Superfast delivery. Minimum of packaging with little plastic which is a bonus for me as I hate waste.The usual great Turtle Mat quality . Perfect size. Looks great in situ.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
As usual service, delivery and product quality absolutely excellent. My only quibble was when product arrived it looked a different colour than I had expected from website. Not dramatically different... Toon meer
Bedrijf heeft geantwoord
Good quality mats delivered promptly, have washed well a couple of times already. Sensible recyclable packaging and quick delivery.
Bedrijf heeft geantwoord
I’ve been using these mats for years. We’ve downsized and renovated and are buying these mats again. This is the first a small one for our the sliding door onto our decking. The design and colour way... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
For over 30 years, Turtle Mat has been helping to keep Britain's floors cleaner for longer with our highly durable doormats and runners. Made with super absorbent recycled cotton fibres, the machine washable Turtle Mat stops 95% of dirt, dust and moisture from entering your home.
Contactgegevens
Unit 717 Eddington Way, Birchwood Park, WA3 6BA, Warrington, Verenigd Koninkrijk
- 0345 600 3478
- info@turtlemat.co.uk
- turtlemat.co.uk
4,6
Uitstekend
337 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Turtle Mat
Hi Tracey,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality. This means a lot to us.
Kind Regards,
Turtle Mat
Been buying a whole range of turtle…
Been buying a whole range of turtle mats for 15 years - nothing better!
26 februari 2026
Antwoord van Turtle Mat
Good Morning,
Thanks for taking the time to leave this great review.
I am very happy to hear your order was positive and you are enjoying your new mat. Your loyalty is appreciated.
Kind Regards,
Turtle Mat
Superb mat looks great outside door and…
Superb mat looks great outside door and comments from people have been how hard wearing it looks .
25 februari 2026
Antwoord van Turtle Mat
Hi Pauline,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality.
Kind Regards,
Turtle Mat
The doormat arrived in a timely…
The doormat arrived in a timely fashion.
It’s exactly the colour I wanted and was expecting.
The muddy boots are cleaned efficiently!
25 februari 2026
Antwoord van Turtle Mat
Good Afternoon,
Thanks for taking the time to leave a review.
It's great to hear you were happy with the mat and the service you received, this means a lot to us.
Kind Regards,
Turtle Mat
Good service, good product
Easy to order, arrived quickly and on time. I was annoyed as the free delivery advertised turned out to have a minimum spend, this wasn’t clear at the beginning
25 februari 2026
Antwoord van Turtle Mat
Hi Ann,
Thanks for your review.
We're glad to hear you were happy with your mat.
If you require any assistance with the discount query, please don't hesitate to get in touch.
Kind Regards,
Turtle Mat
Previously bought a mat that stayed…
Previously bought a mat that stayed soggy on my doorstep so changed for one of the rope door mats and that seems to work perfectly. Big enough and looks smart in the porch.
25 februari 2026
Antwoord van Turtle Mat
Hi Sue,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality.
Kind Regards,
Turtle Mat
Outdoor mat??
Nice looking mat but not what I’d normally use for outdoors as it’s very thin - hence four stars instead of five.
25 februari 2026
Antwoord van Turtle Mat
Hi Frank,
Thanks for your review.
It's a shame to hear you weren't happy with your mat. Please don't hesitate to send us over some photos on email and we can take a look.
Kind Regards,
Turtle Mat
Have contacted turtle Mat after excess shedding and not laying flat …
Have contacted turtle Mat after purchasing in December due to excess shedding of my two mats and the fact that they are not laying flat after months of use. I am getting a full hoover container full every two days from these mats and after previously having turtle mats know this is not the usual standard. Disapppointed with your customer service department who can only advise me to wash the mats... These are brand new why would I wash them!also this is not stated on the website as a before use recommendation or I would not have purchases.
Would never recommend this brand again to anyone, the quality is not like it used to be.
1 maart 2026
Review zonder uitnodiging
Antwoord van Turtle Mat
Good Morning,
Thanks for your review.
