Brilliant company to deal with. Order went in, it was acknowledged and then we received the order within a few days. We could even track the order’s journey. Fabulous service and the product is great... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great service. Highly recommend. Nice touch having my name hand written on my delivery note, much appreciated. Thanks
Bedrijf heeft geantwoord
I really love tuft box products, I purchased 2 tufting guns here AK1 & AK5 fantastic tufting guns. I also purchased my shears & blades from here, good quality materials, tools & equipment. I will defi... Toon meer
Bedrijf heeft geantwoord
Ordered some Latex rug glue as trying to restore an old wool rug my mum and dad made years ago. Was suggested Tuft Box website by a friend. Found it easy to use and informative on the different opti... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Experts in feel-good crafts ✨🧶 Unique supplies, kits and tools for rug tufting, punch needle, fibre arts and needlecrafts. Home of the original AK-I rug tufting machine, New Zealand rug wool and fluffy tufting yarns.
Contactgegevens
Verenigd Koninkrijk
- hello@tuftbox.co.uk
- tuftbox.co.uk
4,9
Uitstekend
105 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
These people are truly wonderful at…
These people are truly wonderful at customer service. All deliveries are well packaged and always on time. Cannot fault em!
30 december 2025
Antwoord van Tuftbox
Thank you for the amazing feedback, it’s made our day! 🙂 wishing you very happy rug making friend 🫶 🧶 | Meg @ Tuftbox
Great personable service
Really enjoyed doing business with Tuftbox. Great products and swift service with regular updates. I would fully recommend purchasing from them 😁
4 december 2025
Antwoord van Tuftbox
Thank you so much for your great review Louise! It is so lovely to read that you are happy with our products and service 🥹 💕 Wishing you an amazing start to 2026! 🤞 | Meg @ Tuftbox
Amazing service
Amazing service. I had lots of initial queries as its a new hobby for my son. Meg was massively helpful. Advised a new gun coming out and might want to wait
We did wait and it is amazing. I will be getting into rug tufting myself :)
6 november 2025
Antwoord van Tuftbox
Hey Tory! We’re living for this review!! 🤩 ♥️ Thank you so much for your kind feedback, I’m so pleased you are happy with our service and your new tufting gun - wishing you both very happy rug making! 🫶 🧶 | Meg @ Tuftbox
Great company to deal with
Item arrived in good time but was ,unfortunately not suitable for the job in hand . We were able to return the item … postage paid by Tuftbox !! and a refund was in place within a few days.
Will definitely be using them again .
Highly recommended.
31 oktober 2025
Antwoord van Tuftbox
Thank you so so much for your kind review! Wishing you the best of luck with your project and hope you found what you were looking for! 🤞 🙂 | Meg @ Tuftbox
Quick delivery and good value products
Quick delivery and good value products. Excellent service from them.
27 oktober 2025
Antwoord van Tuftbox
Thank you so much for the great feedback Mrs K! So pleased to hear you are happy with our service! 🙂 | Meg @ Tuftbox
Great customer service and fast…
Great customer service and fast delivery. Meg will be my go too for tufting needs.
20 oktober 2025
Antwoord van Tuftbox
Hey James! Thank you so much for your kind review, over the moon that you are happy with our service!! Wishing you very happy tufting! 🧶 | Meg @ Tuftbox
Meg was very helpful.
5 oktober 2025
Antwoord van Tuftbox
This was great to read David - thank you so much for taking the time to leave us a review! 🙂 | Meg @ Tuftbox
Antwoord van Tuftbox
So pleased you're happy with your order from us S S! Thank you for your kind review 🙂 | Meg @ Tuftbox
Antwoord van Tuftbox
Thank you so much for your kind review!! 😍 | Meg @ Tuftbox
Recommend, would use again!
Fast delivery, nicely packaged with a handwritten, personalised card.
24 juli 2025
Antwoord van Tuftbox
Thank you so much for taking the time to leave us this lovely recommendation! Happy crafting 🙂 🧶 | Meg @ Tuftbox
The products were exactly as expected…
The products were exactly as expected and good quality, and the customer service was fantastic as always. The delivery was quick and the products were well packaged.
16 juni 2025
Antwoord van Tuftbox
Hey Samantha! Thank you for your kind review, you’ve made our day! 🙂 Wishing you happy crafting! | Meg @ Tuftbox
Antwoord van Tuftbox
This was great to read CWB - thank you for your first class review️! 🙌 🧶 | Meg @ Tuftbox
Excellent customer service
Excellent customer service, Amazing product can't recommend enough!
13 juni 2025
Antwoord van Tuftbox
Thank you so much for your kind feedback Terrie, we love that you are happy with our customer service and products! 🙂 Happy crafting! | Meg @ Tuftbox
Quick arrival and very nice
Arrived quicker the expected. Was very nicely packaged and protected. Also very sweet to receive a note inside the package as it made me smile a lot.
23 mei 2025
Antwoord van Tuftbox
Hey Heather! Thanks so much for your kind review, glad we made you smile!! 😍 | Meg @ Tuftbox
Outstanding service and quality
I placed an order on Friday and have just had my delivery today Sunday! I am still shocked.
Absolutely outstanding service.
High quality products and items beautiful packed and presented.
25 mei 2025
Review zonder uitnodiging
Antwoord van Tuftbox
Over the moon that you are happy with our service Susan, thank you for taking the time to share your lovely feedback with us 🙂 ♥️ | Meg @ Tuftbox
Love this online shop
Love this online shop. All comes beautifully presented with a lovely message from Meg each time. Very personal.
29 april 2025
Antwoord van Tuftbox
Thank you for the lovely review Emma! Over the moon that you love our shop and my notes!! 🫶💕 Wishing you happy crafting as always | Meg @ Tuftbox
Prompt and friendly
Tuftbox runs a clear and informative website. Delivery was prompt and I enjoyed the mini-pack of Hairdos. What's not to like?
27 maart 2025
Antwoord van Tuftbox
Thank you so much for your kind review David! So glad you were happy with our website and cheeky sweeties! Wishing you very happy crafting! 🙂 | Meg @ Tuftbox
Fabulous company and great prices
Extremely good website to navigate, great prices and clear and concise. Superfast delivery and packaged so well.
8 maart 2025
Antwoord van Tuftbox
Hey Kim! Thank you for the fab review, you’ve made our day! 😍 Wishing you happy crafting! | Meg @ Tuftbox
Meg has been fantastic to deal with…
Meg has been fantastic to deal with great packaging fantastic delivery as well as nice touches like hairibo thrown in as well as a personal thankyou message ..highly recommend this company
8 maart 2025
Review zonder uitnodiging
Antwoord van Tuftbox
Thank you so much for taking the time to share this wonderful feedback Jacey! Delighted that you are happy with your experience! 🥳 | Meg @ Tuftbox
I am happy with the punch needle it is…
I am happy with the punch needle it is a good quality needle & makes beautiful punch needle embroidery. Tuftbox give sound information on their website about the products they sell. Thanks 😊
27 februari 2025
Antwoord van Tuftbox
Thank you so much for taking the time to leave us this lovely feedback Sharon! Happy crafting! 🙂 🧶 | Meg @ Tuftbox
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.