Tysew Reviews 

THANK YOU! Purchased a Jack 20U,a Jack Overlocker, and a Jack Blindstitch machine in February 2023.

I was looking to buy great quality, great price sewing machines and have spent months researching what to buy and was getting very frustrated with it all when I came across TYSEW. This company was nothing short of amazingly helpful and a special shout out to Raj, she was just super and we were so grateful for her , knowledgeable yet impartial advice I selected the machines of my choice and awaited their arrival. Even though I thought the machines would arrived boxed I was not prepared for what I got.
Tysew, like superstars assembled them and prrovided threads and bobbins etc ..I was surprised and grateful... I could easily start sewing straight away all the set up was done for me. THANK YOU TYSEW. Even though it took me a while to set up my sewing room, the setup of the machines required minimum effort all I had to do was add oil, plug in and sew. Their service has been as smooth as the machines I now sew with...smooth, fast and quiet. I am forever grateful and will continue to use their service. Excellent experience from start to finish. I highly recommend this company .

All the people I have been in contact with over the last two weeks have been helpful. I was researching for my first sewing machine. They helped me choose the right type (heavy duty, walking foot) for my requirements. When I went to collect the machine I was shown how to use it. JD was cheerful, friendly, extremely patient, kind and helpful. If you want any type of machine for sewing or embroidery, come to Tysew, you will get the help and advice you need.

Very happy with service. Jalpa was very helpful in sorting out what I needed. The machine was ready threaded which has helped me get started

In 2019 I bought a straight stitch plate, but the one sent was the wrong one. However, having contacted them about a replacement, Covid then hit us and everywhere was in lockdown. I put the project to one side and forgot all about it.
I recently found it again, along with the wrong straight stitch plate. Luckily I had kept the original receipt. I got back in contact with the retailer and liaised with Jalpa directly, who was able to resolve the issue straight away. Great service.

Great customer service. They had everything we needed plus more. Very friendly and helpful. I would recommend this place for anyone who needs sewing materials of any kind.

Very experienced and good people. They have best machines with great engineer Talha.

The friendly staff and their knowledge of all machines made our visit enjoyable

I been to the tysew shop today and received fantastic service. The engineer helped me on the spot to fix my machine.

Absolutely fantastic service, I would 100% recommend speaking to Jalpa, her customer service was exceptional and she was so helpful over the phone when I ordered my Juki Lockstitch machine. I needed my machine quite urgently and she went out of her way to get a machine assembled to a pellet and sent out for next day delivery! My machine arrived by lunchtime the next day and came fully set up and ready to use and packaged with a bottle of Oil and few packs of needles. A very reliable and knowledgeable company.

I had a few problems which marred the enjoyment of receiving a new machine, however the matter has finally now been resolved so I have updated my review

Absolutely fantastic company ordered machine late Tuesday was with us next day superb machine and staff was kind friendly and helpful 5 star rating would recommended this company to anyone looking to purchase a machine or accessories

Excellent customer service! Cannot fault Tysew they were so efficient and accommodating.

Plus the machine is excellent!

Great customer service, quick delivery and I’m very happy with my Janome air thread Overlocker I got from Tysew. Recommend.

Made to feel very welcome. Good family run business to meet the needs of industrial professionals and domestic beginners. Customer loyalty with discount on purchases after purchasing a machine. Hopefully many more good experiences to come. Keep up the good work!

Great service and products arrive in perfect working condition. Highly recommended

Very fast delivery. Amazing service. I would give 100 stars. Thank you.

I bought my son a juki sewing machine and table from tysew, as he in fashion university in London, he does a lot of work in his accommodation, and this juki is great, and the after care what tysew is very good,any problems my son has tysew do a video call to one of their technicians, and rajj the sales lady is great, I am very pleased with tysew, Mr John Phillips

Very helpful, knowledgeable and polite, (Jalpa) and delivery was very fast. And a great product.

after buying a cylinder arm machine I have had the best customer service from Tysew. Raj is friendly ready to help with anything you are unsure of or need help with. Its a massive confidence in the company when they deliver such aftercare. I am extremely happy with my machine and the service Tysew have provided and I feel sure they will continue to help me if i ever need it .a big thank you from me