Quick delivery as promised and perfect product for my grandaughter. Very comfortable fit for a slightly tubby child. Well done Trutex
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The school grey trousers are great. Unfortunately the front stitching comes undone just below the zip. I have had to have 3 pairs out of 5 repaired.
Bedrijf heeft geantwoord
Very happy with the product order for my daughter's new journey, starting secondary school. The skirts, I can honestly say, are of excellent quality. Little lady is a few months in now, and the sk... Toon meer
Bedrijf heeft geantwoord
After a recommendation from a friend who had bought from Trutex, I decided to invest in some quality shirts for my son as he started secondary school in September. Being sporty and always on the move,... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Trutex
Geschreven door het bedrijf
Trutex is Britain's best-loved uniform brand, having supplied quality garments for over 150 years. Our heritage for quality gives us a leading edge in the market, providing the very highest standards of schoolwear and sportswear for school children.
Today as one of the UK's oldest and best-loved school uniform brands, our heritage for excellence continues. We supply uniform and sportswear to thousands of schools throughout the UK and across the world.
You can be assured that when you're buying uniform from Trutex, you're buying the best!
Today as one of the UK's oldest and best-loved school uniform brands, our heritage for excellence continues. We supply uniform and sportswear to thousands of schools throughout the UK and across the world.
You can be assured that when you're buying uniform from Trutex, you're buying the best!
Trutex
Geschreven door het bedrijf
- Uniform they grow out of, not wear out
Contactgegevens
Jubilee Mill, Taylor Street, BB7 1NL, Clitheroe, Verenigd Koninkrijk
- 01200 421206
- td@trutex.com
- trutex.com
4,3
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4K reviews
Heeft 100% van zijn negatieve reviews beantwoord
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I ordered 6 short sleeve shirts and…
I ordered 6 short sleeve shirts and received 4 shorts sleeve and 2 long sleeve shirts, after 2 emails to try to correct the issue I have had no response. Very poor customer service.
9 maart 2026
Antwoord van Trutex
Hi Ian,
We are very disappointed to see that you have left two 1 star reviews regarding our customer service.
I have checked your account and can see that you emailed us on Saturday 14th March. Our Customer Service Team replied on Monday morning requesting images so that we could investigate the issue further. You then emailed again on 23rd March advising that you hadn’t received a reply, so we re sent the original response and replied to you straight away.
Could you please check your junk or spam folder in case our emails have been filtered there?
We are, however, pleased to hear that you are happy with the quality of the shirts, and we hope to resolve this matter for you as quickly as possible. I have asked a member of the team to contact you by telephone this morning.
Kind regards,
Elizabeth
Brilliant site lots of special offers
Brilliant site lots of special offers. Good selection of sizes. Lots of schools to select from. Have used several times. Know exactly which site to go to first thank you Trutex. Fast delivery.
7 november 2025
Antwoord van Trutex
Hi Janis
Many thanks for your wonderful review on all counts and for your continued support.
Much appreciated.
Elizabeth
Good quality, quick delivery
Clothes arrived quickly and the guidance on the website (large fit for girls shirts) made sure we got the correct size.
5 maart 2026
Antwoord van Trutex
Hi Martyn
Thanks for your feedback on the size guidance we offer on the website. Your support is much appreciated.
Kind regards
Victoria
As all purchases should be.
As all purchases should be. Easy.
Order arrived in great time, unfortunately one of the items didn't fit and I had to return but it was refunded as soon as it was received. No complaints whatsoever.
3 maart 2026
Antwoord van Trutex
Hi
Thanks for the feedback - our order system is very straightforward - so we're delighted to hear that you approve.
Thanks too for the positive comments customer service.
Kind regards
David
Far too long!
Unfortunately the shirts were far too long, they fitted my 14 year old daughter like a dress! They dont offer exchange bit return process was straightforward.
16 februari 2026
Antwoord van Trutex
Hi Frances
I have responded to your feedback under the product review you left with regards to advice on fit, and I am pleased to hear that you found the return process straightforward.
Kind regards,
Elizabeth
Great overall product & service
Quick delivery. Loved that a lot of the packaging was recyclable and not plastic. Have tried lots of white school shirts for my son but these are the only ones where he loves the fit. They wash and iron lovely.
2 maart 2026
Antwoord van Trutex
Hi Justine
Thank you so much for your wonderful review! We’re delighted to hear that you were pleased with our service and quick delivery. It’s great to know you appreciated the recyclable packaging - we’re always working to reduce plastic where we can.
We’re especially happy that your son loves the fit of his school shirts and that they wash and iron so well. That’s exactly the kind of feedback we love to hear!
If you ever need anything else, we’re always here to help.
Kind regards
David
Good customer service
Good website, prompt delivery and great customer service. The courier lost my return, but Trutex got it sorted.
