Very happy with how Mark explained everything we needed and showed us the breakdown of the costs. Chris and Cos who installed the insulation did an amazing job and left the house cleaner than when the... Toon meer
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Lees wat reviewers zeggen
Cos and Chris knew their stuff. They got in with the job expertly and efficiently ,what mess came from the loft space was contained and removed with care. It was hard work for them as I had the ho... Toon meer
Bedrijf heeft geantwoord
Freya who made first contact was very helpful and nothing was to much bother,thank you.Paul who did the assessment was knowledgeable ,explaining was was needed, no pressure.A big thank you to Ronnie... Toon meer
Bedrijf heeft geantwoord
Great company . Highly recommended from start to finish. Jordan & Stephen did a superb job and left it spotless clean before they left
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
UK Energy Saving Network Ltd helps homeowners make their homes warmer, more energy-efficient, and more cost-effective to run. We specialise in loft insulation, loft boarding, loft hatches, and loft ladders, providing high-quality installations and practical energy-saving solutions. With a focus on customer service, professional workmanship, and honest advice, we help customers reduce heat loss, lower energy costs, and make better use of their loft space.
Loft Insulation
Geschreven door het bedrijf
- Elevate your home with our premium Earthwool loft insulation
- Step into a world of enhanced energy efficiency, ensuring year-round comfort and savings on energy bills. Transform your loft space into a sustainable sanctuary – upgrade with Earthwool insulation today
Contactgegevens
The Mill House Centre, Commercial Rd, Totton , SO40 3AE , Southampton, Verenigd Koninkrijk
- 0330 027 2817
- info@ukenergysavingnetwork.co.uk
- ukenergysavingnetwork.co.uk
Free loft inspection
4,6
Uitstekend
737 reviews
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Removal of loft installation and…
Removal of loft installation and replaced to the required standards. Excellent service professional from start to finish our property was treated with respect.And after the job was completed . The work area was clean and all rubbish was taken away. Thank you to Marcus and Tom. You are credit to your company.
25 februari 2026
Review zonder uitnodiging
Antwoord van UK Energy Saving Network
Thank you so much for taking the time to leave such a lovely review.
We really appreciate your comments and we’re delighted to hear that you were pleased with the overall experience and the standard of work carried out in your home. Marcus and Tom will be delighted to know that you were happy with their hard work and professionalism and we'll be sure to pass your kind words onto them and all of the team.
Best regards,
UK Energy Saving Network Team
The surveyor was very knowledgable and…
The surveyor was very knowledgable and very helpful.
The installation team were very good and explained every step and made sure that we were satisfied with the work completed.
21 februari 2026
Antwoord van UK Energy Saving Network
Thank you so much for your lovely review.
It’s great to know that the installation was carried out smoothly and that everything was clearly explained along the way. We’ll be sure to pass your kind words on to Rob and Robbie they’ll be delighted to hear them and that their hard work made a positive impact on you.
Best regards,
UK Energy Saving Network Team
A job well done
From the visit of Assessor Craig, who was friendly and informative, through to installation the service was very professional. Lee and Anthony removed old insulation, sprayed loft with biocede treatment and fitted new insulation. They were quick, tidy and cleaned up when finished. They explained everything to me and invited me to check work when complete. Would certainly recommend.
24 februari 2026
Antwoord van UK Energy Saving Network
Thank you for your wonderful feedback.
We’re so pleased to hear you found the service professional from Craig’s initial assessment through to the installation. It’s great to know Lee and Anthony carried out the work efficiently and took the time to explain the process and left your home clean and tidy. We really appreciate your recommendation and will be sure to pass your lovely comments onto all team.
Best regards,
UK Energy Saving Network Team
ESN loft insulation…
From initial conversation to completion of the work everyone was very helpful. We spoke to Pippa who arranged the first inspection and as we were unsure about the outcome Pippa arranged for a senior person to come. Bernie came and was professional and knowledgeable and spent a lot of time explaining to us and answering questions even though he had other calls to make. We felt that we were important and were supported well including support regarding health requirements. This enabled us to make the decision to go ahead.
