J'avais peur que le téléphone soit trop petit, et mauvais en prise en main, mais il est parfait. Une interface simple et rapide à prendre en main (si à l'aise avec google). La batterie tiens bien (2 j... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Quick delivery. Ideal for use as a Pay-As-You-Go phone but not as a Smartphone. The keypad has grey buttons instead of black so the lower contrast with the numbers might be a problem for senior people... Toon meer
Bedrijf heeft geantwoord
I like the idea of the phone but I find it complicated sending texts it's not straight forward having to press other buttons.i got 2 but had enough going to use the easy phones I have whoever programm... Toon meer
Bedrijf heeft geantwoord
This phone was bought for my partner who is 83 and has dementia. We only need it for the basics of calling friends and family and people close by in case of emergencies. Finally, after trying three... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Buy Big Button Phones and Easy to Use Phones for Seniors, the Elderly, Visually impaired and Hard of Hearing.
Contactgegevens
TTfone Unit A3 Lea Road Trading Estate, Lea Road , EN9 1AE, Waltham Abbey , Verenigd Koninkrijk
- 03303330819
- info@ttfone.com
- ttfone.com
4,2
Goed
602 reviews
Heeft 52% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
TTFone are a great company to deal…
TTFone are a great company to deal with. Fast effecient service when purchasing anything. Their customer service is second to none. Well done. Keep it up.
23 augustus 2024
Service was brilliant
Service was brilliant, dispatched the same day and arrived within 48 hours, customer service was great, you can talk to someone on the phone and text real people not AI or robots. Bought the phone for my dad, very easy to set up and use, only had it a few days and he's happy with it so far
22 augustus 2024
easy to use and compact
20 augustus 2024
Needed a replacement charger and it…
Needed a replacement charger and it arrived the next day. Brilliant.
My wife loves the phone. Simple to use.
30 juli 2024
Excellent service
Excellent service
First phone was faulty,customer service was very good arranged return of faulty phone and quickly sent out replacement
New phone works perfectly
Couldn't fault them
20 juli 2024
A “I told you so” scenario
Indifferent.
Phone appears good, yet to fully use. Do like some of the perceived functionality. Hope this lives up to expectations where their customer service lets them down.
Customer service patronising. I said I didn’t have the right cable for the charging base. They insisted I did. Tt fone provided phone which charges using micro usb and base which charges using usbc cable.
I wasn’t supplied the usbc cable.
It was confusing and not as per their instructions.
They claim I’ve been given the updated base. Why they have chosen to use a different cable to the phone is baffling. This is going to cause confusion.
I have posted two reviews on their website and surprisingly neither have appeared. Selective marketing.
Ubsc cable in the post. Great something else for my mother to loose.
5 augustus 2024
Review zonder uitnodiging
Great phone for my elderly dad
Great phone for my elderly dad, easy to navigate website and read reviews from people who have bought previously. Prompt dispatch and delivery
22 juli 2024
Antwoord van TTfone
Dear Lindsay,
Thank you for the wonderful review.
We’re delighted to hear that the phone is working well for your dad and that you found our website easy to use.
We appreciate your positive feedback on our dispatch and delivery as well. If you need any further assistance, we’re always here to help!
Cheers!
Jona - TTfone
Very helpful advisors
Very helpful advisors. I asked some questions about the phone before purchasing and went ahead. Great product and price.
20 juli 2024
Antwoord van TTfone
Dear Karen,
Thank you for your kind words! We're glad our advisors could assist you and that you’re pleased with both the product and the price.
If you have any more questions or need further assistance, feel free to reach out. Enjoy your new TTfone.
Cheers!
Jona - TTfone
work ok for a while
work ok for a while , then screen went blank phone lights up but nothing else, needs to be sent back
3 juli 2024
Antwoord van TTfone
Dear Brian,
Thanks for letting us know. I'm sorry to hear about the trouble with your phone. Our support team we'll email you back to help you get it sorted out, including arranging a return if needed.
All the best.
