The Turquoise Holiday Company Reviews 

We had a fantastic Easter holiday in Malaysia, spending time in both Kuala Lumpur and Langkawi. Everything was very well organised, and the travel arrangements made the journey smooth and stress-free — particularly the seamless transfer through Kuala Lumpur International Airport and the excellent service from Malaysia Airlines in Langkawi, where our luggage was checked all the way through to London.

A special mention also to Bethany, Bella, and the concierge team, who were exceptional throughout the process. Their attention to detail, responsiveness, and support really helped make the whole experience effortless from start to finish.

Langkawi was a real highlight for our family. Our daughter absolutely loved the kids’ club and made lots of friends during our stay — she’s even keeping in touch with one friend from Australia. The mangrove tour was a wonderful experience, and the golf arrangements were excellent as well.

Overall, Malaysia exceeded our expectations, and our daughter has officially declared it her favourite destination so far!

Five star experience thank you. Spent a week at the Bequia Beach Hotel on Turquoise recommendation. We travelled again with them, having gone to Mauritius last year. Efficient, good communications, great suggestions for eating out, daytime, etc. Thank you

Exceptional as always.

Booking process seamless, and service excellent as Doha closed airspace and turquoise found us alternative routes - against all odds. Wonderful from start to finish - couldn’t recommend highly enough.

Great help, support and ideas from Sophie. Will definitely be using Turquoise again.

Absolutely everything went perfectly. We’d booked flights independently but having provided Turquoise with our flight details and booked the accommodation through them we felt confident it would be seamless. We were not wrong - everything was perfect from being met off the plane to being delivered to the door of the loveliest lodge.

The level of comms combined with the use of the Turquoise app gave us everything we needed.

The staff at the lodge were fantastic and we were fortunate to have a brilliant and knowledgeable tracker Terekula for all 14 of our game drives.

Absolutely faultless and memorable trip! Thanks to all who made it that way!

Ease of booking and setting of requirments. Had an issue with hotel with the room in a dire state and Antony was amazing in rectifying the issue, and directly liaising with the hotel on our behalf. Would use again and we think highly of Antony in particular!

This was our Second holiday with Turquoise and it was second to none! AMAZING we had the best time and look forward to our next holiday with you. Antony was so professional and knowledgable as always and it really was our dream holiday. THANK YOU!

From the point of booking, to our return home, we received the absolute best assistance you could wish for from a travel agency.
Suzy was amazingly helpful and went the extra mile to ensure our plans went as smoothly as possible.
Turquoise Travel certainly know how to make their clients feel very special, almost as if you are the only ones ❤️
I have no hesitation in recommending travelling with Turquoise Travel - 100% 👌😎

Lottie and the team so efficient and helpful.ade the whole experience perfect from start to finish.
Refreshinh to find a company where communication is great and they do exactly what they say. Well done to all.

We booked a family holiday to South Africa. It included Cape Town, Safari at Madikwe then onto Mauritius. The whole holiday was amazing from start to finish. Would definitely book again with Turquoise Holidays. My only thing is I didnt get a follow up call on return home to see how holiday was. If I had received that call they would of got a booking straight away. Fantastic holiday snd service from staff.

Wonderful itinery for our holiday
Contacted regularly
Kept us up to date at all times
Flights, transfers & all organisation spot on

Another wonderful Turquoise holiday. Everytime Antony looks after us so well and ensures the resort makes us feel like VIPs. Highly recommend everytime.

A well organised and brilliant holiday with great attention to detail plus Jonty pulled out the stops when world events looked like it might derail.

We had the most amazing two week family adventure trip to Thailand! The hotels were great; friendly staff, good food, great service, value for money, fab facilities. The recommendations of added excursions were also really good and perfectly planned for our family dynamic. The best part was how well organised our trip was, it went seamlessly!! Thank you so much.

Just great communication from start to finish.

Jonty and Turquoise are absolutely and totally exceptional !!! My holiday to Singapore and Australia was orchestrated to expert detail by Jonty. I was incredibly impressed by the speed and professionalism delivered. Nothing was too much trouble and the support and dedication was beyond words.