Within days we had the technicians here to remove old insulation and replace with the new safe insulation. The technicians Mitchell and Ben were great. They were professional and kept us informed of progress and tidied afterwards. We were left with no mess and they took everything. All in all we are extremely satisfied with the work and especially the support of Pippa and Bernie and Freya in the office. Thank you
16 februari 2026
Antwoord van UK Energy Saving Network
Thank you so much for your lovely review Mrs Mulvey.
We’re so pleased to hear you felt supported throughout the whole process, from Pippa and Bernie’s guidance to Freya’s help in the office. It’s great to know everything was clearly explained and that you felt comfortable throughout the whole process. We’re delighted to hear that the installation went smoothly and that Mitchell and Ben made a good impression on you and left your home clean and tidy, we really appreciate your wonderful feedback and will be sure to pass your kind words onto all the team.
Best regards,
UK Energy Saving Network Team
The two lads arrived on time
The two lads arrived on time, cleared my loft, and put down the new insulation in two days. They took all the old insulation and all the things I did not want to keep away and cleaned up everywhere after they had finished, job well done.
22 februari 2026
Antwoord van UK Energy Saving Network
Thank you so much for your wonderful feedback.
We’re delighted to hear that everything went smoothly and that you were happy with the service provided. Kirkby and Ant take great pride in their work, so it’s fantastic to know they arrived on time and left everything clean and tidy afterwards. We really appreciate your kind words and will be sure to pass them onto all the team.
Best regards,
UK Energy Saving Network Team
Actual work which was done is ok but as…
Actual work which was done is ok but as for the rest of it….
First of all the guys were late, then when they pulled up just sat in van for ages. Then when they started the work were arguing constantly all day. Made for a very long day
23 februari 2026
Antwoord van UK Energy Saving Network
Thank you for your feedback.
We’re pleased to hear that you were happy with the standard of the work carried out. However, we’re sorry to read that other aspects of the day left you feeling frustrated.
Our team are expected to conduct themselves professionally at all times, both in how they communicate and how they represent the company on site. Your comments have been noted and discussed internally to ensure standards are maintained.
We appreciate you taking the time to share your experience.
Best regards,
The UK Energy Saving Network Team
The lad worked hard and long hours
The lad worked hard and long hours. Respected my property and made sure to clean up and remove all waste before he left for the evening.
Also they were pleasant, polite and good humoured throughout. I highly recommend them....Oh yes they also did a great job and I can definitely feel the difference.
23 februari 2026
Antwoord van UK Energy Saving Network
Thank you so much for your lovely comments.
We’re thrilled to hear that Alex and Oscar worked so hard, treated your property with care, and left everything clean and tidy. Your kind comments will be shared with all the team, they’ll really appreciate hearing them.
Best regards,
UK Energy Saving Network Team
The guys were quick clean efficient and…
The guys were quick clean efficient and very nice and helpful. James the surveyor is a great help too.
22 februari 2026
Antwoord van UK Energy Saving Network
Thank you for your wonderful feedback.
We’re delighted to hear that Tom, Jonny, and Callum were quick, clean and helpful throughout the installation. James will also be pleased to know you found his input valuable, we really appreciate your lovely comments and will be sure to pass them onto all the team.
Best regards,
UK Energy Saving Network Team
Frustrating !!
We have never put a negative review on trust pilot (never needed to)
We were also holding back out of courtesy, which is more than we have been shown from UK energy saving network.
After being quiet impressed with our initial meeting to discuss our needs with a very pleasant lady called Katie, we decided to go ahead with the work. This would take 4 days maybe a little sooner
she informed us.
The team of two started work on the 3rd February 2026.