Jona - TTfone
WORKED STRAIGHT OUT THE BOX
DELIVERED QUICKLY AND WORKED STRAIGHT OUT OF THE BOX. BASIC PHONE BUT MORE THAN SUITABLE FOR ELDERLY FATHER IN LAW. EASY TO NAVIGATE WITH CLEAR SCREEN
1 juli 2024
Antwoord van TTfone
Dear Cam,
Thank you for sharing your experience with receiving your new TTfone mobile!
We’re delighted to hear that the phone worked perfectly right out of the box and that it’s a good fit for your father-in-law. It’s great to know that it’s easy to navigate and has a clear screen.
If you need any further assistance, just let us know.
Enjoy the phone!
Jona - TTfone
Il prodotto non è corretto
Il prodotto non è corretto. Difficoltà a contattare il venditore ed avere risposte
27 juni 2024
Antwoord van TTfone
Ciao Roberta,
Mi dispiace per l'inconveniente con il prodotto e per le difficoltà nel contattarci. Siamo qui per aiutarti e risolvere la situazione al più presto. Per favore, contattaci direttamente e ci occuperemo di sistemare tutto.
Grazie per la tua comprensione.
All the best.
Jona - TTfone
Just great
Just great all round service from order to delivery.Price was very good for product bought.
4 juli 2024
Antwoord van TTfone
Dear Keith,
Thank you for your wonderful review!
We’re thrilled to hear you had a great experience from order to delivery and found the price to be excellent.
If you need any further assistance or have more questions, we’re here to help!
Cheers!
Jona - TTfone
Antwoord van TTfone
Dear Niterider,
Appreciate for sharing your feedback.
We’re glad to hear that you’re happy with the TTfone mobile, its price, and the fast delivery.
If you need any more assistance feel free to reach out!
Cheers!
Jona - TTfone
I really like the TTfone Lunar TT750
I really like the TTfone Lunar TT750. I can listen to my best FM Radio Station, custom any of the 132 photo files on my 8GB MicroSD card to set as wallpaper, and listen to a number of records I have on the card.
Unfortunately I cannot open the picture files I transferred from the Internet to my card - I don't know why, there is enough space on the card. I hope the phone has the capacity to run videos as the function seems available but I have not tried to get that to start just yet.
Overall, I like my phone so far.
3 juli 2024
Antwoord van TTfone
Dear Bolanle,
Thank you for your review! We’re delighted to hear that you’re enjoying the TTfone Lunar TT750 and its features like the FM radio.
Regarding the issue with opening picture files, we’d be happy to assist you with that. It might be a format compatibility issue or something else. And same applies to videos, the phone does have the capability to run them in mp4 file when saved on the micro SD memory card (TT750 is compatible upto 16GB micro SD memory).
We can provide guidance or have further questions, feel free to reach out. We're here to help!
All the best.
Jona - TTfone
Antwoord van TTfone
Dear Ken,
Thank you for your feedback! We’re delighted to hear that the phone is just what you needed and does the job perfectly.
If you have any more questions we’re here to help!
All the best!
Jona - TTfone
Antwoord van TTfone
Dear Chris,
Thank you for your feedback! We're glad to hear that everything was resolved smoothly and that you found our support helpful. If you ever need anything else, we're here to help!
Cheers!
Jona - TTfone
Antwoord van TTfone
Dear Brian,
Thank you so much for your kind words! We're thrilled to hear that you found our support prompt, helpful, and efficient.
We're always here to assist you whenever you need it.
Cheers!
Jona - TTfone
Good for people with nimble fingers
Could not get on with tiny keyboard. Otherwise this is a decent phone which does most stuff I need.
28 juni 2024
Antwoord van TTfone
Dear Robert,
Appreciate for the feedback, We're pleased to hear that the phone meets most of your needs. We understand that the smaller keyboard may not be ideal for everyone, and we value your input.
If you feel the device isn't the best fit for you, please don't hesitate to reach out. We'll be happy to assist with the return process.
All the best!
Jona - TTfone
Phone bought for elderly relative
Phone arrived on time, as described and with a top up voucher which was easy to load. Phone is now used by an elderly relative without any problems.
5 juni 2024
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