I have a problem with the Tutor LMS Pro installation. I approached the support by opening a 'ticket' this morning. After about half an hour or so, I got a quick and polite response, some questions... Toon meer
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Lees wat reviewers zeggen
Thank you very much for your excellent support and assistance throughout the process, Ms.Sri & team I truly appreciate your prompt responses, professionalism, and willingness to help resolve the... Toon meer
Una resolución 5 estrellas; la agente que me atendió fue exquisita en la atención y una gran profesional en la resolución de mis incidencias. Todas se han resuelto.
The support has been really quick to respond and also very useful in finding the source of the problem when I needed them. The plugin has been working great for our internal team trainings as well, gi... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Tutor LMS is the ultimate learning management system for educators and businesses on WordPress. Whether you’re a teacher, coach, or entrepreneur, Tutor LMS enables you to create engaging, professional eLearning platforms. With thousands of courses launched daily, Tutor LMS helps you deliver quality education effortlessly.
Contactgegevens
1229, Dhaka, Bangladesh
- sales@tutorlms.com
- tutorlms.com
4,7
Uitstekend
391 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The worst customer support I have ever…
The worst customer support I have ever encountered!
I am a PRO user and their have codes are killing my website performanc, however they don’t bother answering the emails. I regret paying a single $ to this company.
Terrible experience!
10 februari 2024
Review zonder uitnodiging
Antwoord van Tutor LMS
I'm sorry to hear about your experience. We apologize for any inconvenience caused. Please rest assured that we take your feedback seriously and will investigate this matter promptly.
Love the plugin
Love the plugin. More quality than expected for the price... Also great support - well-versed in problem-solving. Fast and reliable. Recommend.
8 februari 2024
Review zonder uitnodiging
Antwoord van Tutor LMS
Thank you so much for your positive feedback! We're thrilled to hear that you love the plugin and find it to be of great quality for the price. It's fantastic that our support team was able to assist you promptly and effectively.
Best regards,
The Tutor LMS Team
they have responded immediately
they have responded immediately, better, best, and good
8 februari 2024
Review zonder uitnodiging
Antwoord van Tutor LMS
Thank you for your feedback! We're glad to hear that our response time and service exceeded your expectations.
Best regards,
The Tutor LMS Team
Great Support and products
Themeum's support team acted quick to resolve issues on my site. Rashed was great to work with!
30 januari 2024
Review zonder uitnodiging
Antwoord van Tutor LMS
Thank you for your feedback! We're glad to hear that Themeum's support team acted quickly to resolve the issues on your site, and that Rashed provided great assistance.
Best regards,
The Themeum Support Team
Exceptional Support from the Themeum Team
The Themeum Support Team's help is really great and professional. They're always there to assist, even when clients should handle things on their own. Rashed, thank you very much.
If you don't have a support team like Themeum Support Team, you're pretty much on your own.
31 januari 2024
Review zonder uitnodiging
Antwoord van Tutor LMS
Thank you for your feedback! We're delighted to hear that you found the Themeum Support Team's assistance to be great and professional, and that Rashed provided excellent support.
We strive to provide outstanding customer service and are always here to assist you.
Best regards,
The Themeum Support Team
The corporate team quickly resolved the…
The corporate team quickly resolved the issue I was facing, a big thank you to Themeum.
12 januari 2024
Review zonder uitnodiging
Antwoord van Tutor LMS
Thank you for your feedback! We're glad to hear that the corporate team at Themeum quickly resolved the issue you were facing.
Best regards,
The Themeum Team
Excited about Tutuor LMS experience
after using Lifter LMS for 5 years, I decided to migrate to Tutor LMS Pro. In Tutor, I found many more features which I was really missing in Lifter. The user experience, interface, communication tools with your students are super in Tutor. The Tutor player is just fantastic. I embed Youtube video in there and the player doesn't show all these distracting windows. The player is clean and very intuitive. Now I stay in touch with my students via comments, QA's, rating tools. I and students receive notifications instantly on email and can reply right away. My students love new UI and capabilities. I have no more hassle with renewal of different functions like payment gateway, mailcheap etc as I purchased Tutor Pro lifetime at black friday price. I had to migrate over 100 existing student to new platform and I was a bit nervous how it would go. Everything came out really well as I had timely help from Tutor support team. Special thanks to Rashed. Yes, I'm really excited and surely will stay with Tutor LMS.