Jonty listened to my ideas expectations and most importantly designed my trips to fit around my family who are temporarily living in Australia. Every flight and pick up went so smoothly no hick up’s or concerns. My hotel accomodation/apartments were all to an incredibly high standard. The trips he booked were with organised reputable companies who all delivered way above my expectations. I will always be grateful to Jonty for giving me the trip of a lifetime.

Jonty created an excellent itinerary for our trip to Hong Kong and Australia. The travel arrangements were seamless and the choice of hotels excellent. Our drivers and tour operators were reliable and informative and we enjoyed all the excursions. Jonty was a delight to liaise with and we would strongly recommend Turquoise to everybody.

Turquoise arranged a magical trip to the Maldives for a special occasion. On their recommendation we chose resorts that offered unrivalled scuba diving experiences and we enjoyed moving from one sister resort to another halfway through, this suited us well. Our return journey was hugely disrupted by the outbreak of war in the Gulf and Turquoise could not have done more in terms of getting us home safely on alternative flights. We hugely appreciated their efforts

Unfortunately I was affected by the closure of Qatar, due to the war, which meant that I could not spend the 3 days in Doha, which were booked and paid for.
Turquoise Holidays performed miracles to get me direct flights to Male, so that my holiday to The Maldives could go ahead as planned.

We had a fabulous holiday so thank you for all yr recommendations and help.
Some thoughts - hope this may help with future clients
Hilton Barbados- v good location on the beach, ok for over night stop but v tired hotel
Bequia Beach Hotel - the setting is lovely. Reception is fab !! Loved the interior and all the wonderful fittings and collection of things.
Beach front suite was fabulous and def worth it. Some rooms not suitable for anyone with mobility probs - so many steps !
Interior of room was a v high standard. Bed and chairs were very comfy. Great to have a large balcony with comfy outdoor seating. Plenty of storage space, mini bar etc. Cleaning was excellent. On my birthday the room was decorated Inc fresh flowers- a surprise and so lovely!
It was very windy all the time so we didn’t sit on the beach. The sunbeds on the beach did look a bit worn but supposed they are exposed to the elements! The main pool was lovely. I swam before breakfast every day - usually with the guy cleaning the pool! Although people did put towels on beds there was usually aways somewhere to sit
Only on a couple of days we had pool service - would have expected this to be more efficient
Sometimes glasses were left on tables ( not good )
Pool towels were sometimes stained ( again not good )
Food - breakfast needs more variety. Eggs freshly cooked& served to the table
Lunch - no variety to menu so could become boring if u ate here every day
Dinner - v large portions! Different menu each eve ( then repeated in 2nd week) quality did vary. If we as not been on AI did think it was quite expensive
Service - generally good however there were some staff who appeared more off hand
Keith arranged a private meal in the gardens for my birthday. This was super and felt v special. Staff went above board to make the eve special
Kate ( the manager ) is always present. She makes u feel v welcome and obviously enjoys her job !
Sand bar - 500 m down the beach. Lovely vibe, good cocktails & food at lunchtime. Service was good here
Jacks Bar - loved it here. Sea is calm so good to swim in sea. Excellent cocktails & food.? V slow service though. Shuttle provided daily. Can get v busy though and not a lot of umbrellas for shade.
Gardens - v well maintained. Some lovely trees shrubs & flowers
Spa - excellent treatment but no offer of relaxation after
Trips - we did a day sail ( on the kat ) to mystique - this was expensive but really enjoyed it. Sea amazing to swim in
Taxi ( jeep ) tour of island 3hrs - good to see the island & learn all about life in Bequia
It’s a v sociable hotel and people were v chatty
Nice to enjoy a drink with
We met 2 of yr clients - Rebecca & her daughter-they were lovely !
The hotel appears to get a lot of return guests
The island is v hilly and roads not good which we didn’t expect. This made walking quite difficult. The hotel organises taxis to take u anywhere which was good and efficient, but apart from beach walking anything else was limited
Overall it’s a beautiful island and not spoilt
You said it was like the Carribean years ago and would agree!!!
Would we go back? No but only because we have other places we want to visit !