Type One Style Reviews 207

Patch looked awful after 2 weeks. Colour gone and looked dirty. The colour started to go after a couple of washes. I wanted this to work so much but I think I’m going to try other companies. The designs are great but the patches themselves are poor quality. Wouldn’t recommend :(

I ordered 5 each of the Libre 2 Bees and Dogs patches but was really disappointed when they arrived. They were so pale in colour, they looked as if they'd been left in the sun and faded. Yet they looked lovely on the website 😪
Loved my patches up until now but won't be buying these 2 patches again.

Ordered some patches for my son, it states that it takes 2-3days to ship. 3weeks later and they have still not arrived. Contacted them three times and still no reply from customer services.

Ordered 10 days ago, their website states 2-3 day fulfilment. It’s not good enough to need supplies that really help young type 1 diabetics and be let down by poor customer service and delivery. They use EvRi - which is a reason to not use them at all - terrible logistics company.

UK designed and manufactured ❤️ friendly and responsive staff

Love this brand! Such a great variety of patterns and the product is great - have always lasted at least ten days! Easy shipping too! I'll be ordering from here moving forward.

Finally got my order, Royal Mail are rubbish. I spoke to my postman who said I was lucky to get my order as not every delivery goes out daily.

Brilliant patches, they last then entire duration of the 2 weeks I have my device on, even when I go swimming every morning they do not come off!

100/10! These patches are amazing! Not only have they stopped the device from coming off but they also are super cute and with the stickers being so easy to remove and re apply I can change them to match my outfit! Couldn’t recommend more!

Great purchasing experience, and excellent customer service. Very pleased.

An amazing group of really helpful and understanding people. Fantastic products and service.

Quality stickers and looks awesome T-shirts fit perfectly

Scandalosi , fatto un ordine per il mio bambino il 11 settembre 2023, consegna il 20 giorni mai arrivata ma ho scritto più volte all'assistenza clienti per richiedere informazioni ma non sanno dirmi niente . Ho richiesto il rimborso ma ancora niente , inoltre per la tracciabilità del pacco mi chiedono dei soldi . Non perdete tempo e denaro , acquistate altrove

I genuinely believe the reviews on their website are fake.

The quality of the patches are outrageously poor. I wish I had checked reviews here before purchasing anything from them.

They are cashing in at the expense of those of us with T1D and aren’t even making an effort.

The insulin vial case I bought was also the wrong item and quite frankly their customer service takes far too long to get back to you.

I’m really disappointed because I wanted to love the products but everything was awful.

I wouldn’t recommend.

UPDATED REVIEW
Formally gave 1 star but have changed it to 3 as the team rectified the issue with the vial case which was perfect but the review for the patches still stand.

En resumen, un timo.
Material que necesitamos para gestionar una enfermedad, te lo cobran y no llega jamás.
Cada vez que lo reclamo me marean más, me quitan más dinero y encima no solucionan nada.
Muy enfadada y triste.
Por favor, no compreís!!
Ojalá hubiera visto las opiniones antes... :(

I'm a repeat customer of Type One Style. Unfortunately I've had issues with my last 2 orders.

1 had a missing patch. I contacted customer service and they said a replacement would be sent out and they reminded me to use my loyalty points on my next order. 2 weeks past and the replacement never arrived.

The second order was dispatched. The tracking for it would not work. This order also never arrived after a week. I have once again contacted their customer service to be ignored.

I will not be ordering again nor would I recommend this company to my diabetic friends. If I could have given 0 stars I would.

They use to be a decent company. I'm not sure what happened. Or why their customer service is beyond poor. I'll be requesting a refund for both orders.

From regular buyer (3 orders as i bulk buy my stickers), to ''won't use again''. Items not received, apparently dispatched on the 13th. Contacted them to chase this up and they replied to the first email after 48hrs, and i've not heard anything since. Claiming that being a small team means answering contact from customers takes longer is nonsense. We're a small family business and reply to our customers within 2 hours at most. It's very frustrating as a customer to make a choice to ''shop small'' and support a growing company and be stuck in this situation. A good measure of a company is how they react when things go wrong, in this case i'm sorry to say they've responded terribly. Unfortunately they've lost themselves a customer. If not resolved by the end of today i feel i have no choice but to speak to my bank for a refund. I now feel a fool for recommending this company to my diabetic family and friends.
I should also add, if you do choose to use them, keep an eye on your shopping cart as it automatically adds a ''priority'' charge. No matter how many times you remove it, it readds itself.

Most ignorant company I have ever purchased from! Made my order and they emailed me asking if I wanted to add on to the order and they would give me 15% off so I did. I didn't receive a dispatched email or anything. Over a week went by and no contact so I contacted them. They finally dispatched my order which took several days to arrive. When it finally arrived the add on order was missing so I made contact again and it's now over a week later and I've still had no response! Avoid this company at all the costs! They are cashing in on peoples illnesses to make money and they don't actually care about them. Not sending the orders when promised and ignoring all contact is disgusting. They are quick to send emails offering discounts and offers though. Avoid!!!

Dreadful company, only wish I'd read the reviews. I have ordered over 12 days ago nothing. I have emailed them with no response and tried calling the phone has a male voice just saying we are busy and then cuts off. Looks like I've lost my money. This company needs reporting.