18 december 2023
Review zonder uitnodiging
Antwoord van Tutor LMS
Thank you so much for sharing your experience! We're thrilled to hear that you've had such a positive transition from Lifter LMS to Tutor LMS Pro. It's wonderful to know that you're enjoying the additional features, improved user experience, and effective communication tools with your students. We're glad the Tutor player has met your expectations for embedding YouTube videos cleanly and intuitively.
It's great to hear that managing student interactions through comments, Q&A sessions, and ratings, along with instant notifications, has enhanced your teaching experience. We're also pleased that your migration of over 100 students went smoothly with the help of our support team, especially Rashed.
Thank you for choosing Tutor LMS Pro and for your enthusiasm! If you have any more feedback or need further assistance, please don't hesitate to reach out. We're here to support you on your teaching journey.
Best regards,
The Tutor LMS Team
Excellent support
Excellent support. They responded promptly and helped me resolve my problem.
15 december 2023
Review zonder uitnodiging
Antwoord van Tutor LMS
Thank you for your feedback! We're delighted to hear that you received excellent support and that your issue was promptly resolved. If you have any more questions or need further assistance, please feel free to reach out to us.
Best regards,
The Support Team
good service and support
Whenever I have any questions they help me quickly.
5 december 2023
Review zonder uitnodiging
Antwoord van Tutor LMS
Thank you for your feedback! We're glad to hear that you receive quick assistance whenever you have questions. If you have any more inquiries or need further help, please feel free to reach out to us anytime.
Best regards,
The Support Team
The services is amazing
4 december 2023
Review zonder uitnodiging
Antwoord van Tutor LMS
Thank you for your feedback! We're glad to hear that you find our services amazing. If you have any questions or need assistance, please feel free to reach out to us.
Best regards,
The Themeum Team
Best Plugin LMS
“I opted for Tutor LMS for my digital marketing academy and I must say, I’m genuinely impressed by its integrations and the plethora of tools it offers. If you’re serious about establishing your online academy, I wholeheartedly recommend Tutor LMS. Their support team is exceptionally knowledgeable and responsive, providing prompt solutions to any issues you may encounter. A special shoutout to Rachid Houssain for his unwavering support – you’re the best! Tutor LMS has undoubtedly exceeded my expectations.”
1 november 2023
Review zonder uitnodiging
Antwoord van Tutor LMS
Thank you so much for sharing your experience with Tutor LMS! We're thrilled to hear that you're impressed with our integrations, tools, and overall experience. It's great to know that Tutor LMS is meeting your needs for your digital marketing academy.
We appreciate your recommendation and are delighted that our support team, especially Rachid Houssain, provided you with exceptional support. If you ever have more questions or need further assistance, please don't hesitate to reach out.
Thank you once again for choosing Tutor LMS. We look forward to continuing to exceed your expectations!
Best regards,
The Tutor LMS Team
Tutor LMS is an amazing plugin and…
Tutor LMS is an amazing plugin and Themeum offers excellent support!
27 november 2023
Review zonder uitnodiging
Antwoord van Tutor LMS
Thank you so much for your kind words! We're thrilled to hear that you're enjoying Tutor LMS and appreciate the support from Themeum. If you have any questions or need assistance, feel free to reach out – we're always here to help!
Realmente bueno. Servicio excelente.
El complemento es realmente bueno, lógicamente no es perfecto y siempre echarás de menos algunas funciones que te gustaría que tuviera tu portal y que no tienes porque no tienes presupuesto para un desarrollador, pero es realmente excelente (y llevo muchos años en esto). Los chicos de Themeum (en Bangladés) se lo han currado y curran como unos campeones y sólo merecen mis elogios.
El servicio de atención al cliente, tanto en precompra como en postcompra (compré la licencia anual unos meses después de instalar el complemento) es simplemente increíble, te contestan siempre en uno o dos días como mucho y siempre te ayudan (a veces incluso de más). Si antes decía que no te llega para contratar a un programador, estos chicos se encargan de que parezca que, casi casi, son tu equipo. Parag Das es como si fuera mi Director de Informática, es un máquina.
