ubfly.com Reviews 27

Very bad customer service
I am charged the date of booking but they make it wrong after paid by visa and make again cancellation now I paid 2 time and get my date required I asked cancellation and refund but no more answer

Do not book through UBFLY

First they took 80$ more thann the price showed on website after booking then my flight with connections was scechuled so I will miss the next flight contacted them they did nothing I had to deal with Egypt air to fix it
Now air canada canceled my ticket and allowed me for refund, I contact ubfly they refused refund

The price of ticket declared before purchase was decreased by 80$ when I once paid the price. This was a clear robbery.

scam, not possible to cancel tickets.

I checked the price on UBFly, it was for 1756.23 SAR (around $468), I checked out while making sure that this is the final amount I had to pay, and it was the final amount before checking out and before entering 3D secure OTP.
After I purchased the ticket, I got an SMS from my bank stating that 1896.73 SAR were deducted (around $505), then I checked my email inbox to see that UB Fly sent the ticket with the price 1896.73 SAR. I ended up paying and extra $37per ticket that they were not clear about.

This company is not trustworthy!!!

Reference numbers below.
PNR No: DMEPRN
Airline PNR No: SBGXED
E-ticket No: 0766674536234

I'm not sure if its not a scam. They received money ror the ticket, claimed the bank cancelled payment and it's almost 2 days i didn't get money back. They don't answer emails and phone numbers they have as contact numbers are kind of scam offering of a paid service

Ubfly's customer support team worked with me to create the most suitable alternative route for my flight, which was canceled by the airline. Sometimes, when minutes matter, it is unbearable to wait for hours at the airport due to a flight cancellation. I would like to thank Ubfly employees once again for their assistance.