Type One Style Reviews 207

I wish I had came on here and read reviews before ordering what a waste of time and money. Order hasn't came my messages on their Facebook page keep getting removed without answer

Absolute appalling company zero customer service endless emails comments on their Facebook page with my comments being deleted so others couldn’t see them , they have a chat system and even that doesn’t get manned so still no reply. My daughter waited over 2 weeks for her order where she sent 4 emails in total had no response eventually received her order £22 worth order for there to be 5 patches missing again I’ve tried to contact them no response… avoid this company I’m going to try and take this matter further disgraceful!!

The order I received was just two patches, despite ordering three sets, I paid customs charges of €8 based on the full order. It took them 3 weeks to get back to me. They are sending out the correct order (I'll have to pay another customs charge). Then I discovered that I had €12.75 for a subscription. I have zero recollection of this. They eventually refunded me that. Don't buy from them it's just not worth the hassle.

Absolutely the worst product I’ve ever tried! The colour washes out of the patch within days and the patch just doesn’t stick. I’m so disappointed in this product which I was very excited to receive.

Furthermore is that as soon as I politely asked how this happened I was just told that they had never heard of such incidents before. I then changed to a new patch and the same happened again - I went to sent them a message one Facebook with pictures and it failed to deliver. All of my attempts to send anything on messenger failed.

Absolutely appalled by the customer service and product this company has delivered.

I wish I could give zero stars. I like the products they’re selling but when I inquired about the shipment because they provided a “reference” number - not trackable despite adding an additional $2 (priority???) on my order - the response was so slow and the email was a tad condescending. I won’t/don’t recommend a company that has zero regards for customers. When my order finally arrived, my “mystery” patches x 2 were the sorriest designs I ever laid my eyes on. On top of this, the order is incomplete and I was missing an item I already paid for. I had to contact SHOP.com to step in because this company will block you on facebook messenger and will not respond to your inquiry via email. Unless they’re planning to improve their customer service, you’re better off spending your money somewhere else.

Fatto un ordine il 11/7/23 , pagata spedizione veloce, doveva arrivare entro 15 giorni, invece non ho ricevuto niente, impossibile tracciare il pacco, mandate più mail al servizio assistenza, ma nessuna risposta!!!!!!
Deludenti soprattutto perché vendono prodotti per persone che hanno necessità!!!!!!!!
Sconsigliato
Oltre a ciò hanno un sistema che ogni mese preleva lo stesso importo dalla carta senza inviare nulla!!!!!
Da denuncia

The biggest complaint I see is about shipping time. They are based in the UK and it says 7-15 days for delivery but I should say "business days" after that, when shipping to the USA because the package goes through royal mail and then through customs. So far, I'm impressed with the quality. All the other patches I've tried, only last a week. Super cute as well.

I wasn't going to leave a public review as I had sent feedback direct to the company by email but never received a reply and as I was thinking of ordering again decided to check reviews and it seems im not the only one to have had delivery issues! My first order took several weeks to arrive despite the fact they state fast delivery. Having not had a response from my email and now read people have been charged without recieving the goods I think I will look elsewhere, shame as the stickers themself seem great but sadly I think thats the next generation this country has brought up, no bloody manners!!!

Orderd on may 8th and today june 1th still not recived my order. Delivery was 7-15 days so should be here already but nothing. Sent an email to custumer service and the reply was it will be there soon, they do not have any track and trace on the order, hope my order will get here before my daugthers birthday, she wished for all this for her pump and sensor.

Terrible customer service. Been sending emails and messages with no reply. Ordered one order but they keep sending me the same order and charging me without authorization. Had to block my card and they still not replying to my emails and messages.

Terrible customer service. I wish I read reviews before ordering.
When ordered said 2-3 days turn around... wow what a lie!!

I've been sending emails, Facebook messages and no one responds.

They sent me tracking details but the details don't match so can't even track where my parcel is, ordered weeks ago & still awaiting my package!!!

Ordered lots of times from this company now for the past year and everything is always spot on. Packed very well and good quality products. Highly recommended. I was shocked to see such a low rating on the reviews because honestly I’ve never ever had any issues what so ever. Highly recommend the sweets they are brilliant. Daughter loves them & I have to admit I always pinch a few too.

A part order arrived three weeks late and missed the Easter window. No one responds to emails or any other form of contact.

Considering this company is aimed at parents of children with diabetes, it's astonishing they get away with such blatant thievery. I wish I had read the poor reviews on here before submitting such a large order.

Ordered March 28th it's now April 12th still no package I was told my order has been sitting in customs since the 4th of April, that there is nothing they can do and they won't issue a refund last time I order from this shady place.

Package has not arrived and 2 emails later, still no reply! Should have read reviews prior to ordering. Stay away.

This is the second time I've had a problem with this company and they do not reply to emails, fb or insta messages!!! No items and no refund. Disgusting when the items are for a child.

I am always super happy with my purchases. Type 1 style has made me more confident in showing off my libre, and I have learnt to embrace it with the help of these awesome stickers. They are always as shown on the website, delivery super quick, and customer service is number 1. Definitely over 5 stars. Would give more if I could 😊

I have been buying the patches for my daughter since last May and they have definitely make us both feel secure that her sensors aren’t going anywhere .

We also have bought stickers for her insulin pens which really help, not only in them looking great ,but when you have been prescribed silver and blue which at night can look very similar and you definitely don’t want to get your nighttime and fast- acting insulin mixed up.

In conclusion lovely quality , great designs and amazing customer service. You couldn’t ask for a more helpful or accommodating company, I know when she finally gets her pump Type One Style will be our first port of call. Thanks again for all you do.

I do not recommend. Didn’t ship out the order for 9 days, ignored my e-mails and the only activity happened when I requested to cancel the order and they finally did so after NINE days. Could’ve ordered somewhere else and already received the products

I haven’t actually tried the patch yet, but as for customer service and delivery, it’s outstanding. I ordered the patch on Friday and it arrived the next day - superb!