No puedo decir nada malo, la verdad, al contrario, todo elogios. Son sencillamente de lo mejor que te puede pasar.
100% recomendable.
17 november 2023
Review zonder uitnodiging
Antwoord van Tutor LMS
¡Muchas gracias por tus amables palabras! Nos hace muy felices saber que estás disfrutando del complemento y que la atención al cliente ha sido de tu agrado. Todo el equipo de Themeum se esfuerza al máximo para ofrecer el mejor soporte posible, y tus comentarios son una gran motivación para seguir mejorando. Parag Das y el resto del equipo están encantados de haber podido ayudarte y brindar una experiencia tan positiva.
Agradecemos de corazón tu recomendación y siempre estaremos aquí para ayudarte en lo que necesites. ¡Gracias por confiar en nosotros!
Amazing Plugin and easy to use and…
Amazing Plugin and easy to use and great support team.
22 november 2023
Review zonder uitnodiging
Antwoord van Tutor LMS
Thank you for your wonderful feedback! We're so glad to hear that you find the plugin easy to use and that you've had a positive experience with our support team. If you ever need assistance or have any questions, don't hesitate to reach out. We're always here to help!
impressive customer support
The customer service is patient, professional and responsive, even though I use the free version, they are always there for me. The problem was solved in two days which is impressive.
Thank you Rashed!
11 oktober 2023
Review zonder uitnodiging
Antwoord van Tutor LMS
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service, even while using the free version. Our team is always committed to providing the best support possible, and it's great to know that your issue was resolved promptly. If you ever need further assistance, don’t hesitate to reach out – we’re here to help!
All in all, not bad.
Not always very quick in responding but probably due to the time difference. They did not always manage to give me comprehensive solutions, but when they do, they are truly impeccable.
Plugin certainly improvable but still very well provided and intuitive.
8 november 2023
Review zonder uitnodiging
Antwoord van Tutor LMS
Thank you for sharing your feedback! We truly appreciate your understanding regarding the response times, as the time difference can sometimes cause delays. We're glad to hear that when our team provides solutions, they meet your expectations. We always strive to improve, and your insights about the plugin are invaluable to us. Rest assured, we are continually working on making it even better. If you ever need more assistance, don’t hesitate to reach out.
Tutor LMS is a highly versatile product
Tutor LMS is a great product. It is versatile, offers multiple configurations for flexible needs. It provides very secure bunny cdn integration. It offer monetization through membership or direct check out. It is truly all in one solution and very mature. They helped me with the right caching strategy to make the website speed super fast.
31 oktober 2023
Review zonder uitnodiging
Antwoord van Tutor LMS
Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying Tutor LMS and finding it versatile and secure. We're glad our Bunny CDN integration, monetization options, and support for caching strategies have met your needs. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
I got very efficient help from the…
I got very efficient help from the Themeum support when my updated plugins had some issues.
27 oktober 2023
Review zonder uitnodiging
Antwoord van Tutor LMS
Thank you for your positive feedback! We're so glad to hear that the Themeum support team was able to assist you efficiently with the plugin issues. We always strive to provide quick and effective solutions, and it’s great to know that we could help resolve your concerns. If you need further assistance, don't hesitate to reach out!
A profesional support
A profesional support, verry promt replay to any question or problems that i got.
A conclusion in 3 words :,,A PRO TEAM"
26 oktober 2023
Review zonder uitnodiging
Antwoord van Tutor LMS
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our support team. "A PRO TEAM" is exactly what we aim to be! If you ever need assistance in the future, don’t hesitate to reach out. We're always here to help!
A LMS with many free add ons
A LMS with many free add ons, unlike others where you have to buy add ons. Plus, the support is great too.
19 oktober 2023
Review zonder uitnodiging
Antwoord van Tutor LMS
Thank you for your feedback! We're thrilled to hear that you appreciate the free add-ons and the great support. We aim to provide as much value as possible, and it's wonderful to know that it's making a positive impact. If you ever need further assistance or have any questions, feel free to reach out!
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