I made a purchase and realized my shipping address was not correct, I contacted True Sea Moss through their website and received a response almost immediately saying they could fix it. I sent them wha... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Our first order arrived today with one of the jars broken and leaking all over the box. We took photos and spoken with someone who responded quickly and resolved the issue immediately. I was kind of e... Toon meer
Bedrijf heeft geantwoord
Please order at your own risk. This company is sending me products after I've requested them to stop due to me not signing up for a subscription. I've also let them know that financially, I can't affo... Toon meer
Bedrijf heeft geantwoord
My package came and you can tell something had leaked before even opening the box. One of my three jars busted and it all spilled out. I reached out to customer support, showed the pictures and with n... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
True Sea Moss was created with one mission — to make natural wellness simple, real, and part of your everyday routine. We believe that health isn’t a trend — it’s a ritual. That’s why every jar, gummy, and powder we make is designed to fit easily into your lifestyle and deliver real, visible results. Our products are made from wild-harvested sea moss, blended with real fruit and no added sugar or preservatives. We keep things clean, transparent, and honest — so you always know exactly what goes into your body. Customers choose True Sea Moss for energy, focus, better digestion, glowing skin, and balance — but they stay for how it makes them feel. Thousands of people have already made it part of their routine, and the results speak for themselves. We’re proud to be a community-driven brand, built on transparency, consistency, and care. Every review, every message, and every story matters to us — that’s how we keep improving and growing together. Your health journey should feel good — simple, trusted, and real. That’s what True Sea Moss stands for.
Contactgegevens
210 W ARROW HWY STE E, 91773, Los Angeles, Verenigde Staten
- 8187513882
- business@trueseamoss.com
- trueseamoss.com
4,4
Uitstekend
2K reviews
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I love to see True sea moss so much .
I love to see True sea moss so much .. it is not a game if you're serious about your health and you want these minerals you need to try this product not want need to try this product. It was so delicious and beneficial to my health.
12 augustus 2026
Review zonder uitnodiging
Antwoord van True Sea Moss
Thank you for your passionate feedback and we are absolutely overjoyed that you love True Sea Moss so much and find it delicious and beneficial to your health! We truly appreciate your recommendation and your support 🌿
My order was lost and then it was found…
My order was lost and then it was found LOL The delivery service lost my package, and I messaged Seamus company and they Quickly replace my order, they were very helpful kind. I'm very kind. They did a fantastic job. Let's suggest you guys give them a holler and girls give them a holler.
12 augustus 2026
Review zonder uitnodiging
Antwoord van True Sea Moss
Thanks so much for your wonderful feedback and we are absolutely delighted that we quickly replaced your lost order with helpful and kind service! We truly appreciate your kind words and your support — we would be so happy to help you again anytime 🌿
I received my order and all of the…
I received my order and all of the containers were busted. I reached out to the support team and they sent me a replacement order immediately. As far as the Sea Moss idk yet. We’ll see when I get the new order. The support team is amazing
12 augustus 2026
Review zonder uitnodiging
Antwoord van True Sea Moss
Thank you for your wonderful feedback and we are truly sorry about the busted containers, but we are so glad our support team sent a replacement order immediately! We truly appreciate your kind words about our amazing team and we can't wait to hear what you think once you try the product 🌿
One bottle arrived broken
One bottle arrived broken, took pictures opened up their chat and with in 2 minutes they were sending me a replacement! So easy! Product is delicious too!
12 augustus 2026
Review zonder uitnodiging
Antwoord van True Sea Moss
Thanks so much for your wonderful feedback and we are truly sorry about the broken bottle, but we are so glad our chat sent a replacement within 2 minutes with such ease! We truly appreciate your kind words about our delicious product and your support 🌿
My jar arrived broken and True sea moss…
My jar arrived broken and True sea moss is sending another Jar. Great product really disappointed from delivery broken jar but Thank You for sending another Jar.
12 augustus 2026
Review zonder uitnodiging
Antwoord van True Sea Moss
Thank you for your wonderful feedback and we are truly sorry about the broken jar, but we are so glad we are sending another jar! We truly appreciate your kind words about our great product and your patience with the delivery issue 🌿
Busted jar and leaked everywhere.
My package came and you can tell something had leaked before even opening the box. One of my three jars busted and it all spilled out. I reached out to customer support, showed the pictures and with no hesitation they said they will ship a replacement of the jar that broke at no extra cost to me.
11 augustus 2026
Review zonder uitnodiging
Antwoord van True Sea Moss
Thank you for your wonderful feedback and we are truly sorry about the busted jar that leaked everywhere, but we are so glad our customer support shipped a replacement at no extra cost with no hesitation! We truly appreciate your patience and your support 🌿
Order got damaged in the first…
Order got damaged in the first placement and they gave me a new replacement one with no problems waiting for my new order to get here thank you
11 augustus 2026
Review zonder uitnodiging
Antwoord van True Sea Moss
Thanks so much for your wonderful feedback and we are truly sorry about the damaged first order, but we are so glad we gave you a new replacement with no problems! We truly appreciate your patience and your support while you wait for your new order 🌿
I love TRUE SEA MOSS so so much
I love TRUE SEA MOSS so so much! From the product itself, to the customer help 💕 I’ve only tried the pineapple mango one - so yummy and refreshing, great way to start your day, I want to try the spirulina one but I’m scared I might not like the flavor! Would love some recommendations 🤗 I’ve got a tote bag as a gift recently and it is amazing, great material and so dang cute, I take it everywhere… so practical! I put my subscription on hold as I ordered to many bottles, and the customer help was super helpful, kind and professional 💕 I’m so happy to be part of the TRUE SEA MOSS community 💕
12 augustus 2026
Review zonder uitnodiging
Antwoord van True Sea Moss
Thank you for your absolutely beautiful feedback and we are overjoyed that you love TRUE SEA MOSS so so much from the product to the customer help! We are so glad you love the pineapple mango and we would recommend trying the spirulina if you enjoy earthy flavors - it is delicious! We are so happy you love your tote bag and that our team was super helpful, kind, and professional when you put your subscription on hold - we are so honored to have you as part of the TRUE SEA MOSS community 🌿
Fast Easy and Clear Direction
Fast and easy cancellation of my order and clear steps to cancellation of my subscription!
