HealRay Reviews 

great customer service. purchased year ago.
I recently bought a different brand device to try and it doesn't compare. Healray is much better

I purchased this after a recommendation from my dentist. I will get a progress report on my gums every 6 months & will update then

Experienced charging issue with purchased healray device made contact with healray team they instantly organized replacement

Very helpful and a great device. Customer service is very good.
Thank you very much 😊

I gave 4.5 stars…because nothings perfect and because I truely believe it is helping my dental health.
I initially brought 2… one for my husband and one for me. Mine stopped working after a week or two,I contacted Healray and a new one was promptly sent to me.
Thank you thankyou team Healray.
I use mine twice a day sometime three!
I do believe that it is very beneficial oral care and would recommend to those people with gum issues. I like the toothpaste too, a little exy but the buy 2 get 1 free helps. Exchange rates make it expensive. My sister has brought one to and likes it.

I contacted customer support about my device. It has been malfunctioning recently and would not run for the entire treatment time. Support immediately responded to my email and promised a replacement device. They were very pleasant in their email communications.

I originally bought their products but had an issue with two items, they actually reached out to me to ask why I stopped purchasing their products. I told them what happened and they sent me the items. That is real customer service! I would recommend giving their products a try because they stand behind the products they sell!

I love my healray but something happen to it and stopped working but because they have an amazing team and prompt customer service- I was sent a replacement immediately. Thx healray team !!!

I just received my RLT oral care device last week & could already tell that my gums were less aggravated after 2 uses.
It stopped working after only 3 uses though. But when I reached out to HealRay they immediately responded & offered to send me a new one, no questions asked. I'm still waiting for it to arrive, but I am very excited to see how great my mouth feels after using it consistently for a longer period of time.

I've been using my HealRay for about 9 months now, and it has done exactly what it promised. I'm genuinely impressed with the product and have become a true HealRay believer.

Recently, my device stopped charging, and I contacted customer service. They quickly helped me troubleshoot the issue and determined that the charging cord—not the device itself—was the problem. They immediately offered to send me a replacement cord at no charge.

The customer service team was polite, professional, communicative, and responded promptly through email. I actually found email support to be more effective than calling.

Thanks to their quick help, I'll be back to using my HealRay soon!

I can say that that the HealRay red light unit has helped with my gums. I use it every day. Also I had a question on the charging and they very quickly answered my question even on the 4th of July holiday.

My gums less sensitive.. love this product❤️

Bought my unit over a couple of months ago been working great,unfortunately it stopped charging,reached out to the company and with great professionalism they have without hesitation gone ahead with shipping me a replacement.great company.Thank you

Love the product! I've noticed my teeth are whiter and big improvement with my bleeding gums.
Fabulous customer service. Thank you!

Awesome product my bleeding reduced around 80 % in the first two weeks!! Get yours now!!

Upon purchasing the Healray product, I was very skeptical that this unit would bring me reilef in the area that I was having an issue with in my mouth/gums.

I'm a Chiropractor, and have studied the healing benefits of Red Light therapy, when administered to the body.

I thought I'd give Healray a try, even though I was slightly on the fence as to it's affectiveness, and much to my surprise, it has helped me tremendously.

The inflammation in the gum area has reduced dramatically, thus reducing my pain/discomfort. I am so impressed with Healray, and I am now touting it to my patients as well, who have dental issues.

On a seperate note, Healray has such an excellent customer service staff, that has made it a pleasure to do any kind of correspondance. I thank Jusamine for that, although I may be spelling her name incorrectly.

I highly recommend this product and this company, and I almost forgot to say that I had purchased a similar unit on Amazon (no knock on Amazon or the company that I bought from), prior to Healray, and the unit was very inconvenient, in that I had to be right by the wall socket to use this unit.

Healray has designed their product in such a way as to make it so convenient to walk around with if necessary to do so.

I know it's only a 5 mins treatment, but it's annoying to have to be attached to a cord, and stand by the socket.

Thank You Healray,
Dr Dean

I have erosive oral lichen planus. Needless to say, my gums are a mess at times. In addition, a biopsy was done for the OLP diagnosis on tooth 21. When the gum is removed for a biopsy, it leaves a lot of the tooth exposed. I was considering a graft. Fast forward to using the HealRay device for almost 2 months, along with their toothbrush and the gel, I am happy to report the gum at tooth 21 looks so much better that I do not need a graft. Even my dentist was impressed. I do use the device longer than 5 minutes a day - you can look at the FAQ to see that it is ok to use up to 15 min a day - and will continue to do so! With OLP if I eat something I shouldn't, of course my gums will get inflamed, so I will continue to do my best to avoid foods and drinks that will exasperate my condition. That said, it is really nice to have this tool available as I see marked improvement! The toothbrush is beyond awesome also!

This is a miracle worker for me and the costumer service is also extraordinary!!
I was diagnosed by my dentist to have receding gums so badly at my 59 years of age that they needed to do a procedure which I knew was very painful and probably not a solution any way so I was devastated.
I saw a healray add on Facebook and decided to give it a try last year in October; I was not going to go under any knife before Christmas anyway and thought last resort would not hurt if it doesn’t work at least I tried.
By December I noticed great improvement but we all love ourselves more than we can imagine and I thought I better go ask the dentist if it’s just me or this is magic
Well the dentist said to keep it up cause it was working and maybe by January we could cancel my scheduled procedure.
Then unfortunately my decide broke down out of the blue, one day it simply quit charging and I paniced so I inediately co texted costumer service and they sent me a new device right away no questions asked not wanting me to return the faulty device first.
Well that was great but I never received it !!! I got the tracking number and all but it simply got lost before it reached me so I contacted costumer service again and told them what had happened and how freaked out I was cause time was ticking away and I had to be constant with my treatment to avoid a bad procedure I had coming !
They were ever so gracious to basically overnight ANOTHER device !!! Which did get here and I was able to finally avoid the dreaded knife to my gums !
I tell you I am their ever so captive costumer and will always continue to use my device with the gel and the toothpaste I will be their ambassador if I am asked to !!!

My device stopped working and i contacted the company. They were very prompt in sending a new one out. It just takes about 3 weeks to get to Australia. Good service.