I called Turbify Customer Support today because I needed assistance porting over my Biz email to the Airmail platform, wherein you can view ALL of your email addresses via one system. As with each... Toon meer
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Lees wat reviewers zeggen
Atempted to purchase a Domain via my account at Turbify but couldnt. My cards (three credit cards) wouldnt go through. I asked for help from Turbify and had two gentlemen trying to help. Took almost 3... Toon meer
The tele conversation broke, I have not found my solution for multiple accounts of turbify business account listed on yahoo UI primary account. It used to work earlier now the sync up has stopped. Our... Toon meer
Been with the company since its infancy while it was YAHOO. Used its hosting service for decades until yesterday when we had to stop the subscription that was way beyond the budget. Everything was exc... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Turbify is a comprehensive platform designed to help businesses build, manage, and grow their online presence with ease. With over 25 years of experience, Turbify provides a complete suite of tools including domain registration, web hosting, business email, website building, and e-commerce solutions—all in one place. Built with small and growing businesses in mind, Turbify simplifies the process of getting online and scaling operations. Users can create professional websites without coding, manage domains with advanced security features, and launch online stores with integrated tools for payments, inventory, and marketing. Turbify also focuses on reliability and performance, offering secure hosting, scalable solutions, and high uptime to ensure businesses stay online and accessible to their customers. With 24/7 customer support available through multiple channels, businesses can get help whenever they need it. In addition, Turbify provides tools to help businesses improve their online visibility, manage customer reviews, and strengthen their digital presence across platforms. At its core, Turbify is committed to empowering businesses with the tools, technology, and support needed to succeed online and grow with confidence.
Contactgegevens
Verenigde Staten
- 1-833-689-8585
- turbify.com
3,8
Goed
651 reviews
Heeft 79% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The representative was outstanding with…
The representative was outstanding with customer service. She found a solution to my problem that left me with great satisfaction and a warm place in my heart. Thank you!
1 mei 2026
Their CSI is Always a 10
From a customer satisfaction management viewpoint their customer service is excellent. All calls are handled promptly and even difficult issues get resolved satisfactorily. I am a small business owner with minimal tech skills. Turbify people are always patient and helpful.
1 mei 2026
The representative was knowledgeable
The representative was knowledgeable, helpful, clear, and pleasant.
1 mei 2026
The customer service department was…
The customer service department was very helpful in walking me through how to do different things with my domain and outside entities. She took the time to speak to others in her department to make sure she was giving me correct information and even followed up later on with a phone call to give me some more pertinent information.
1 mei 2026
The person I talked with on the phone…
The person I talked with on the phone was fabulous. Was very helpful and got my issue solved quickly. Thank You.
1 mei 2026
The representative was very helpful
The representative was very helpful, pleasant, and knowledgeable
1 mei 2026
Excellent service
1 mei 2026
Though took time
Though took time, since it was chat could wait and do other stuff. But, query resolved comfortably.
1 mei 2026
Customer Support is very knowledgeable…
Customer Support is very knowledgeable and professional
1 mei 2026
Antwoord van turbify.com
Thank you for your feedback — we’re glad to hear our customer service representative was helpful. We truly appreciate you taking the time to share this experience.
Consistently Bad
Consistently allows my site to be compromised. Lost 25k last year because of downed site. Not ok. Very expensive for very little. 3 years and ongoing issue.
27 april 2026
Review zonder uitnodiging
Billed me after I left the service.
You billed me after I left the service and before the renewal date
28 maart 2026
Antwoord van turbify.com
We’re sorry for the frustration around being billed after you left the service and before your renewal date, and we understand how concerning unexpected charges can be. This isn’t the experience we want for any customer. We’d like to immediately review your account details, confirm your cancellation and renewal timelines, and correct any billing errors, including issuing a refund if a charge was made in mistake. Please contact us at +1 833-689-8585 with your account information so we can investigate and fix this as quickly as possible.
Your support is very high on a worst…
Your support is very high on a worst tech support list don't worry almost all the "bigger" company's are up there and the people that answer the phone can not actually do anything to help and we as the customer are not allowed to actually talk to someone that 1) understand what our problem actually is. 2) actually can address and fix the problem. I understand that one person should not have the ability to freely just make major changes and adjustments.
With that said the ter 1 and 2 "scrip readers need update to the evolving threats our issues that we are having is rare and over a year ago every one that do know claimed it is not possible now it is a real problem that my new team of people are ahead of.
21 april 2026
Antwoord van turbify.com
Dear Andy,
Thank you for the detailed feedback, and we're very sorry that your experience with our support felt like it ranked "very high on a worst tech support list." You're absolutely right that when you're dealing with a serious security issue—like an unauthorized admin accessing your business email—you need to speak with someone who not only understands the evolving nature of the threat but can also take meaningful action to stop it, rather than simply following a script.
Our frontline agent helped secure your account by changing the password and providing safety education, but it's clear you needed a deeper technical investigation and escalation to a senior specialist who could address the rare, persistent issue your new team has identified, and we should have connected you to that level of support immediately when you requested a supervisor. Our supervisor attempted to call you back but couldn't connect, and we then followed up twice more by phone and email without response.
We'd still very much like to re-engage with you, escalate your case to our mail security engineering team, and work through the specific vulnerabilities or access patterns that standard tier-1 and tier-2 procedures didn't catch—please contact us at +1 833-689-8585 or reply to our latest email so we can prioritize this with the right technical experts.
Antwoord van turbify.com
Thank you so much for your kind words and for taking the time to leave a review. We’re really glad to hear our customer service representative was excellent, and we’ll be sure to share your feedback with the team.
The representative was…Fantastic
The representative was personable,communicative, and patient. I appreciate the time she spent with me correcting my situation.
Thank You
22 april 2026
Antwoord van turbify.com
Thank you so much for sharing this wonderful feedback. We’re delighted to hear that our representative was personable, communicative, and patient, and that she was able to help correct your situation. We truly appreciate you taking the time to let us know.
The woman that helped me was from…
The woman that helped me was from another country and hard to understand, but we got through it and she was very helpful and nice. She was able to help me with my goal
22 april 2026
Antwoord van turbify.com
Thank you for sharing your experience with us. We’re glad to hear that, even though it was sometimes hard to understand one another, our representative was very helpful, kind, and able to help you reach your goal. We really appreciate your patience and the time you spent with us, and we’re always here if you need anything else.
customer service person was extremely helpful, understanding and a nice person to deal with…
customer service person was extremely helpful and competed the task of correcting the web hosting change we needed. It also shows that Turbify.com was very cooperative in reducing our service requirement. Thank you all very much
21 april 2026
Antwoord van turbify.com
Thank you so much for your thoughtful review. We’re delighted to hear that our customer service representative was extremely helpful and able to complete the web hosting change you needed, and that you found Turbify cooperative in adjusting your service. We truly appreciate your trust and your kind words to the whole team.
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