I called Turbify Customer Support today because I needed assistance porting over my Biz email to the Airmail platform, wherein you can view ALL of your email addresses via one system. As with each... Toon meer
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Lees wat reviewers zeggen
Atempted to purchase a Domain via my account at Turbify but couldnt. My cards (three credit cards) wouldnt go through. I asked for help from Turbify and had two gentlemen trying to help. Took almost 3... Toon meer
The tele conversation broke, I have not found my solution for multiple accounts of turbify business account listed on yahoo UI primary account. It used to work earlier now the sync up has stopped. Our... Toon meer
Been with the company since its infancy while it was YAHOO. Used its hosting service for decades until yesterday when we had to stop the subscription that was way beyond the budget. Everything was exc... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Turbify is a comprehensive platform designed to help businesses build, manage, and grow their online presence with ease. With over 25 years of experience, Turbify provides a complete suite of tools including domain registration, web hosting, business email, website building, and e-commerce solutions—all in one place. Built with small and growing businesses in mind, Turbify simplifies the process of getting online and scaling operations. Users can create professional websites without coding, manage domains with advanced security features, and launch online stores with integrated tools for payments, inventory, and marketing. Turbify also focuses on reliability and performance, offering secure hosting, scalable solutions, and high uptime to ensure businesses stay online and accessible to their customers. With 24/7 customer support available through multiple channels, businesses can get help whenever they need it. In addition, Turbify provides tools to help businesses improve their online visibility, manage customer reviews, and strengthen their digital presence across platforms. At its core, Turbify is committed to empowering businesses with the tools, technology, and support needed to succeed online and grow with confidence.
Contactgegevens
Verenigde Staten
- 1-833-689-8585
- turbify.com
3,8
Goed
656 reviews
Heeft 77% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
They double their rates every year
20 april 2026
Antwoord van turbify.com
Thank you for sharing your concerns about price increases with us. We understand it can feel as if rates are “doubling every year,” and we’re sorry for any frustration or confusion this has caused. During our recent conversation, we went over the services included in your plan and discussed discount options available after renewal, and we also explained that because your domain is currently with another provider, a plan change isn’t possible until the domain is transferred. We truly appreciate that you’re considering moving your domain to Turbify, and we’d be happy to walk you through getting your authorization code and then help you review plans and pricing so that your renewal and any discounts are as transparent and predictable as possible.
You guys suck
You guys suck! Do price hikes and don't tell the customer before charging card. Your customer service people don't speak English. If I could give you zero Stars I would
20 april 2026
Antwoord van turbify.com
Thank you for sharing your feedback so candidly, and we’re very sorry that your experience with us — especially around price increases and communication — has left you this frustrated.
A price hike without clear advance notice understandably feels unfair, and it’s our responsibility to communicate those changes more transparently so customers are never surprised when their card is charged.
We’re also sorry that your interaction with our overseas support team did not meet your expectations; we’ll be using this feedback to continue improving both our pricing communication and our service training so that conversations feel clearer, more respectful, and more helpful. If you’re open to it, we’d appreciate the chance to review your account history, explain the pricing changes in detail, and discuss whether there’s anything we can do to help make this right; please contact us at +1 833-689-8585 and mention this review so we can prioritize your case.
The representative who helped me was exceptional
The representative who helped me was exceptional! She was patient and knew how to guide me through what I wanted to do.
17 april 2026
Antwoord van turbify.com
Thank you so much for your wonderful review. We’re thrilled to hear that the representative who helped you was exceptional, patient, and able to guide you clearly through everything you wanted to do. Feedback like yours means a lot to us, and we’ll be sure to share your kind words with the team.
Ruchitha is Excellent!
Because of Ruchitha, I was able to fully understand the best package options available to me. She was kind, patient and really took her time with making sure I understood everything she explained. I felt valued as a customer and wish that I could have a bright and dedicated person like her on my team :-)
I am truly satisfied now as a customer because of the agent Ruchitha walking me through everything! Thx
20 april 2026
Antwoord van turbify.com
Thank you so much for taking the time to share such thoughtful feedback. We’re thrilled to hear that Ruchitha helped you clearly understand the best package options, and that her kindness, patience, and willingness to take the time to explain everything made you feel truly valued as a customer. Knowing that you’re now fully satisfied because she walked you through everything means a great deal to us, and we’ll be sure to share your wonderful words with her and our wider team.
Raised my fees 3 times in a year…
Raised my fees 3 times in a year without contacting me!
went from $12.99 to $43.20 in 2 years. This is ridiculous!
Moved to go Daddy and paying now $9.99 a month for the same service!