The worked involved foil insulation on the rafters, removal of the old insulation, and laying of new insulation on the loft floor (as per contract).The foil insulation in itself was very time consuming, as its quite a large low pitched roof with many cross beams and would mean a lot of patch work, as its not clear runs of the sheets of foil. This took them 2 days and as far as we could tell looked good.
On the 3rd day I myself had to go out, returning later in the afternoon, and fully expected the team to still be here. On return my husband said they were all finished and gone. This surprised me, with what was left to do. He was only able to go to the top of the ladder being 81 in age and as far as he could tell from a forward view it looked fine. The following day I had to go into the loft, and I can go right into the loft. The first thing I saw was a whole strip that had been completely left with the old insulation there and no new insulation laid on that complete strip. On closer inspection of the new insulation saw that the old Insulation was still there and had not been removed (as per contract) only flattened and the new shoved on top!!
My husband immediately phoned the office, and was told this will be passed onto the operations manager. We had a call from him eventually on 10th February, and after a second call, once he had understood that the old insulation had not been removed, he said he would phone back on 11th February am. We are now23nd February and as yet have heard nothing, to say how they intend to put this right! To say we are not very happy is an understatement, and certainly not the professionalism we expected!!
23 februari 2026
Review zonder uitnodiging
Antwoord van UK Energy Saving Network
We’re very concerned to read your review, as this is certainly not the standard of work or service we expect to deliver.
We are currently looking into this as a priority and have been attempting to contact you to discuss the matter directly. Our Operations Manager is reviewing the details and we are working to fully understand what has occurred so that it can be resolved properly.
Please rest assured that we take concerns of this nature seriously and are committed to putting things right where required. We will continue trying to reach you today, but if it’s easier, please feel free to contact the office directly so we can address this without further delay.
Best regards,
UK Energy Saving Network Team
All good 👍 all the staff were good and…
All good 👍 all the staff were good and friendly would recommend them
23 februari 2026
Antwoord van UK Energy Saving Network
Thank you so much for your great feedback.
We’re delighted to hear that all the team were friendly throughout and provided a positive experience. We really appreciate the recommendation and will be sure to pass your kind words onto all our installers.
Best regards,
UK Energy Saving Network Team
Would have received 5 stars
Would have received 5 stars, but did not explain how to get to inspect the solar panel control panel.
23 februari 2026
Antwoord van UK Energy Saving Network
Thank you for your review, we’re really pleased you were happy with the work overall.
We weren’t aware of any issue regarding access to the solar panel control panel, but we’re more than happy to discuss this with you and understand what you’re referring to. Please feel free to contact the office and we’ll gladly look into it.
Thanks again for your feedback.
Best regards,
UK Energy Saving Network Team
Quality Service
From the very first phone call through to survey and installation, the service was professional, friendly and brilliantly carried out.
I thoroughly recommend.
23 februari 2026
Antwoord van UK Energy Saving Network
Thank you for your fantastic feedback.
We’re so pleased to hear the whole process, from start to finish, met your expectations. Dennis and Kade take real pride in their work, so it’s wonderful to know their friendly and professional approach made such a good impression on you, they will be delighted to hear you kind words and we really appreciate the recommendation.
Best regards,
UK Energy Saving Network Team
Two very pleasant lads turned up on…
Two very pleasant lads turned up on time, removed very old insulation, sprayed loft with a biocide treatment to loft area and fitted new insulation. Very quick and tidy no mess left as they also hoovered up when finished, couldn’t ask for more. 👍👍
23 februari 2026
Antwoord van UK Energy Saving Network
Thank you so much for your great feedback.
We’re thrilled to hear you were happy with the service provided, Lloyd and Oscar will be delighted to know their punctual, tidy, and professional approach made such a positive impression on you. We really appreciate your kind words and will be sure to pass them onto all the team.
Best regards,
UK Energy Saving Network Team
Loft
Work completed efficiently but can’t feel any material benefit for £5,000. Still not received Warranty document.
