The product itself probably works a treat if the user can completely seal his or her ear canal. My own ear canal was simply incompatible with the product, despite the variety of earbud tips provided... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Love these RAVINE Field Ops Pro hearing protection. I have extremely difficult to fit ears and have not been able to find anything that works for me. These have the perfect combination of ear tips and... Toon meer
Bedrijf heeft geantwoord
I ordered the Field Ops Tactical and the sound amplification wasn't working. I contacted Ravine by email and received a response right away. After doing the troubleshooting they suggested I still co... Toon meer
Bedrijf heeft geantwoord
The ambient noises are very digitized and voices sound robotic. This makes it very difficult to know who is talking to you if you’re instructing a large group of people. The noise reduction is extreme... Toon meer
3,4
Gemiddeld
46 reviews
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Heeft 26% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Great product!!
Great product!!! Noise suppression is great and the ambient and voice pass through work well too! I really like the foam tips that these come with versus others. I have another popular wireless bud and cannot use due to the stiffness of the foam tips and lack of a good fit and seal. I thought I wasn’t going to like these but was pleasantly surprised! Glad I took the chance!!!
26 juli 2026
Review zonder uitnodiging
Antwoord van Tryravine
Hi Benjamin,
Thank you so much for taking the time to share your experience!
We’re thrilled to hear that you were pleasantly surprised by the earbuds and that the noise suppression, ambient, and voice pass-through features are all working well for you.
It’s especially great to hear that the foam tips provided a better fit and seal compared to other wireless earbuds you’ve tried. We know how important comfort and a secure fit are, so we’re glad you found these to be a better match.
We truly appreciate you taking a chance on us, and even more so that the experience exceeded your expectations. Thank you for your support and for sharing your feedback with us!
Regards,
Malcom
Social Media Team
Great hearing protection
Great hearing protection. All duck hunters should have them. Can hear soft conversations, and blocks the blast noise on trigger pull.
6 augustus 2026
Review zonder uitnodiging
Antwoord van Tryravine
Hi Pete,
We really appreciate you taking the time to share your experience!
It’s fantastic to hear that the FieldOps are working well for your duck hunting needs. Being able to stay aware of conversations while reducing the impact of those sudden trigger blasts is exactly the kind of experience we want our customers to have.
Thank you again for your support and for sharing your recommendation with other hunters. We’re grateful to have you as part of the Ravine!
Regards,
Malcolm
Social Media Team
The pro is very good
The pro is very good. The charging system is great. Recharge is a snap. The normal voice mode is my favorite setting. Would like to have it adjustable. Overall db reduction is less than I thought but very tolerable. I'd buy again.
31 juli 2026
Review zonder uitnodiging
Antwoord van Tryravine
Hi Stephen,
Thank you so much for sharing your experience! We’re thrilled to hear that you’re enjoying the Pro, especially the convenient charging system and the normal voice mode. We also appreciate your feedback about wanting an adjustable voice mode and your thoughts on the overall dB reduction, feedback like this is incredibly valuable to us as we continue improving our products.
Most of all, we’re glad the earbuds have been comfortable and useful for you, and it means a lot to hear that you’d buy them again. Thank you for choosing Ravine!
Regards,
Malcolm
Social Media Team
Product Not Necessarily for Everyone--Customer Service 24 Karat
The product itself probably works a treat if the user can completely seal his or her ear canal. My own ear canal was simply incompatible with the product, despite the variety of earbud tips provided and the patient, detailed, and thoughtful efforts of customer service. Moreover, my many inquiries were answered promptly, sometimes in less than an hour. And when I finally requested a refund, there were no stumbling blocks and no hesitation. Full refund in less than 24 hours.
2 juli 2026
Review zonder uitnodiging
Antwoord van Tryravine
Hi Harry,
Thank you so much for taking the time to share such thoughtful and detailed feedback. We truly appreciate your kind words about our customer service, especially your recognition of our team’s patience, responsiveness, and care throughout your experience.
While we’re sorry the earbuds ultimately weren’t the right fit for your ear canal, we’re glad our team was able to assist you promptly and make the refund process as smooth as possible. Hearing that your refund was completed in less than 24 hours means a lot to us.
We’re grateful for your understanding and for giving Ravine a try. Your feedback is genuinely valuable to us, and we wish you all the best in finding the hearing protection that’s the perfect fit for you.