12 augustus 2026
Review zonder uitnodiging
Antwoord van True Sea Moss
Thanks so much for your wonderful feedback and we are absolutely delighted that we provided fast and easy cancellation of your order with clear steps to cancel your subscription! We truly appreciate your support and we would be so happy to welcome you back anytime 🌿
A1 customer service
My initial order was sent very fast. The taste of the Mango Pineapple is so delicious. Can't wait to try the Soursop. I needed help with my order and I used the chat for assistance. Even though I couldn't see Gina I believe she gave me service with a smile. Thank you it was a great start to my day.
11 augustus 2026
Review zonder uitnodiging
Antwoord van True Sea Moss
Thank you for your wonderful feedback and we are absolutely thrilled that your initial order was sent very fast and you find the mango pineapple so delicious! We are so glad Gina provided you with good service - we truly appreciate your kind words and we can't wait for you to try the soursop 🌿
Great product
Great product, excellent customer service, and shipping was quick and on time.
12 augustus 2026
Review zonder uitnodiging
Antwoord van True Sea Moss
Thanks so much for your lovely feedback and we are absolutely delighted that you find our product great with excellent customer service and quick, on time shipping! We truly appreciate your support and we would be honored to keep serving you 🌿
Very prompt and professional response.
Very prompt and professional response.
11 augustus 2026
Review zonder uitnodiging
Antwoord van True Sea Moss
Thank you so much for your wonderful feedback and we are absolutely thrilled that you found our service very prompt and professional! We truly appreciate your support and we would be so happy to help you again anytime 🌿
This is experience has been amazing
This is experience has been amazing. The customer service has been amazing. They’ve always been so helpful, especially when I have my financial issues throughout the week or throughout the days. Truly, these beautiful moss have really been a game changer because they have helped me with my energy my nails are growing. My hair is healthier. Truly, my skin feels healthier. My body feels great. My gut is so much better truly they have helped so much and I’m so grateful for them.
11 augustus 2026
Review zonder uitnodiging
Antwoord van True Sea Moss
Thanks so much for your absolutely amazing feedback and we are overjoyed that your experience with us has been amazing with helpful customer service! We are so thrilled that our beautiful moss has been a game changer for your energy, nails, hair, skin, body, and gut — we truly appreciate your kind words and we are so grateful to be part of your wellness journey 🌿
The product is amazing!
The product is great! With the service to match! Prompt, easy, and clear support. Very happy customer!
11 augustus 2026
Review zonder uitnodiging
Antwoord van True Sea Moss
Thank you for your wonderful feedback and we are absolutely delighted that you find our product amazing with service to match and prompt, easy, and clear support! We truly appreciate your support and we would be honored to keep serving you as a very happy customer 🌿
Antwoord van True Sea Moss
Thank you so much for your wonderful feedback and we are absolutely thrilled that you have had a great response from our customer service so far! We truly appreciate your support and we would be so happy to help you again anytime 🌿
Antwoord van True Sea Moss
Thanks so much for your lovely feedback and we are absolutely thrilled that you had a great experience with us! We truly appreciate your support and we would be so happy to welcome you back again soon 🌿
Great response
Received my order today and one of the jars was busted and customer service quickly responded and told me they would be sending me a replacement jar. Thanks for the great customer service.
11 augustus 2026
Review zonder uitnodiging
Antwoord van True Sea Moss
Thank you for your wonderful feedback and we are truly sorry about the busted jar, but we are so glad our customer service quickly responded and sent a replacement! We truly appreciate your kind words and your support 🌿
I had a problem with my shipping…
I had a problem with my shipping address, and it was very easy to comunicated with the costumer support and Alex really helps me with this issue. The reponse was quick and efficient, I really recommend True Sea Moss.
11 augustus 2026
Review zonder uitnodiging
Antwoord van True Sea Moss
Thanks so much for your wonderful feedback and we are absolutely delighted that Alex really helped you with your shipping address issue with quick and efficient response! We truly appreciate your recommendation and your support 🌿
What for subscription
Once you order your automatic in a subscription which is hard to ,cancel. Once I finally found it you have to be sure you cancel all orders if you asked for more than 1 flavor. Then they had a recall now chatting with them was very easy she walked me through everything and sent out new ones. My only bad experience was canceling.
11 augustus 2026
Review zonder uitnodiging
Antwoord van True Sea Moss
Thanks so much for your honest feedback and we truly appreciate you sharing your experience with the subscription and cancellation process. We completely understand your frustration about finding it hard to cancel and we want to clarify that our subscription model is outlined at checkout, but we always want to make it as easy as possible for our customers. We are so glad our chat team was able to walk you through everything and send out new ones - we truly appreciate your support and your patience 🌿
Great company
Great company. Very responsive customer service. Clear process with subscriptions and cancellations. Yummy product that works! It’s the only thing I’ve stuck with during this glp1 journey.
10 augustus 2026
Review zonder uitnodiging
Antwoord van True Sea Moss
Thank you for your wonderful feedback and we are absolutely thrilled that you find us a great company with responsive customer service and clear processes! We are so glad our yummy product works and that you have stuck with us during your GLP-1 journey — we truly appreciate your support 🌿
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