TrustVISA.vn Reviews 19

When you approach an agency like TrustVISA you're usually under a good deal of stress. Ellie was calm, helpful, and delivered what she promised. There was even a representative to meet me at Arrivals and see me through immigration. I hope I never need their help again, but if I do I shall return with 100% confidence.

I would rate TrustVisa 100 stars, if possible for getting me out of an impossible situation. I already landed at the Airport in Vietnam and was denied entry. A situation even immigration didn’t see a way out off (considering it was a national holiday) and required me to leave the country and come back even if I managed to get an urgent visa.

Briefly about the situation. Even though I didn’t need a visa for the passport I hold, my passport expiry date was less than 6 months which means I didn’t qualify for the 45 days free visa and hence I needed a visa to access the country. I only realised this at the airport in Vietnam.

I was then being held at the airport for 5 hours till the next available flight later that evening before we contacted TrustVisa.

Not only did TrustVisa help me get the express visa on a national holiday, I also didn’t need to leave the country. I am really surprised and impressed.

I 100000000% recommend TrustVisa!!!!!!

I didn’t realise that I would need a visa as I was travelling on my Irish passport instead of my British one. We were leaving for our honeymoon this morning (Sunday, and a Bank Holiday in Vietnam!) and as I didn’t know what to do I missed my flight! I then told my sister, who recommended TrustVisa.vn.

They sent me an acceptance letter within 15 minutes so that I could board the next available plane, they reassured me and kept me informed for the duration of my trip, they were kind, patient, and efficient! They organised an eVisa for me to be ready three hours after I landed, but in the end it was less than two hours.

I was so impressed with their efficiency, they saved my honeymoon! I was so stressed and they reassured me and fixed everything. Kate handled my case, she answered all my questions and remained available to me for the duration of the travel, checking that I was ok and had got my suitcase (they arranged for it to be stored at lost and found, right next to the main exit).

I can’t praise them highly enough, and thoroughly recommend them!!

They helped me with getting an emergency visa within the span of 15 minutes. They frequently updated me on how to collect and use my visa when in Vietnam and were very very nice!

got an emergency visa from them in 15 minutes and they helped us fast track through immigration! amazing service and customer service! quick and easy!

I want to extend my heartfelt thanks to the Ellie for her incredible support during a very stressful time. Traveling can be overwhelming, and I found myself in a state of distress after missing my flight due to visa, Thankfully, Ellie was there to help me navigate through it all.

She ensured that my visa would arrive the next day in time for my change of flight (I had it within 15 minutes of payment ) and she arranged transport for me, making an incredibly challenging situation feel manageable. Her kindness and professionalism truly transformed my experience, turning what was initially a very bad checkin into a much better one.

Thank you so much, Ellie, for being such a wonderful support! I genuinely appreciate everything you did for me.

I had support even before submitting my application! It was great ! They helped me a lot and allowed me to double check directly with the official website , so is 100% trustable!!

Fast response, excellent service, would recommend to others

Trust Visa just made my journey possible thank you so much !
Got my visa in less than 12hours

We planned a trip to Vietnam for our honeymoon and was met with consistent struggles to obtain our tourist visas. While the Government e-visa process (which is still in process as I write this) and even Klook’s “urgent process” were disappointing and unresponsive nearly making us unable to board our flight, TrustVisa was able to swoop in and save the day just 30 minutes before our plane was set to board. The team was incredibly responsive and made sure to keep in touch through every flight and layover until we finally laded in Vietnam. They even went beyond that, making sure to meet us at the immigration station with our printed visas and a fast track through the crowd. 10000% recommend.

The effort put in and the fact I needed my visa quick was so efficient . I even rang from Australia to Vietnam and was assured visa would arrive in time and sure enough it did

The best service

Worked perfectly fine and the employee was very helpful

Super easy, fast responsive and convenient.

We messed up the date on our visa, realised at the airport and were helped through getting the visa completed in under one hour. Customer service was extremely friendly and helpful. A bit pricey but worth it for situation we were in.

Thanks to this agency, I got my Vietnam visa super fast. Great experience!

They helped me very fast . And also a guy met me at the airport and also helped me through all paper work . These guys are legit . I recommend them . 100% I would be screwed if I didn’t get these guys to get my emergency visa . Amazing help .

Great service and had an experience with the team. Highly recommend

I ran out of options to get a Visa on Arrival and TrustVISA came through last minute. True to their word, I got my visa on arrival approval letter on time, and I was able to travel into Vietnam. They literally handled the passport control process and constantly checked on me until I left the country.
I highly recommend their services as a 10/10. Very professional, always responsive, and they keep their promises. I'll definitely use them again when I have to!

Fast and Reputable service. Highly recommended