Regards,
Malcolm
Social Media Team
Got my buds right earplug didn't work
Got my buds right earplug didn't work. Good thing was very fast in replacing them. Got new ones and they work great .
8 juli 2026
Review zonder uitnodiging
Antwoord van Tryravine
Hi Doug,
Thank you for taking the time to share your experience! We’re sorry to hear that the right earbud wasn’t working initially, but we’re glad our team was able to get a replacement out to you quickly. It’s wonderful to hear that your new pair is working great!
We truly appreciate your patience and are happy we could make things right for you. Thank you for choosing Ravine!
Regards,
Malcolm
Social Media Team
I am pleased with the protection they…
I am pleased with the protection they provide but they shut off after two hours while in use. I thought about returning them because of that as I use them as a RSO during shoots I run at the indoor range I belong to. It's inconvenient to have to restart the ear plugs in the middle of a shoot.
1 augustus 2026
Review zonder uitnodiging
Antwoord van Tryravine
Hi Mark,
Thank you for taking the time to share your experience with us. We’re glad to hear that you’re pleased with the protection our Field Ops earbuds provide, especially while using them as an RSO at your indoor range.
We also understand how frustrating and inconvenient it can be when the earbuds shut off during an active shoot, particularly when you’re relying on them for continuous protection and awareness. Your feedback is incredibly valuable, and we appreciate you bringing this experience to our attention.
If you encounter any issues or need assistance, please don’t hesitate to reach out to our support team at support@tryravine.com. We’ll be happy to help troubleshoot and find the best solution for you.
Thank you again for choosing RAVINE and for sharing your honest feedback. We truly appreciate your trust and support.
Regards,
Malcolm
Social Media Team
I had used the FieldOps Pros to stream…
I had used the FieldOps Pros to stream music while cutting grass and was pleased with the sound, etc. Cutting grass wasn’t why I bought them. Today they went to the range. The guy next to me was shooting a cannon and the FieldOps worked like a pro. I’m happy I bought them.
1 augustus 2026
Review zonder uitnodiging
Antwoord van Tryravine
Hi David,
Thank you so much for taking the time to share your experience!
We’re so glad to hear that your FieldOps Pros performed exceptionally well during your range experience. It’s great to know they provided the protection you needed while still allowing you to enjoy your music when cutting grass.
We’re especially glad to hear they held up even with some serious noise from the shooter next to you! Thank you again for choosing Ravine and for your support, we’re happy to have you as part of the Ravine family!
Regards,
Malcolm
Social Media Team
I made a purchase from Ravine last…
I made a purchase from Ravine last month and the shipping was a little delayed. But the ear buds I purchased didn't work for me so I requested a refund and I was refunded in full.
24 juli 2026
Review zonder uitnodiging
Antwoord van Tryravine
Hi Michael,
Thank you for taking the time to share your experience with us.
We’re sorry the earbuds weren’t the right fit for your needs and that your shipment was delayed, but we’re glad our team was able to process your refund in full.
We truly appreciate your patience and understanding throughout the process, and we’re grateful you gave Ravine a try.
Regards,
Malcolm,
Social Media Team
they fit and feel good in your ears
they fit and feel good in your ears, I haven't been to the range, possible next week
3 augustus 2026
Review zonder uitnodiging
Antwoord van Tryravine
Hi Jerry,
Thank you for sharing your feedback! We're glad to hear that the earbuds fit and feel comfortable in your ears. We hope you have a great experience when you get a chance to try them at the range next week!
If you happen to encounter any issues, please feel free to email us at support@tryravine.com, and we'll be happy to assist you.
Regards,
Malcolm
Social Media Team
Work well in a steel mill environment
Work well in a steel mill environment! Haven't got to shoot with the FieldOps Pro set I purchased but have been wearing them at work. I work in a very noisy steel mill and they have worked great using as my daily ear pro!
3 augustus 2026
Review zonder uitnodiging
Antwoord van Tryravine
Hi Howard,
Thank you so much for taking the time to share your experience!
It’s wonderful to know they’ve become a reliable part of your daily hearing protection at work. We hope they perform just as well when you get a chance to use them at the range, too!
We truly appreciate your support and for trusting Ravine with your everyday hearing protection!
Regards,
Malcolm
Social Media Team
It takes some getting used to
It takes some getting used to, I like them for the indoor range. Still trying to find the perfect buds/foam to use in my ears. These seem a little floppy, the look and design of the nonprofit version look flatter to your ears
2 augustus 2026
Review zonder uitnodiging
Antwoord van Tryravine
Hi John,
Thank you for taking the time to share your detailed feedback!
