Trusted Caskets Reviews 

I was extremely pleased. I ordered the wrong casket as it was not made for cremation. I called the company and the representative said it was no problem to change the casket and guaranteed that it would still arrive the next day. I did not like how the cremation casket looked online but I was pleasantly surprised when it arrived because it looked so much better than the photos online. I was provided with a tracking number which eased a lot of anxiety. The casket arrived on time and looked great.

Very trustworthy! Casket arrived just as promised in beautiful condition . Top quality and the price beat anyone else. Highly recommend for when the time comes for this type of service

The casket we wanted, in stock, delivered on-time, and at a good price. Thanks

Ordering was easy and the casket arrived when they said it would. Highly recommended.

We were offered several casket options by different vendors, including the funeral home. The funeral initially informed our family they would “price match” any casket found online. We provided them the link to Trusted Caskets with our selected casket and the Director himself said, “Buy it directly from Trusted Caskets, we cannot match the price and the quality is better than what we have in stock”. Customer service and shipping was excellent, funeral home received it a day early. We highly recommend Trusted Caskets for any and all funeral needs.

Everything went smooth as afar as deliver and purchase it had a 1/2 scuff/ding on corner but otherwise nice overall

I was satisfied how easy it was I ordered over the internet it arrived exactly when it said it would be and looked just like the picture online and was happy with my purchase.

Originally, we bought the casket in Costco since this is a known store, and we regretted! The casket was delivered damaged, it has big dents all over it. Time was running out, but fortunately, we found this great company, and it turned out that they have the same casket but even cheaper. We called phone support, explained the situation, and we were promised to deliver the coffin to our Mortuary the next day. The next morning at 9am we have received a delivery notification! we couldn't believe that everything happened so quickly! Excellent service and customer care! They deserve 10 stars for their personal touch. Recommend!

Such an easy purchase. Fast and unbeatable pricing. So very impressed as I was very nervous to make aa purchase like this online.

Price was good, very competetive. Shipping was no problem. Everything started out just fine.
However, when unpacked and inspected at the funeral home, the lid-closing mechanism was defective. It would not cinch down tight, but there was no time to request a replacement, so we had to go with what we received.
The casket lid has several "U-shaped" catch-points that fit into the edge of the lower part of the casket. Then when cranking the lid shut, the lower edge is *supposed* to have hooks that engage each U-shaped catch point and tighten down to secure the lid when turning the crank-key.
The metal strip in the lower edge appears to have been installed backwards with hooks facing the opposite direction and would not/could not engage the catch-points to secure the lid.
Very disappointing. I suppose you get what you pay for, but this flaw was truly unacceptable.

I purchased the Roosevelt Casket. It looked more beautiful in person. I was very impressed. Customer service was excellent and the sales rep was extremely patient with answering all my questions.

Due to covid, we have to prepare for this kind of thing

Tim was Wonderful...He took
Care of everything. It is really Great to have someone understand what you are going
Through Also The same Casket was
$3,800!! I got this Beautiful Blue
Casket (my husband's favorite color) inside on the top it said
IN GODS CARE FOR $1,200

Very easy to purchase the product. Agent very knowledgeable and courteous.

Trusted Caskets provided a quality casket in an amazing amount of time (24 hrs. from shipping) and at a great price. They also kept us informed each step of the process so we did not need to worry about when the casket would arrive at the mortuary. Our family was so grateful to have this important element of our father's funeral handled so well. Trusted Caskets performed far above expectations! We were truly pleased.

Excellent customer service from initial contact to delivery it was a pleasure doing business with Trusted Caskets, keep up the good work.

I placed an order thru Trusted caskets & they delivered a BEAUTIFUL CASKET on time & at a great price. It's bad enough having to go thru financial stress of a funeral but they made it easy & affordable.

Thank you very much.

We were very pleased with the casket, service, quick delivery, and saving over $2000 !!! The casket we chose was rose pink and lilac and much prettier in person than the online photo, to the point that one guest told me it was the most beautiful she had ever seen! Truth be told, it was very striking with our pink, white, and lavender flowers. I did call their 800 number before ordering and my questions were answered. I purchased it late Thursday evening and it was delivered the following Monday. (I also allowed a 3 day pre-funeral "cushion" just in case.) Here's a tip not anywhere on their website order form : Put the name of the deceased in the same box as the shipping address of the mortuary along with the name and phone number of your contact person there. Just type it all in, the box expands. There is no other space to put this important info. Also, make sure you don't ship it to your house!