The product is great, the service is non existent. After receiving my last order in December, a few cans had some issues. After letting customer service know they were actually great and sent out an e... Toon meer
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Lees wat reviewers zeggen
Loved the products and unique flavors like no other seltzer waters out there. Great customer service and fast delivery. Had a subscription for the Dr. Ugly flavor, and regularly purchased their limit... Toon meer
I love the soda flavors. These keep me hydrated and from drinking actual soda. Delivery is fast and the packaging is fun. I've ordered multiple times now and plan to continue to be a costumer! I can't... Toon meer
My husband and I are keto, so UGLY. drinks are perfect for us. Really tasty and refreshing. We've tried cherry, berries, strawberry and lemon and lime.and now order 1 case of each of these each month.... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
sup, we're ugly - the refreshingly honest flavored sparkling water with no sugars, no sweeteners and no calories. beyond quenching your thirst, we celebrate the real, the raw, the imperfect - the ugly truth.
Contactgegevens
#405, 144 North 7th St. , 11211, New York , Verenigde Staten
- hello@uglydrinks.com
- uglydrinks.com
Took my money for a monthly…
Took my money for a monthly subscription and went out of business without a word.
27 mei 2022
Your out of business which sucks…
Your out of business which sucks because you are 80 much better than hi ball
21 mei 2022
Never received my last two orders and…
Never received my last two orders and had to get my money back from PayPal.
17 mei 2022
Good than Bad
Was a great experience at first. I had auto shop set up and they kept charging my account and not delivering product
14 mei 2022
Last order was never received and never…
Last order was never received and never got any feedback on why or a refund. Enjoyed the product but the supply chain was not very efficient.
11 mei 2022
They just stopped sending drinks and…
They just stopped sending drinks and don't respond to support emails anymore, but keep sending me TrustPilot review requests.
10 mei 2022
Wonderful conpany to work with
Support is fast an they cut out the excessive amount of “ blah blah “ if you ever need help with your order.
It ships fast an gets to my house within a day or two.
9 mei 2022
I never received my last 2 orders that…
I never received my last 2 orders that I was charged for and I requested a refund multiple times but never heard anything back.
6 mei 2022
Super brand and company
Super brand and company! Shame it seems to be out of business.
5 mei 2022
Review zonder uitnodiging
what happened to ugly?!
what happened to ugly?!
this was a staple drink in our home every day.
4 mei 2022
Money gone, no drinks.
I bought drinks from the website, but did not receive them or get a refund!
11 april 2022
Review zonder uitnodiging
RIP Ugly Drinks
Loved the products and unique flavors like no other seltzer waters out there. Great customer service and fast delivery. Had a subscription for the Dr. Ugly flavor, and regularly purchased their limited edition flavors. I was quite saddened when at first they had to cancel my subscription because of supply chain issues, and even more saddened to see the company disappear.
10 april 2022
Great seltzer
Great seltzer, and a way to get great taste in a healthier form. Hopefully the company still exists...
10 april 2022
I would like to order more
I would like to order more, but the website is no longer working.
6 april 2022
I never got my last order
3 april 2022
I never received my order
I never received my order, or a refund. And now it looks like the entire company shut down so...thanks for the feedback email, I guess
3 april 2022
My last order was never fulfilled.
My last order was placed in the first days of January 2022.
I never received my order.
Your customer service responded to my first enquiry, saying they would look into the issue and follow up shortly.
They never followed up.
Your CS team never responded to any of my followup messages and emails as well.
It has been four months since I placed the order and the issue has yet to be resolved.
I finally asked for a refund. Again no reply.
So I am extremely disappointed and have no faith in your fulfillment and customer service abilities.
It’s a shame because I really like your seltzer, but this experience leaves me with no confidence in your online business practices, and I doubt I will ever be ordering from you again.
2 april 2022
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