We’re glad to hear you’re enjoying the earbuds for the indoor range. Finding the right ear tip and fit can definitely take some trial and error, so we appreciate you giving the different options a try.
Your comments about the fit and design are also very helpful, and we’ll be sure to keep them in mind as we continue improving our products. We truly appreciate your support and honest feedback!
Regards,
Malcolm
Social Media Team
I THOUGHT CUSTOMER SERVICE WAS DEAD
I had a problem w/my original unit. (I'm an older guy..already w/ hearing issues, so getting "it all working" is sometimes a challenge). I reached out to RAVINE and immediately got a respnse. . they walked me through set up, and when the unit seemingly had issues... they replaced it. BOOM! no fuss.
I spent about 30 years training customer service/sales in my $30 mil family business. I honestly thought real "people to people" relationships were gone. THEY ARE NOT. Still alive and well at Ravine.
THANK YOU CHARLOTTE!
31 juli 2026
Review zonder uitnodiging
Antwoord van Tryravine
Hi Mike,
Thank you so much for your incredibly kind and heartfelt feedback! It truly means a lot to us, and we're so glad we were able to assist you and get everything working properly. We really appreciate you taking the time to share your experience, especially given your years of experience in customer service and sales.
If you ever have any questions, concerns, or need further assistance, please don't hesitate to reach out to us at support@tryravine.com. We're always happy to help!
Thank you again for your trust and support of Ravine!
Regards,
Malcolm
Social Media Team
Impossible customer service
I bought 3 pairs of the standard type ear buds and they are not really what I am looking for. That’s okay, but I have been trying to initiate a return for refund for almost 2 weeks and keep getting the same message saying they will be contacting me in 24-48 hours. What a load of bull. This is unacceptable, would honestly rate them at 0 stars if I could.
19 juli 2026
Review zonder uitnodiging
Antwoord van Tryravine
Hi Chad,
We appreciate you for taking the time to share your feedback. We’re truly sorry for the frustration and inconvenience you experienced while trying to initiate your return.
We’d like to clarify that our customer service team has made multiple attempts to respond and gather the information needed to assist with your return, but unfortunately, we have not received a response from you. We genuinely want to help and provide you with a resolution as quickly as possible.
If you haven’t seen our replies, please check your spam, junk, or promotions folder, as our emails may have been filtered there. Once you locate our message and respond, our team will be happy to continue assisting you with the return and refund process.
We sincerely apologize for the communication gap and hope we can get this resolved for you promptly.
Regards,
Malcolm
Social Media Team
The level of customer service was…
The level of customer service was outstanding! When the earbuds didn't fit me, Charlotte promptly refunded my money and told me to just keep the earbuds "on us". No need to return them. That kind of excellent customer service is very rare today. I was extremely pleased with this transaction.
29 juli 2026
Review zonder uitnodiging
Antwoord van Tryravine
Hi Matt,
Thank you so much for your kind feedback!
We're absolutely thrilled to hear about your experience with our customer service. It means a lot to know that Charlotte was able to assist you and make the process as smooth as possible.
We truly appreciate your support and taking the time to share your experience!
Regards,
Malcolm
Social Media Team
Horrible
Horrible. Hearing enhancement only works part of the time. There is next to no noise canceling. My airpods have better hearing protection than the field ops tactical ear pro. They say that there is a 30 day money back garentee but if you read the fine print, that only applies to unused and unworn earbuds that are still in the packaging. Also it says you need the receipt wich i never received. So the whole you can try them risk free thing is an absolute lie.
24 juli 2026
Review zonder uitnodiging
Antwoord van Tryravine
Hi Jensen,
We appreciate you for taking the time to share your feedback. We're truly sorry to hear that your experience with the Field Ops Tactical Earbuds did not meet your expectations.
After carefully reviewing our records, we noticed that we have not received any prior communication from you regarding the concerns you've shared in this review. It's genuinely disheartening to receive this kind of feedback without first having the opportunity to understand the issue and provide assistance, as our Customer Support team is always committed to helping our customers resolve any concerns they may have.
Regarding our 30-day Money-Back Guarantee, we understand there can sometimes be confusion about the policy. If you were experiencing issues with the product, we would have been more than happy to review your case, explain your available options, and work with you toward a satisfactory resolution.