23 februari 2026
Antwoord van UK Energy Saving Network
Thank you for taking the time to leave a review.
We’re pleased to hear the work was completed efficiently. Your warranty document has now been reissued, if it hasn’t reached you, please just let us know and we’ll resend it straight away.
In terms of noticeable benefit, insulation improvements can sometimes be less immediately obvious and may depend on external temperatures and heating use. The work carried out was designed to improve the loft’s thermal performance and ventilation, as well as protect the space longer term.
If you’d ever like to talk anything through, we’re always happy to help.
Best regards,
UK Energy Saving Network Team
Perfect job
Came exactly when stated. Told me names of all the people coming. Very safety conscious for me as well as themselves.
Wonderful team of men. So nice and friendly and they worked so hard.
Immaculate job and when I went up to look they explained how it all worked.
No mess anywhere. They covered all areas of my carpet where they would be walking so they left everywhere perfectly clean.
Definitely noticed the difference.so glad I had it done....worth every penny
Rita Jarvis
17 februari 2026
Antwoord van UK Energy Saving Network
Thank you so much for your fantastic feedback Rita!
We’re delighted you’re so pleased with the job and that everything went smoothly and efficiently. Tom, Will, Lee, Cal, and Cos will be thrilled to hear your kind words, they always take pride in working hard and leaving everything clean and tidy. We really appreciate you taking the time to share your experience and we are so glad you’re noticing the difference already, we'll be sure to pass all your lovely comments onto all the team.
Best regards,
UK Energy Saving Network Team
Friendly efficiency
The team were personable and efficient every step of the way. I saw videos and detailed information so Im confident and reassured they did a good job.
12 december 2025
Antwoord van UK Energy Saving Network
Thank you for your kind words.
We’re so pleased you felt confident and reassured throughout the process. Steve and Billie will be thrilled to hear they made a good impression on you and that you were happy with their hard work. We really appreciate your lovely feedback and will be sure to pass your kind words onto all the team.
Best regards,
UK Energy Saving Network Team
The installers Rob and Robbie were…
The installers Rob and Robbie were polite quick and very processional. The whole experience from start to finish was very good.
18 februari 2026
Antwoord van UK Energy Saving Network
Thank you for your lovely review.
We’re delighted to hear the whole process went smoothly and that you had such a positive experience. Rob and Robbie will be thrilled to hear your kind words, they always take great pride in being polite and professional. We really appreciate you taking the time to share your experience and will be sure to pass on your kind words to all the team.
Best regards,
UK Energy Saving Network Team
Excellent survey gave us options
Excellent survey gave us options.
Adam and Amy our installers were efficient friendly and knowledgeable.
We are very pleased with a clean job and await the effect on the warmth of our house.
10 februari 2026
Antwoord van UK Energy Saving Network
Thank you for your wonderful feedback.
We’re delighted to hear that the survey gave you helpful options and that Adam and Amy provided such a friendly and professional service, they’ll be thrilled to hear your kind words. We really appreciate you taking the time to share your experience and will be sure to pass your kind words onto all the team.
Best regards,
UK Energy Saving Network Team
Antwoord van UK Energy Saving Network
Thank you for your kind words.
We’re thrilled to hear everything was carried out efficiently and to a high standard. Adam and Amy will be really pleased to hear they made a good impression on you, they always aim to provide a smooth and tidy service. We really appreciate you sharing your experience and will be sure to pass your kind words onto the whole team.
Best regards,
UK Energy Saving Network Team
Came on date agreed two pleasant and…
Came on date agreed two pleasant and helpful people did agreed in job requirement and cleaned up afterwards
22 februari 2026
Antwoord van UK Energy Saving Network
Thank you for your lovely review!
We’re delighted to hear that everything went smoothly and that you found the team pleasant and helpful. We really appreciate your kind words and will be sure to pass them onto TomB, Marcus and all the team, who will be thrilled to know they made a good impression on you.
Best regards,
UK Energy Saving Network Team
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