17 april 2026
Review zonder uitnodiging
Antwoord van turbify.com
We’re sorry that you experienced multiple fee increases and felt you were not contacted or clearly informed, and we understand why that would be frustrating—especially when you see lower pricing advertised elsewhere. Our intention is never to surprise customers with higher charges, and your feedback shows we need to be clearer and more proactive in how we communicate pricing changes over time.
Although we’re sorry to hear you’ve already moved to another provider, if you’d like to discuss your past invoices or have any remaining questions, please contact us at +1 833-689-8585 so we can go through everything in detail.
Antwoord van turbify.com
Thank you for your kind words — we’re delighted to hear you experienced great service and that our response time was perfect for you. We really appreciate you taking the time to share your feedback.
Customer service person experience
Customer service person helped make adjustments to my website and helped me switch to a better plan for my needs.
20 april 2026
Antwoord van turbify.com
Thank you for your feedback — we’re glad to hear our customer service team was able to help adjust your website and switch you to a better plan that fits your needs. We really appreciate you taking the time to share your experience with us.
Antwoord van turbify.com
Thank you for your feedback — we’re so glad to hear you appreciated her patience, and we truly value you taking the time to share that with us.
Antwoord van turbify.com
Thank you for your feedback — we’re glad to hear that Divya was very professional and polite, and we truly appreciate you taking the time to share your experience.
Antwoord van turbify.com
Thank you for your feedback — we’re glad to hear you found our support clear, concise, and easy to understand, and we appreciate you taking the time to share that.
Antwoord van turbify.com
Thank you for your feedback — we’re glad to hear our customer service agent was helpful, and we appreciate you taking the time to share that with us.
The representative was helpful.
31 maart 2026
Antwoord van turbify.com
Thank you for your feedback — we’re glad to hear our representative was helpful, and we appreciate you taking the time to share your experience.
Closed my ticket without solving the…
Closed my ticket without solving the issue. DKIM is still not enabled for my domain, the Turbify web site still does not allow me to add the necessary CNAME records, and my users are still vulnerable to email spoofing attacks. THIS IS UNACCEPTABLE.
18 april 2026
Antwoord van turbify.com
Thank you for raising this and for your patience — you’re absolutely right that having DKIM disabled and being unable to add the required CNAME records is unacceptable when it leaves your users vulnerable to spoofing.
Our investigation showed that the Microsoft Exchange DKIM records for your domain were initially added as TXT instead of CNAME, which is why validation failed; we advised removing those incorrect records, and offered to help add the correct CNAMEs, but were unable to complete this step as you did not grant account access and the chat later ended due to inactivity.
We understand how this still felt like an unresolved ticket from your side, and we have since helped complete the configuration on a later contact; if anything still doesn’t look right on your end, please reach out to us at +1 833-689-8585 so we can double‑check your DNS and DKIM status with you in real time.
Excellent customer support!
20 april 2026
Antwoord van turbify.com
Thank you for your review — we’re thrilled to hear you experienced excellent customer support, and we truly appreciate you taking the time to share that with us.
Antwoord van turbify.com
Thank you for your feedback — we’re glad to hear you were able to access your account smoothly with our verification steps, and we appreciate you taking the time to let us know.
resolved issue quickly
16 april 2026
Antwoord van turbify.com
Thank you for your feedback — we’re glad to hear we resolved your issue quickly, and we appreciate you taking the time to let us know.
Attention, time and dedication for technical issues.
17 april 2026
Antwoord van turbify.com
Thank you for your feedback — we’re glad to hear our team gave your technical issues the attention, time, and dedication they needed, and we truly appreciate you taking the time to share this with us.
Antwoord van turbify.com
Thank you for your feedback — we’re glad to hear we did a good job, and we really appreciate you taking the time to say thanks.
Antwoord van turbify.com
Thank you for your feedback — we’re glad to hear the process was quick and easy and that your telephone wait time was very short. We appreciate you taking the time to share this with us.
Very Satisfied
When I called, there was no long wait time. The first customer service rep was responsive, attentive, and immediately knew which customer service rep in another department I needed to speak with. The second customer service rep was professional, knowledgeable, and very nice. Listened patiently while I rambled on about my issue, then patiently took me step by step, and the problem was resolved.
19 april 2026
Antwoord van turbify.com
Thank you for sharing such detailed feedback. We’re delighted to hear that there was no long wait time, that our first representative quickly connected you with the right department, and that the second representative was professional, knowledgeable, and patient in walking you step by step until your problem was fully resolved. We truly appreciate you taking the time to describe your experience and are glad you’re very satisfied with our support.
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