4 februari 2026
Antwoord van Trutex
Hi
Thank you for taking the time to leave us a wonderful review! We aim to provide an easy shopping experience, so I am pleased you found our site easy to navigate and Customer Services were able to assist with the return.
Kind Regards
Antwoord van Trutex
Hi
Thanks for the feedback - our order system is very straightforward - glad you approve.
Thanks too for the positive comments on value and payment.
Kind regards
David
Great fit great materials
Have been looking for good fitting school trousers and have at last found the best around
2 februari 2026
Antwoord van Trutex
Hi Mary
Super feedback - thanks for letting us know you're happy with the fit and quality.
Kind regards
Elizabeth
One Happy Granddaughter
Ordered a skirt for my Granddaughter for school, found the same one on Trutex website cheaper than the company the school uses for the regulated uniform, fast dispatch and one happy Granddaughter
Recommend Trutex for cost customer service and dispatch.
2 februari 2026
Antwoord van Trutex
Hi Linda
It’s great to know you found just what you needed on the Trutex website at a better price, and we’re pleased our fast dispatch helped make the experience even smoother.
Thank you for recommending Trutex for value, customer service, and quick delivery.
Kind regards
David
Antwoord van Trutex
Hi Catherine
Your kind comments on quality and service are much appreciated.
Kind regards
Victoria
You Made every thing easy and the…
You Made every thing easy and the quality of the garments is brilliant thank you
12 februari 2026
Antwoord van Trutex
Hi Samantha
Delighted to hear you found our ordering system straightforward and that you find the quality of our schoolwear brilliant. Your 5 stars are very much appreciated.
Kind regards
David
Really fast delivery
Really fast delivery. Excellent quality and some stretch which is really good for school. Just bought a larger size for my growing daughter
10 februari 2026
Antwoord van Trutex
Hi Kath
Great to hear your order arrived quickly and that you’re pleased with the quality and comfort of the uniform. It’s great to know the stretch is working well for your daughter and we hope the new size serves her just as well as she grows.
Kind regards
Elizabeth
Antwoord van Trutex
Hi Junny
This is great to hear, thank you for your review.
Kind regards
Victoria
Brilliant quality
Very happy with the product order for my daughter's new journey, starting secondary school. The skirts, I can honestly say, are of excellent quality.
Little lady is a few months in now, and the skirts have certainly been put through their paces. The pleats are still holding up after numerous washes, and the colour hasn't yet begun to fade whatsoever.
I would be happy to recommend this company for any parent who needs good quality school uniform, which won't require you to buy new items and sooner than you need or like to!
23 juli 2025
Antwoord van Trutex
Hello again Sharntel
We’re delighted to hear that your daughter’s new school journey has started off well and that the skirts have been a great choice. It’s fantastic to know that the quality has lived up to your expectations.
We’re really pleased the skirts have stood up to day‑to‑day wear and that you feel confident recommending us to other parents looking for durable, reliable school uniform. That means a lot to us.
Kind regards
David
Antwoord van Trutex
Hi
Thank you for the 5 stars on quality and delivery.
Kind regards
Elizabeth
Antwoord van Trutex
Hi Lisa
Thank you for your kind review on quality and service.
Kind regards
Elizabeth
Girls School Shirts
I have to buy revere shirts from here as they do larger teenager sizes, however the quality the shirts are terrible, they go manky yellow even when you follow the washing instructions, The ordering service and delivery were excellent and they take Klarna which is a bonus for us secondary school buyers!
14 augustus 2025
Review zonder uitnodiging
Antwoord van Trutex
Hi there
Thank you for taking the time to leave your feedback. We're really pleased to hear that you were happy with our ordering service, delivery and Klarna option, but we’re very sorry to hear about the issues you’ve experienced with the quality of the revere shirts. We’d really like to look into this for you - could you please share your order number with us so we can investigate as quickly as possible? Please email td@trutex.com.
We look forward to hearing from you.
Kind regards
Victoria
Outstanding customer service
Great trousers, fit well. Customer service was outstanding as I had a faulty product and was rectified and a replacement item was sent out straight away
29 januari 2026
Antwoord van Trutex
Hi Michelle
Thank you so much for your wonderful review!
We’re really pleased to hear that you love the fit of the trousers and that our customer service team could quickly resolve the issue with your faulty item. We always aim to put things right as swiftly as possible, so it’s great to know the replacement reached you without delay.
Kind regards
Elizabeth
Eco-friendlier packaging
Items were promptly delivered. I like the new more environmentally friendly brown paper packaging!
28 januari 2026
Antwoord van Trutex
Hi Peter
Thank you so much for taking the time to leave us a review. We’re really pleased to hear about your positive experience.
We’re especially proud that you noticed our environmentally friendly packaging. Sustainability is a big focus for us, and we’re continually working to reduce waste, use recyclable materials, and make choices that are kinder to the planet - so it means a lot when customers appreciate these efforts.
Thanks again for your support!
Kind regards
David
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