Bliss Cosmetics Reviews 110

Buyer beware! Scam artists! I placed an order and my MasterCard was charged and never received my order. Upon contacting customer service for a refund it has been one excuse after another. I have not received my order or my refund and it has been over 1 month.
Save your money and shop elsewhere. I am hoping by writing this review it will save other people from going through what I just went through. Buyer BEWARE !!!

I'd like to give no stars. Ordered 3 months ago. Never got it. Buyer beware.

Bliss is a SCAM. I purchased in January and never received the order. When I checked my card statement there was a duplicate order charged. That's more than $300 that they took. I keep messaging them and getting a response stating that they sent it to there financial team to take care of. When I state I want a refund of all charges, No Response. Still waiting.

Did not receive $63.00 of this company's skin products! Am SO angry that I was taken for my money like so many others! Can't email them because it's not a legal email address! Now, who should I contact?

I have 5 charges amounting to approximately $230 posted on my charge card. I would like for someone to give me a call and clear up this matter. If you would leave a name and number I will return the call Gerri Lawrence 336/601-4093

Don’t buy from this company. They are a rip off. I tried for six months after I paid for my product to get it. NOTHING! No refund. Only excuseds

I ordered your product as a Christmas Gift back in November 2025.

I received an email notification that "my package had been handed over to the logistics partner n it should be making its way to you in the upcoming days. this was from your shipping department"

Nov 28, I notified your company that I have NOT RECEIVED the product but MY CREDIT CARD WAS CHARGED.

Nov 28, I received your "APOLOGY for the slight delay in processing." from Charlotte, customer service team.

Dec 5, 2025 I wrote back and stated I received NO STATUS and requested a REFUND to my CREDIT CARD and to cancel the order.

Dec 7, 2025 I received a response from Charlotte, customer service team, "really sorry for the continued inconvenience caused by waiting for your order for a long time, and I truly understand why you wanted to cancel your order now. As per my request, I have submitted a request to cancel your order and will update you as soon as the cancellation and refund have been processed. Appreciate your continued patience as we work to resolve this for you."

Dec. 7, 2025 I returned a response thanking Charlotte for the follow up email but I wanted A REFUND AS SOON AS POSSIBLE.

Jan. 7th, 2026 I received and email from infoformsubmitapp.com- "just to confirm we have received your inquiry, we will get back to you as soon as possible."
This is totally ridiculous, to hear nothing but Bull$$$$ from your company. If this is the way you run a company, it is not believable.

It is now, MARCH 8, 2026 ---2 MONTHS since your company's last response and I have not receive a REFUND.

I guess I have no alternative but to bash your company on every social media, file complaints with the Better Business Bureau and other sources.

All, I wanted was my REFUND. How HARD IS THAT????????????????????

My order from Bliss Cosmetics arrived at my Post Office with a notice that counterfeit postage was used. If I wanted my order I would need to pay another $16.60. What a SCAM!

I ordered some product for my wife’s birthday in june’25, nothing arrived but empty promises till December ‘25. I think it is a scam, to string you along

I ordered a product over two months ago and have written numerous emails. Had only one response saying it had been delivered, which it had not. I email them daily with no response of how to correct this. They have my money, but I don't have a product or any way of getting in touch. It has horrible customer service and I feel totally ripped off of my $100.00 with no way to get compensation.

Ordered $105 serum that never arrived.this is a total scam company, I disputed with my bank and received credit.

I ordered product in mid November. The order never shipped. I have requested my money back multiple times. I keep getting canned responses they are trying to resolve. Don't order from them!

Placed order in April 2025
Paid $500 plus Australian
Still waiting for the products
Numerous emails but still no order received
Requested my money back
As at today 30 December 2025
Still no order received despite numerous requests Order placed from Melbourne Australia.

Over a month since order and can't get an eta or tracking on order. Their money back guarantee means nothing if they can't provide tracking or give excuses. Every automated email response is from (one of the owners). Avoid this company at all cost. It is questionable Chinese product with no US support.

Horrible company. I placed an order on 9/30 and twice have received emails that the order has been shipped. I have never received anything. When I ask for a refund I am told they can’t issue refunds. So have paid for an order without receiving anything. Avoid doing any business with this company.

My experience shopping was troublesome, because my Credit Union kept stopping the transaction. (Bliss was not the problem.) I wasn't able to buy the cream, because of the CU. If you want the biggest discount, the Black Friday discounts are deeper than prices on the website. Their sales pitch speaks the truth. I wrote to Bliss, explained my bank issues, and asked them to honor the price for the cream. I'm waiting for a response from them. I expect them to be honorable. I offered a different credit card for the cream. I noticed the company is in Latvia. That may be why mail is slow. We'll see how it goes from here. It's not their fault or my fault that my CU canceled part of my order. Please send me the cream, Bliss, & I'll give you a new number; I promise.

Completely unprofessional. They keep saying they will send the product but it never arrives. It's a big SCAM. Don't fall for it.

Just received a Black Friday email from Bliss.
I wouldn’t deal with Bliss Cosmetics again even if goods were free !
A dreadful, unprofessional company to deal with and I still have the financial scars to remind me.

Ugh I ordered Oct 4 and still have not received my order. What a waste of money. I’m very sad I didn’t get to try the product.

Do NOT order from this company. I ordered back in June and still have not received the product or a refund. Email after email promising me they are getting me a refund and still nothing . They are a scam.