely response
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