Thames Valley Window Company Reviews 602

We thought we were using a really well run business and our experience been the opposite. We bought a premium front door. The installation was very poor, as the frame was at an angle letting light in followed by 5 other issues. There was a catalogue of remedial visits and over a year since installing to resolve issues.

Delighted with our new doors and windows from TVW. The team have been so helpful from choosing the product to installation and everyone that comes over makes a comment on the impact of our sliding doors and how they transform the room. Definitely recommend!

So pleased with our new front door from Thames Valley.
Great help from Luke and surveyor in designing, measuring and ordering it.
Had to wait a while for installation because of Covid slowing everything down but definitely worth it and we were regularly updated.
Price was great too - considerably less than another similar company for exactly the same door.

But

Have used the company over the last 30years. And this again was another installation carried out very well.

TVW installed almost all of our windows over 20 years ago. They are as good as the day they were put in (replacement of a few espagnolette locks absolutely and reasonably excepted). And they responded last year in the midst of COVID to repair a door pane shattered by a stone chip from a strimmer. So they were first choice to replace sliding patio doors (not theirs!) with a lovely set of French doors. Not the cheapest but excellent communications, service and best quality product. The new doors will outlive us at this house at least.

Love our new windows. Thames valley were great at keeping us informed about next steps.

Great customer service. Very competent and tidy fitters. Really pleased with our new flush windows which blend in really well on our Edwardian house. The insulation and sound deadening are amazing.

Good quality windows - good fitters

TvL designed and built a revamped Conservatory/Orangery for us in 2019. Good quality fittings and project managed all țhe trades. We were very pleased with the results.

Professional, helpful and skilled teams. A pleasure to watch them work.

Excellent from start to finish. Very good suggestions and ideas from the salesman. The surveyor gave great suggestions about the doors. The fitters were polite, clean and quick giving a superb finish to the doors and windows.

Excellent products, excellent service. Very highly recommended indeed.

Good and professional service from start to finish. Good quality materials as promised.
Keep up the good work

Had our front door and glazed windows replaced. From design to actual fitment the whole process was well managed and professionally installed.
Very happy with the net result and would have no hesitation in using them again. They were also very competitive with the quote far more so than 2 local companies. Special, thanks to Luke for his design ideas.

EXCELLNT windows, look a dream. There was a manufacturing error on our fan opening windows, which the installers noticed and informed us. (I would never have noticed) And they came back a few weeks later and replaced them.
Will use again

From start to finish this was a very good experience. The salesman was constructive with his suggestions and ensured that our every need was met. The surveyor fine tuned the specification and gave us valuable advice on using the patio doors.
The fitters were on time and did a very clean and professional job. When they left you wouldn't have known that they had been in the house.
The doors and windows themselves have excellent security with pick proof locks.

I have been really impressed with my lovely door so far. It was only installed about 5 wks ago, but I would like to think it will remain looking a beautiful, quality door.
Suzy Taylor who dealt with all the admin side of things, booking on the installation etc was extremely kind, professional, helpful & friendly.

We had Storm 2 front windows installed by the Thames Valley Window Company eight years ago and they have been brilliant with no need to have any maintenance over this period, We had two back PC Genesis windows added recently - the Company dealt efficiently with our order and the installation was done perfectly.
i would highly recommend this Company.

Beautiful door and very professionally installed! Thank you Thames Windows!

From showroom visits, to careful attention to detail by the surveyor and an excellent installation by the fitting team, the entire experience with Thames Valley Windows has been superb.
Would definitely recommend!