We're really sorry to hear you were unhappy with your experience with Turtle Mat, this is of course not what we want, we want all customers to have a positive shopping experience.
We recommend on our website that all mats are washed prior to use to maximise performance, we are sorry if you feel this wasn't clear.
I can see you've been in touch with our customer service department and this has now been resolved.
If you would like to discuss this further, please don't hesitate to get in touch and we will be happy to help.
Kind Regards,
Turtle Mat
Prompt delivery- excellent product
Prompt delivery- excellent product. bought because we had bought one a few years ago and it’s still giving great service! easy to wash. much better than cheaper products that lose their grip and absorbency. Looks smart too
23 februari 2026
Antwoord van Turtle Mat
Good Morning,
Thanks for taking the time to leave a review.
It's great to hear you love our mats so much, this means a lot to us.
Kind Regards,
Turtle Mat
Easy to order
Easy to order, have had a turtle mat before so can trust the quality, came very quickly. All good.
23 februari 2026
Antwoord van Turtle Mat
Good Morning,
Thanks for your review.
I am very happy to hear your order was positive and you are enjoying your new mat. Your loyalty is appreciated.
Kind Regards,
Turtle Mat
There must be a mistake I did not buy a…
There must be a mistake I did not buy a mat in 2025 and have submitted a review for my last one Anyway as I keep having reminders here goes Tirtle mats are the only doormats that I would buy Have tried cheaper similar looking Not in the same league as British Turtle Mat company They are the best and the most hardwearing Wag well and brilliant quality
28 september 2025
Antwoord van Turtle Mat
Good Afternoon,
Thanks for your review.
It's great to hear you love our mats, this means a lot to us.
Kind Regards,
Turtle Mat
Excellent product.
Quick delivery.
Excellent product; this is the 3rd may I have bought and I will be buying again.
23 februari 2026
Antwoord van Turtle Mat
Hi Sue,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality.
Kind Regards,
Turtle Mat
Great product, delivered on time
Great product - great service. Very happy - thank you!
24 november 2025
Antwoord van Turtle Mat
Hi Jennifer,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality.
Kind Regards,
Turtle Mat
Fluff everywhere very poor quality…
Fluff everywhere very poor quality nowhere near as good as they used to be no rubber perimeter I won’t be purchasing again
26 januari 2026
Review zonder uitnodiging
Antwoord van Turtle Mat
Hi Keith,
Thanks for taking the time to leave a review.
We're sorry to hear you're unhappy with your mat. New mats will have excess lint to start with, even after the first wash, but they tend to settle down once they've had a bit of wear and a wash. We recommend washing our mats when they arrive and that you lift and launder them monthly. The initial wash will help to remove any excess cotton from production.
Please don't hesitate to contact us on email with some photos and we can help further.
Kind Regards,
Turtle Mat
Love knowing that these mats will last…
Love knowing that these mats will last for at least 5 years!
26 januari 2026
Antwoord van Turtle Mat
Hi Jacky,
Thanks for your review.
We're glad to hear you love your mat.
Kind Regards,
Turtle Mat
Antwoord van Turtle Mat
Hi Tracy,
Thanks for taking the time to leave a review.
It's great to hear you enjoyed your shopping experience with us and that you were impressed with your mat.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat
Antwoord van Turtle Mat
Hi Lou,
Thanks for taking the time to leave this great review.
We're glad to hear you love your mat.
Kind Regards,
Turtle Mat
Antwoord van Turtle Mat
Hi Dominique,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality. This means a lot to us.
Kind Regards,
Turtle Mat
Very fast efficient service as usual…
Very fast efficient service as usual have been using these mats for years they just ‘do the job’
26 januari 2026
Antwoord van Turtle Mat
Hi Elaine,
Thanks for your review.
It's great to hear you enjoyed your shopping experience with us.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat
Ease of ordering
Ease of ordering, speed of delivery, and it looks so much better than my previous mat - it is very effective as an outdoor mat despite not showing the mud from boots.
26 januari 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.