Cos and Chris knew their stuff. They got in with the job expertly and efficiently ,what mess came from the loft space was contained and removed with care. It was hard work for them as I had the ho... Toon meer
Bedrijf heeft geantwoord

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Cos and Chris knew their stuff. They got in with the job expertly and efficiently ,what mess came from the loft space was contained and removed with care. It was hard work for them as I had the ho... Toon meer
Bedrijf heeft geantwoord
Great company . Highly recommended from start to finish. Jordan & Stephen did a superb job and left it spotless clean before they left
Bedrijf heeft geantwoord
Freya who made first contact was very helpful and nothing was to much bother,thank you.Paul who did the assessment was knowledgeable ,explaining was was needed, no pressure.A big thank you to Ronnie... Toon meer
Bedrijf heeft geantwoord
Rob and Robbie where truly professional they explained everything that was being done .Even when they came across a problem they consulted with me and explained their solution.They worked non stop an... Toon meer
Bedrijf heeft geantwoord
UK Energy Saving Network Ltd helps homeowners make their homes warmer, more energy-efficient, and more cost-effective to run. We specialise in loft insulation, loft boarding, loft hatches, and loft ladders, providing high-quality installations and practical energy-saving solutions. With a focus on customer service, professional workmanship, and honest advice, we help customers reduce heat loss, lower energy costs, and make better use of their loft space.
Geschreven door het bedrijf

The Mill House Centre, Commercial Rd, Totton , SO40 3AE , Southampton, Verenigd Koninkrijk

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Whole experience was fantastic. No aggressive sales, and the customer service were polite on the phone. The surveyor was very knowledgable and helpful in discussing what our options are for our loft. The fitters, Callum and Lee, did a fantastic job of clearing out the old insulation, boarding the loft and keeping the place clean.

Antwoord van UK Energy Saving Network
We had a very good service from start to finish.

Antwoord van UK Energy Saving Network
Ewen conducted a thorough inspection of the loft and roof space above the kitchen - which was in a dreadful state! He took photos ( I cannot access these areas) and discussed what needed to be carried out. Ewen also costed the work.
Cos (insulation installer) is an absolute professional - courteous and helpful. He removed his shoes and covered all carpets with protective plastic sheeting.
Cos worked extremely hard and took photos of the various stages, which I was able to view
There was very little mess in the kitchen, which is amazing and Cos hoovered thoroughly when he had finished.
Whatever you are paying Cos, he deserves double!!

Antwoord van UK Energy Saving Network
Friendly and great workers, very professional and would recommend

Antwoord van UK Energy Saving Network
They were very careful leaving everywhere tidy and hoovered and polite. Thank you i am now pleased the work has been done.

Antwoord van UK Energy Saving Network
Our surveyor for loft overhaul (Clifton) was very thorough and informative throughout. He explained in detail what was covered and how it would proceed. We had to reschedule twice due to unforeseen circumstances, but this didn’t present any issues.
The fitters (Jamie and Ant), arrived as planned, were very pleasant and courteous, efficient and cleaned up each day after they finished. The whole experience couldn’t have gone any better, would certainly recommend.

Antwoord van UK Energy Saving Network
Friendly sales man & insulation staff. Advice on recommendations were explained in full with price. Communication was very good when planning the insulation day/time. Kept informed all the way. Care was taken when removing old fibreglass & the clean-up on completion was perfect.

Antwoord van UK Energy Saving Network
Great team of installers who knew what to do, and executed it in a rapid manner, no faults with their handwork it has made a significant difference to both the loft temperature and the rooms remain cooler

Antwoord van UK Energy Saving Network
Turned up on time, explained everything and just got on with the job. Cleaned up after, not that there was much mess.
It might help if they realised that in a bungalow the householder can hear everything you are saying to each other while in the roof space!
I was expecting to have some of the photos sent to me?

Antwoord van UK Energy Saving Network
Done a excellent job the two lads were very friendly

Antwoord van UK Energy Saving Network
Excellent communication throughout the whole process.
The team who turned up were efficient and friendly. They did the job in very good time and left the place in good order.
A satisfying process.

Antwoord van UK Energy Saving Network
The installation was done with the minimum of fuss all carpets and walkways were protected and the installers made sure all the packaging and old loft insulation was bagged up and taken away when the work was completed.
The installers worked cheerfully and efficiently keeping me informed of progress with photographic evidence at each key stage. It would be nice if these were shared by email after the work was completed.
Overall very happy with the new install 😊

Antwoord van UK Energy Saving Network
The survey was more of a big sales drive disguised as absolutely working for you. No survey results came through email, just a piece of paper on the day.
Adding this after the response - Beware of the pressure you feel under to go ahead with their offer/salesperson phoning the office to get you a better deal/discount offered by office/offer to pay no VAT as it’s residential - they shouldn’t be charging VAT for residential anyway. I learnt that from the next company that quoted.

Antwoord van UK Energy Saving Network
Lee and Callum were great very nice lads cleaned up mess highly recommend Lee and Callum very pleased with the results

Antwoord van UK Energy Saving Network
The installation team were hard-working and friendly and very quick.

Antwoord van UK Energy Saving Network
Very pleasant team and amazing job by Adam and Amy.
Having said that, the survey was poorly done and missed out on Lapvents, Ladder and hatch which cannot be installed. These were confirmed by the installer team.

Antwoord van UK Energy Saving Network
Excellent Service and expertise from the moment of initial contact through to the survey, recommendation and installation. I am delighted with the professional service and knowledge and skill of everyone involved. Great job

Antwoord van UK Energy Saving Network
Lewis and Mj were very friendly and kept me informed of everything that was going on, it was a very quick professional job and cleaned up really well.

Antwoord van UK Energy Saving Network
I have never been such amazing experience with any UK service provider before. ESN assigned a professional surveyor directly to my house after appointment. Surveyor Ashley who explained very clear a 2-day loft improvement process of the installation and provided an accurate quote based on my requirement.
6-star (120%) should be rated to both installers LEE and CALUM instead of 5-star. In the 1st day, they came in time as schedule and explained step by step of 2-day process with a clear pre/ pro checklist to confirm with me. Smiling and polite for both seen all the time. They had removed 2-3 CBM of messy stock in my loft those keeping 10-20 years. In next, they removed all old insulation and boards efficiently with no damage to the wall. They kept smiling and checked my satisfactory all the time. In 2nd day, they arrived in time and explained the procedure of the installation of the materials. They also helped to check my loft condition whether any water leakage/ wet could be found. In the boarding process, I raised question in boarding and insulation materials. They replied me in a professional viewpoint and gave me great advice. They were honest, polite and hardworking in the whole process. It is amazing jobs done by LEE and CALUM.
I highly recommend ESN to those want to upgrade the loft, especially for LEE and CALUM. Thank you very much!

Antwoord van UK Energy Saving Network
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