We kindly encourage you to reach out to our support team first whenever you encounter any issues. We sincerely appreciate the opportunity to assist our customers, and we'd much rather help resolve a concern than learn about it for the first time through a review.
We value your feedback and remain here to help. If you're still experiencing these issues, please contact us directly so we can review your case and do everything we can to make things right.
Regards,
Malcolm
Social Media Team
Useless as hearing protection
The sound enhancement worked fine but the noise cancelling didn't work any better than foam plugs. I tried them over 3 days and couldn't get any combination of inserts to work if you're doing a shoot and move drill 50-50 chance one will fall out very disappointed
24 juli 2026
Review zonder uitnodiging
Antwoord van Tryravine
Hi Ron,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your initial experience with the earbuds didn't meet your expectations, particularly regarding the fit during your shoot-and-move drills and the level of noise reduction you experienced.
However, upon reviewing your previous conversation with our support team, we can see that your concern was already addressed and resolved by one of our Customer Support representatives on July 26, 2026, which was the day after this review was submitted.
We completely understand how frustrating it can be when a product doesn't perform as expected at first. At the same time, we'd like to kindly encourage you to reach out to us directly if you encounter any issues in the future at support@tryravine.com. Our team is always happy to troubleshoot, provide guidance, or work with you toward a resolution. Had we not reviewed your case, we wouldn't have known the opportunity to help.
Your feedback remains valuable to us, and we truly appreciate you giving us the chance to assist. If you ever have any additional questions or need further support, please don't hesitate to contact us, we're always here to help.
Regards,
Malcolm
Social Media Team
GREAT Customer Service
I purchased and soon received a pair of Ravine Field Ops Pro which were sadly larger than I hoped they'd be and inquired about their return. Ravine CS replied within 12 hours and my refund was promptly approved after 1 email exchange.
ERGO I couldn't be happier. Thank you and kudos to Ms. Charlotte of Ravine Customer Service!
12 juli 2026
Review zonder uitnodiging
Antwoord van Tryravine
Hi Mark,
Thank you so much for taking the time to share your experience! Your kind words truly mean a lot to us.
Providing prompt, fair, and friendly support is something we genuinely strive for, so it's wonderful to hear that your experience reflected that.
On behalf of the entire Ravine team, thank you for your trust and for the generous shoutout. I'll be sure to pass your kind comments along, they're greatly appreciated!
We hope you'll keep Ravine in mind for the future. If we ever release a model that's a better fit for your needs, we'd love the opportunity to welcome you back. In the meantime, if there's ever anything we can help with, please don't hesitate to reach out.
Wishing you all the best, and thank you again for your support!
Best regards,
Malcolm
Social Media Team
Ordered June 18 they immediately took…
Ordered June 18 they immediately took 158 where the are they
18 juni 2026
Review zonder uitnodiging
Antwoord van Tryravine
Hi Jon,
We're truly sorry to hear about your frustration.
After reviewing your order, we can confirm that it was successfully delivered on July 14, 2026, at 8:31 AM. We also noticed that the delivery was completed shortly after you submitted this feedback.
We completely understand how concerning it can be when you're waiting for an order, and we're always happy to provide updates. At the same time, it's genuinely disheartening to receive a negative review before giving our support team the opportunity to assist. Had you reached out to us, we would have been more than happy to check the shipment status and keep you informed every step of the way.
We sincerely hope you've now received your order and that you'll have the chance to experience the product for yourself. If you have any questions, concerns, or need any assistance with your earbuds, please don't hesitate to contact us we're always here to help and want to ensure you have the best possible experience.
Thank you for your understanding, and we hope to have the opportunity to regain your confidence.
Regards,
Malcolm
Social Media Team
Said 2 day delivery from a US…
Said 2 day delivery from a US company... A week later has not yet cleared customs
Totally a scam
24 juni 2026
Review zonder uitnodiging
Customer Service was Great!
I can't comment on the product, but the customer service was great. I had an issue with my order and Charlotte took care of it quickly and with no hassle.
12 juni 2026
Review zonder uitnodiging
Antwoord van Tryravine
Hi James,
Thank you so much for taking the time to share your experience! We're delighted to hear that you were happy with the support you received. It was my pleasure to help resolve your order issue as quickly and smoothly as possible.
We truly appreciate your kind words and your patience throughout the process. If you ever have any questions or need assistance in the future, we're always here to help.
Thank you again for your support and for choosing Ravine!
Regards,
Malcolm
Social Media Team
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